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TM Forum Live 2014


Print Agenda

Attendees of Management World 2013 may download presentations 24 hours after the session has completed.  If you do not see links to download individual or all presentations below please login with the email address you registered with and return to this page.   If you need assistance please contact us.


Sunday, MAY 12, 2013


9:00am-5:00pm
Training

Frameworx Procurement Workshop**

Frameworx Overview

Monday, MAY 13, 2013

  7:30am-6:00pm  Registration Open

9:00am-3:00pm
Masterclass

Solving End-to-End Digital Service Management Challenges


9:00am-5:00pm
Training
Business
Process
Framework
(eTOM) Distilled
Information Framework
(SID Distilled
Frameworx
Overview

Revenue
Assurance
Overview

Customer Experience Management Overview Cloud
Essentials
Distilled

  9:00am-6:30pm
Cable Forum & Reception

2:00pm-5:30pm
Customer Engagement Management Workshop – Sponsored by Oracle

5:30pm-6:30pm
TM Forum Career Certification

Tuesday, MAY 14, 2013

  7:30am-6:00pm
Registration Open

9:00am-12:30pm
KEYNOTE PRESENTATIONS - APOLLON AUDITORIUM
  12:30pm-7:00pm  Expo & The Hub Open
  12:30pm-2:00pm  Attendee Lunch - Mediterranee

2:00pm-3:30pm
Case Studies in Best Practices
Delivering Enterprise Cloud Services
Future of the Digital Back-Office
Big Data Analytics Strategies and Tracks
Identifying the Role of the Service Provider
Improving Strategies for Digital Services
  2:00pm-5:00pm  Exclusive Interactive Workshop: Strengthen Your CORe: Get Fit for the Digital Future (RSVP required)

4:15pm-5:30pm
Case Studies in Best Practices
Delivering Enterprise Cloud Services
Moving Fast Without Falling into the Stove Pipe Trap
Big Data-as-a-Service
Building the New Ecosystem
Digital Services Charging and Billing
  5:30pm-7:00pm  Expo Happy Hour

Wednesday,May 15, 2013

  7:30am-6:00pm  Registration Open

9:00am-10:20am
KEYNOTE PRESENTATIONS - APOLLON AUDITORIUM
  10:45am-7:00pm  Expo & The Hub Open

11:15am-12:30pm
Optimizing the Customer Experience of Digital Services
Security in the Cloud
Implementing Digital Architecture Optimizing the Customer
Restrictions on Data Handling
Vertical Enterprise Services Focus: Delivering Connected Vehicle Services
Managing Risks & Preventing Loss
  12:30pm-2:00pm  Attendee Lunch in Mediterrannee

2:00pm-3:30pm
Optimizing the Customer Experience of Digital Services
Creating and Managing Successful Cloud Partnerships
Achieving More With Less
Using Data to Improve Quality of Experience
Vertical Enterprise Services Focus: Smart Grids, Smart Cities, and Smart Homes
Making Your Security Plan Operational

4:15pm-5:30pm
Harnessing Data, Customer Feedback & Insights
Creating and Managing Successful Cloud Partnerships
Achieving More With Less
Using Data to Improve Internal Processes
Vertical Enterprise Services Focus: Delivering eHealth Services
Enforcing & Reacting to Security Breaches in a Complex Ecosystem
  5:30pm-7:00pm  Expo Happy Hour

Thursday, May 16, 2013

  7:30am-1:00pm  Registration Open

9:00am-5:00pm
Business Process Framework (eTOM) Distilled
Information Framework (SID) Distilled

9:00am-10:45am
Measuring & Mapping Metrics & KPIs
Business to Business Partnership Management
Managing an Enterprise-Grade Connected World
Aligning Security, Revenue & Fraud Management


  10:00am-2:30pm  Expo & The Hub Open

11:15am-12:45pm
Creating a Customer Centric Organization
Managing a Robust Connected World
The Future of Cyber Security



  12:30pm-2:00pm  Grab-n-Go Lunch in Expo

 

 

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