TM Forum - Conference Agenda

Growth through New Content & Innovative Services Summit	Enabling Profitable Cloud Services Summit - starts on Wednesday	Successful Business Transformation Summit	Driving Technology & Operational Excellence Summit	Revenue Management & Profitability Summit	Excellent Customer Experience Summit
Tuesday May 18, 2010
Winning with Mobile Advertising & Application Stores I 2:00 pm - 3:30 pm View		Profitability through Business Transformation 2:00 pm - 3:30 pm View	Technical & Transformational Excellence 2:00 pm - 3:30 pm View	Revenue Management: Global Case Studies 2:00 pm - 3:30 pm View	Managing & Differentiating the Customer Experience 2:00 pm - 3:30 pm View
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Enabling the Telco 2.0 Value Chain 4:00 pm - 5:30 pm View		Winning Transformation & Managed Services Strategies 4:00 pm - 5:30 pm View	Frameworks Required for Network Models 4:00 pm - 5:30 pm View	Generating Value through Revenue Assurance 4:00 pm - 5:30 pm View	Improving Customer Experience through Knowledge & Monitoring 4:00 pm - 5:30 pm View
Wednesday May 19, 2010
New Innovation & SMART Challenges 9:00 am - 10:30 am View	Cloud Services - The Enterprise User's Perspective 9:00 am - 10:30 am View	Innovative Business Strategies to Drive Success 9:00 am - 10:30 am View	Technology Opportunities & Solution Frameworks 9:00 am - 10:30 am View	Fraud Management & Revenue Assurance Case Studies 9:00 am - 10:30 am View	Investigating Service Quality Management 9:00 am - 10:30 am View
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Business Models for Mobile Advertising & Application Stores 11:00 am - 12:30 pm View	The Cloud Eco-System; from Requirements to Delivery 11:00 am - 12:30 pm View	Business Transformation through Standards & Frameworks 11:00 am - 12:30 pm View	The Future for Standards & Frameworks 11:00 am - 12:30 pm View	Monetizing Business Support Systems 11:00 am - 12:30 pm View	Strategies to Provide an Exceptional Customer Experience 11:00 am - 12:30 pm View
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Aggregation, Convergence & Distribution of Content 2:00 pm - 3:30 pm View	Creating & Monetizing Innovative Cloud Services 2:00 pm - 3:30 pm View	Environmental Opportunities & Regulatory Challenges 2:00 pm - 3:30 pm View	Successfully Implementing Solution Frameworks (NGOSS) 2:00 pm - 3:30 pm View	Next Generation Billing & Charging Challenges 2:00 pm - 3:30 pm View	Utilising Business Intelligence to Create Loyalty 2:00 pm - 3:30 pm View
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Enabling the Telco 2.0 Value Chain II 4:00 pm - 5:30 pm View	Telecom Providers Become Cloud Providers - Impact & Opportunity 4:00 pm - 5:30 pm View	Growth through Next Generation Business Models 4:00 pm - 5:30 pm View	Solution Frameworks (NGOSS): From Methodology to Practice 4:00 pm - 5:30 pm View	Billing for Services in the Cloud 4:00 pm - 5:30 pm View	Preventing Churn through Customer Loyalty & Feedback 4:00 pm - 5:30 pm View
Thursday May 20, 2010
Managing & Making Money from New Content 9:00 am - 10:30 am View	Opportunities, Business Models & Requirements for Cloud Providers 9:00 am - 10:30 am View	Growing the Bottom Line via Accurate Information 9:00 am - 10:30 am View	Realising an Adaptive Service Delivery Platform 9:00 am - 10:30 am View	Kill the Bill 9:00 am - 10:30 am View	Business Excellence through Benchmarking, Monitoring & Service Performance 9:00 am - 10:30 am View
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Delivering Innovative Services 11:00 am - 12:30 pm View	Management & Operations for Cloud Services 11:00 am - 12:30 pm View	New Strategies for Profitable Business Transformation 11:00 am - 12:30 pm View	Solution Frameworks (NGOSS): Delivering Next Generation Services 11:00 am - 12:30 pm View	The Mobile Payments Revenue Stream 11:00 am - 12:30 pm View	Managing the Customer Experience Eco-System 11:00 am - 12:30 pm View
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