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TM Forum’s Industry Leaders Summit

Thriving in a Digital World

Following the TM Forum Board Meeting on December 4, TM Forum will extend the CxO meeting through two days of inspirational sessions and exclusive networking.

TM Forum’s Industry Leaders Summit is a highly interactive, focused conference designed specifically for CEOs, CTOs and CIOs. Split over two days, the Summit focuses on new digital services and the impact that they are having on service providers.

Each day features opening keynote presentations, panel discussions and executive roundtables that look at key issues such as:

  • The Connected Customer
  • Digital retail channels
  • Mobile computing
  • Network technology
  • Innovation and disruptive
    players in the ecosystem
  • Big Data
  • And much, much more...

Summit Agenda

Monday, December 3, 2012

7:00 pm – 9:00 pm
VIP Reception

Tuesday, December 4, 2012

9:00 am - 12:30 pm Conference Keynotes

The Evolving Role of Service Providers

Transforming an industry – where do we go from here?

  • Exploring the evolution of the communications industry dynamics: how digital services are presenting numerous opportunities and driving a need for radical change in all aspects of business operations
  • What transformations do service providers of all types need to achieve in order to survive? How should that transformation be approached?
  • Understanding the roles that will need to be fulfilled in future value chains, and the core competencies successful players will need to exhibit - How is the TM Forum evolving to remain relevant to this changing market?

Speaker: Martin Creaner, CEO, TM Forum

SPOTLIGHTS: Where are the service providers putting their money?

A look at the latest projects from the largest operators: where are they investing and why? What are they anticipating in terms of market development?

Fariborz (Fari) Ebrahimi, SVP & CIO, Verizon Communications
Robert Hackl, SVP Channel Management , T-Mobile

MARKET UPDATE: CTIA's Indices Report

Understanding where we are to extrapolate where we're going

Tracking key metrics to identify areas of opportunity

What are the most promising avenues of future growth?

Dr. Bob Roche, VP Research, CTIA

CRYSTAL BALL SESSION: The connected world of M2M

Why are enterprises interested in M2M and the connected world of things?

Which verticals will see the greatest growth and revenue potential?

How can we capitalize on the M2M opportunity?

Steve Hilton, Lead Analyst, Analysys Mason

Eric Krauss, Director, M2M Product Management, AT&T Mobility
Jürgen Hase, Vice President M2M Competence Center, Deutsche Telekom
Eric Troup, CTO, WW Communications and Media Industries, Microsoft
Tom Nelson, Director of Marketing, Wholesale and Emerging Solutions, Sprint Nextel
Glenn Eggert, Director, M2M Product Marketing - Verizon Enterprise Solutions, Verizon Wireless

CRYSTAL BALL SESSION: What do the customers want?

Providing digital services for B2B and enterprise is a very different approach to the traditional telco offerings, and the customer expectations are therefore harder to anticipate. Join this panel of enterprise users to hear what they want to achieve and what they look for in a provider.

Isaias Sudit, CEO & Founder, GridGlo
Michael Knorr, Managing Director, Citi Group
Jody Ranck, Consultant & Author, "Connected Health: How Mobile Phones, Cloud, and Big Data Will Reinvent Health Care"

CASE STUDY: Global collaboration on cyber security

As the digital services market grows rapidly and new partnership models are formed, it is increasingly vital to have a strong awareness of the cyber threat. What problems already exist and what can we expect to see over the next few years? What can and must be done in terms of partnerships and global collaboration in order to counter this security threat?

Mischel Kwon, President, Mischel Kwon Associates & former Director US-CERT, United States Department of Homeland Security

12:45 pm - 2:00 pm Lunch: TM Forum Board & Guests

2:00 pm - 2:30 pm Summit Opening Keynote

Thriving in the Digital World
Keith Willets, TM Forum

2:30 pm - 3:30 pm Summit Debate

Building an innovation culture: perspectives from leading innovation labs and disruptive players
Paul Excell, BT
Zenas Hutcheson, Vesbridge Partners

4:00 pm - 4:45 pm Summit Roundtables

M2M service delivery – perspective, opportunities and key challenges
Jurgen Hase, Deutsche Telekom
Senior Representative, Amdocs

Monetizing Big Data and high performance data analytics
Stephane Ribot, Orange Business Services
Scott Stainken, IBM
Von McConnell, Sprint

4:45 pm - 5:30 pm Summit Debate

New business models - how to successfully leverage partnerships & managed services in service delivery
Moderator: Mary Whatman, Parhelion
Ian Galt, Cable & Wireless
Tim Dickson, Dell
Senior Representative, Amdocs
Doug Gilstrap, Ericsson

5:30 pm - 6:00 pm Drinks Reception & Networking

6:30 pm Transport to Orlando Museum of Art

7:00 pm - 10:00pm Networking Dinner - Orlando Museum of Art

Wednesday, December 5, 2012

9:00 am - 10:00 am Summit Debate

Driving customer centricity to new levels - what can we learn from other industries
Rob Rich, TM Forum
Peter Sany, ITCPS Management Consulting
Monte Hong, Accenture
David Sharpley, Amdocs

10:00 am - 11:00 am Summit Roundtables

Delivering enterprise quality services across multiple cloud players and partners
Alex Jinivizian, Verizon
Brian Levy, Juniper Networks

The cloud based back-office – opportunities & challenges of moving operations into the cloud
John Breen, AT&T
Stephen Bowker, Aircom International
Michel Burger, Vodafone

12:00 pm - 1:00 pm Summit Conclusions

What are the over-riding issues that need cross industry collaboration and agreement?
Keith Willetts, TM Forum

1:00 pm - 2:00 pm Closing Lunch


Please note: This event is by invitation only. Please RSVP to Jo Lewis.

Amdocs Huawei

As well as giving the C-Level audience the chance to hear and discuss the most pertinent and challenging issues in communications right now, TM Forum’s Industry Leaders Summit offers unrivaled networking and an opportunity to interact with your peers through a series of gala dinners, wine tastings, lunches and evening drinks receptions.

Join the conversation!

Follow @tmforumorg on Twitter and search #MWA12 for the latest news and updates from the event!

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