When you register for an event organized by TeleManagement Forum (TM Forum), you are paying us to hold a space for you at the event for which you register. Therefore, we charge your credit card or deposit your corporate check upon placement of your registration.

Payments

Your registration must be paid in full before you attend an event. In order to qualify for pre-event registration discounts payment by any method other than credit card must be received no later than 21 days before the event. Any payment (other than credit card payments) accepted during the last 21 days before the event, or at on-site event registration, will be charged at the Late Registration rate.

Credit Card Payment:
The recommended form of payment is by credit card. Credit cards will be charged immediately upon registration, and confirmation will be instant.

Invoice Payment:
Registrations requesting payment by invoice will not be accepted within 21 days before the event. 

• All registrations made within 21 days of the event must be made by credit card.
• Any invoices not paid within 14 days of the event will automatically be cancelled.
• Any cancelled registrations can be reinstated but it will be at the pricing phase in effect at the time of reinstatement.  

Cash Payment: 
No longer accepted. Due to increasingly challenging laws and regulations against exchanging foreign currency in other countries, we will no longer be able to accept payment in cash. If you have any questions regarding alternative payment methods, contact the Registration Manager for the event.

Cancellations and Transfers/Substitutions

Because we must commit to our events to the exclusion of other activities and because we must make commitments for conference materials and to space providers for food, beverages and space when we schedule events, if you cancel your registration for an event, we will charge a cancellation fee according to the following schedule:

Cancellations:

• If you do not cancel your registration at least 30 days before the event starts and you do not attend the event (i.e. you are a no-show), you will not receive a refund, and you must pay the registration fee applicable at the time you registered.
• All cancellations must be confirmed either in writing, sent by fax or cancelled via the on-line registration system. E-mail or voicemail cancellations will not be accepted.
• Cancellations received more than 30 days before the first day of the event will be granted a 50% refund.
• Cancellations received less than 30 days before the first day of the event will not be granted a refund .
• TM Forum reserves the right to cancel any event in the unlikely event of insufficient registrations.
• If, for any reason, TM Forum cancels an event for which you have registered and paid, we will, at your direction, refund 100% of your money or apply your registration fee to a future event. If, for any reason, TM Forum cancels an event, the TM Forum assumes no responsibility for non-refundable airline tickets, hotel reservations, car rental, or other travel costs. TM Forum will make every effort to immediately notify registrants of a cancellation.

Transfers/Substitutions:
If, for any reason, you are unable to attend Management World; you may transfer your registration to another individual within your organization. Transfers requested more than 30 days before the start of the event will be charged an administrative fee of $50.00. Transfers requested less than 30 days before the start of the event or on-site will be charged an administrative fee of $75.00.

In order to transfer your registration you need to:

• Have a fully paid registration to attend the event.
• Be transferring your registration to another individual within the same organization.