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TM Forum Standards

To run your business with maximum agility and to deliver growth, you need to automate your core business operations with commercial off-the-shelf systems. TM Forum's Frameworx suite of standards and support services provide the blueprint for effective business operations, enabling you to take a service-oriented approach to your business.

TM Forum Training will deliver 22 industry training courses at Management World; each course will be delivered by experts in the field. TM Forum Business Process Framework (TOM) and TM Forum Information Framework (SID) Knowledge certification examinations will also be held. Click here to download a printable PDF with the schedule and suggested Training Tracks.

Management World 2008 Training Courses
Sunday AM	NGOSS Distilled			Interconnect Billing
Sunday PM	NGOSS Distilled	TM Forum Business Process Framework (eTOM) Distilled	TM Forum Information Framework (SID) Distilled		NGOSS Interfaces: MTOSI and OSS/J Overview	NGOSS SOA: Generating TM Forum Business Process Framework (eTOM) Service Contracts
Monday AM	TM Forum Business Process Framework (eTOM) Distilled	NGN Management Overview	SQM Overview	Next Generation Billing Overview			TM Forum Business Process Framework (eTOM) Implementer's Workshop	TM Forum Information Framework (SID) Modeller's Workshop
Monday PM	TM Forum Information Framework (SID) Distilled	SDF Overview	SLA Management Overview
Thursday AM					Using the TM Forum Information Framework (SID) for Application Integration	NGOSS SOA: Generating TM Forum Information Framework (SID) Contracts
Thursday PM	TM Forum Application Framework (TAM) Distilled	SDF Overview	SLA Management Overview	NGN Management Overview

Course levels:

To assist delegates in choosing the right course for them we have introduced the following course categorisation.

Introductory courses					Intermediate courses
These are broadly based courses that provide the delegate with an overiew of a technology or topic. The attendee will leave the course with a good understanding of the area and its relevance to their business.					While there are no subject matter knowledge pre-requisites for most introductory courses, Intermediate courses assume that the attendee is broadly familiar with the topic and is now seeking ideas for deployment within their organisation. They present a finer level of detail than found in the introductory courses.

Suggested Training Tracks

George Greenlee I have arranged the training schedule so topics may be taken as “training tracks” to facilitate more in depth learning.
It can be tough to decide which training course to take. To assist in this process I have defined the following tracks based around specific topics of interest. You are not required to take all the courses in a track, but taking the courses in the order shown will really help in gaining the maximum benefit from TM Forum training at the show.
Note: the distilled courses are introductory level courses. TM Forum Business Process Framework (eTOM) and TM Forum Information Framework (SID) Distilled courses are the foundation courses for TM Forum Business Process Framework (eTOM) and TM Forum Information Framework (SID) Knowledge Certification .

If you have any questions do not hesitate to contact me at ggreenlee@tmforum.org

Track	Courses	Intended audience
NGOSS Business Primer	Sunday am: NGOSS Distilled Monday am: TM Forum Business Process Framework (eTOM) Distilled	Executives, middle and line management, sales and marketing staff who require an introduction to the NGOSS framework and its key component the TM Forum Business Process Framework (eTOM)
NGOSS Primer Lite	Sunday am: NGOSS Distilled Monday am: TM Forum Business Process Framework (eTOM) Distilled Monday pm: TM Forum Information Framework (SID) Distilled	All levels of staff who require an introduction to the NGOSS framework and its key component the TM Forum Business Process Framework (eTOM)
NGOSS Primer	Sunday am: NGOSS Distilled Monday am: TM Forum Business Process Framework (eTOM) Distilled Monday pm: TM Forum Information Framework (SID) Distilled Thursday pm: TM Forum Application Framework (TAM) Distilled	As above but covering the three main cornerstones of NGOSS.
Business Process Deep Dive	Sunday am: NGOSS Distilled Sunday pm: TM Forum Business Process Framework (eTOM) Distilled Monday: TM Forum Business Process Framework (eTOM) Implementer's Workshop	Architects, technical staff and business process modelers. Maximise your TM Forum Business Process Framework (eTOM) learning with this selection
Information Modeling Deep Dive	Sunday am: NGOSS Distilled Sunday pm: TM Forum Information Framework (SID) Distilled Monday: TM Forum Information Framework (SID) Modeller's Workshop	Architects and information modelers. This combination takes you right down into using the TM Forum Information Framework (SID) in real work.
Implementing NGOSS Contracts	Sunday pm & Monday: NGOSS SOA: Generating TM Forum Business Process Framework (eTOM) Service Contracts Thursday: NGOSS SOA: Generating TM Forum Information Framework (SID) Contracts	For those who already know the basics these courses will provide practical steps to deployment.
Next Generation Networks	Monday am: NGN Management Overview Monday pm: SDF Overview (also offered Thursday pm)	For those embarking on NGN and SDF definition and deployment these courses provide you with an operator centric perspective on architectures and solutions.
Service Management	Monday am: SQM Overview Monday pm: SLA Management Overview (also offered Thursday pm)	For those involved in service quality and delivery.
Billing	Sunday: Interconnect Billing Monday: Next Generation Billing Overview	For those involved in various levels of billing systems.
NGOSS Prosspero Interfaces	Sunday pm & Monday: NGOSS Interfaces: MTOSI and OSS/J Overview	For enterprise solution architects, application developers, application integrators, and solution providers

Contact George Greenlee at ggreenlee@tmforum.org with any questions about the Training Tracks or general training questions.

Downloads		Type
	Training at Management World in Nice May 18-22	217.23 kb

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What is Collaboration? TM Forum's Collaboration Program is a "Virtual Research and Development Consortium" made up of TM Forum members for a growing array of industries, including communications - telco, wireless, cable and Internet; cloud; defense; content; and information services. Collaboration Program What is Collaboration? Collaboration Program How can I participate? What can I participate in? How does Collaboration work? What are the benefits of participation? Catalyst Program Document Library Collaboration Community Collaboration Topics Transformation Business Analytics and Benchmarking Business Process Management Developing Service-Oriented Architecture Solutions Frameworx Core Core Frameworx Extensions Standardized Interfaces Cable Cloud Catalyst Demonstrations Defense Enabling & Managing Services Market Groups Resource Management Revenue Management & Customer Experience Security Collaboration A-Z Application Framework (TAM) Asset Management Community Benchmarking Participant Community Benchmarking Public Community BtoB Business Process Framework Extensions Business Enablement Business Metrics and Scaffold Business Process Framework (eTOM) Cable - eTOM for Cable Cable - OSS/BSS Architecture for Cable Cable Business Intelligence Cable Initiative Catalog Management Catalyst Program Charging and Billing Cloud and New Services Initiative Cloud Billing Cloud Business Models and Services Initiative Cloud/Frameworx QSP Cloud Security & Risk Cloud Service Definitions Cloud SLA Management Concept to Market Customer Experience Data Analytics Data Migration Defense Initiative Developer Network Energy Smart Grid Enterprise Cloud Leadership Council (ECLC) Enterprise Risk Management Enterprise Security Management (eSec) Fault Management Harmonization Federated Service Level Management Frameworx Frameworx Architecture Steering Team (FAST) Fraud Management Information Framework (SID) Integration Program Integration Program/Interfaces Intelligent Device Management Inventory Management IPDR Next Gen IPsphere Lean Six Sigma Managing New Technologies Initiative MTOSI MTOSI GPON Activaction New Business Models Next Generation Wireless Wireline Ordering and Activation OSS/J Policy Based Management Resource Alarm Management Resource and Service Assurance -- Fault Management Resource and Service Assurance -- Performance Management Resource and Service Assurance -- Resource Management Resource and Service Management Revenue Assurance Revenue Management Initiative Security Management Service Level Agreement Management Service Management --IP Management Service Provider Cloud Requirements Service Provider Leadership Council (SPLC) SES (Software Enabled Services) Shared Interface Infrastructure Spectrum Management Wholesale Cost Management Workforce Management


TM Forum Standards To run your business with maximum agility and to deliver growth, you need to automate your core business operations with commercial off-the-shelf systems. TM Forum's Frameworx suite of standards and support services provide the blueprint for effective business operations, enabling you to take a service-oriented approach to your business. What is the value of standards? How can I participate in standards development? Frameworx Frameworx Overview Frameworx Quick Start Library Business Process Framework (eTOM) Information Framework (SID) Application Framework (TAM) Integration Framework Business Metrics Frameworx Implementation Support Frameworx Implementation Support Frameworx Conformance Certification Business Benchmarking Business Metrics Automation Certification Training & Certification Best Practices Procurement Revenue Assurance Service Level Agreement Management Software Enabled Services Management IPsphere Frameworx 11.5 Suite of standards that enable successful business transformation Latest Downloads Select the standard you would like to download. Application Framework (TAM) 4.5 Business Process Framework (eTOM) 9.0 Business Process Framework (eTOM) 11.5 beta Information Framework (SID) 9.5 Integration Framework 2.5 Integration Framework 11.5 beta Revenue Assurance Solution Suite 3.0 Revenue Assurance Solution Suite 3.5 beta Business Performance Measurement System (BPMS 5.5.0)


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