Martin Crossley is France Télécom's Group Director of Commercial Evaluations for Fraud and Revenue Assurance, responsible for assuring the company's commercial and enabler roadmaps at corporate level to prevent fraud and protect revenue. Martin graduated as a professional engineer from the University of Manchester and subsequently studied with Insead and the London Business School. He worked for over ten years as a senior advisor in UK central government before joining Orange in 1999, where he has held a wide variety of strategic and operational roles.

Ben is the VP EMEA for Volubill working on all EMEA operations and overseeing sales. Prior to joining Volubill, Ben spent 15 years with Sema in a variety of senior positions in sales, marketing, business development, and operations. As BSS Sales Director, he built a strong sales team that achieved significant revenue growth and acquired over 15 new customers in Europe and Asia. During this period, Ben also worked overseas in senior operational roles for 6 years, successfully managing multiple critical delivery projects for mobile operators in Latin America, Asia Pacific and Europe.

As CTO for Asia Pacific and Middle East at Orange, Bruno Goes is responsible for IT governance of fixed, mobile and Internet global systems architectures including the overall systems direction for CRM, mediation, provisioning, resource management and pre- post- and hybrid-billing models across regional Orange affiliate operators. Mr. Goes first joined Orange in 1998 as an IT engineer and has worked on several group-level initiatives in the areas of mPayment and mobile data management.

Saad is the Head of Revenue Assurance Group at Bell Canada, Canada’s largest communications company, providing the most comprehensive and innovative suite of communication services to residential and business customers. Saad brings a wealth of experience leading large and complex innovative and evolutionary IT solution implementations in the Telecommunication industry, with 20 years experience in leadership roles. Current focus is on building the structure for Bell Canada to be recognized as a next generation leader in revenue assurance management enabling the major shift to a preventive revenue management model..

Eran Wagner, President, North American Operations, cVidya Networks, Inc. Eran is focused on the continued expansion of the company’s operations in the United States and Canada. Prior to cVidya, Eran was the VP, Portfolio Strategy and Planning and GM Cross Portfolio Product Business Unit at Amdocs. Eran Joined Amdocs following the successful acquisition XACCT Technologies, a company he co-founded in 1997.

Nuno Pestana is a Delivery Manager at WeDo Technologies. He has more than nine years of telecommunications experience working for WeDo Technologies doing project management, technical consulting, development and implementation of projects for Telecom Operators in the areas of Revenue Assurance, Billing and Provisioning. He has been working in the delivery of Revenue Assurance projects in several telecom operators including DiGi – Malaysia, AIS – Thailand and Banglalink – Bangladesh.

I am Director for for Cost Fraud and Revenue Assurance for the Carriers and Network Division covering a turnover of 4 b euros. I have build up a whole process for fraud , revenue assurance which to day most of our revenues streams and permitted several millions of gains and stopped leakages. My work has given place to publications, and award attributed by professional organizations.

Parag Padhye, Manager of Revenue Assurance and Fraud Management solution, Nokia Siemens Networks GmBH and Co.KG Parag Padhye has over 12 years of telecommunications experience in next generation IP networks, security, revenue assurance and fraud management products and services. Parag has delivered several successful projects in these domains. Currently he is manager at Nokia Siemens Networks responsible for revenue assurance and fraud management solution’s development and delivery. He holds a Masters degree in Communications Engineering from Technical University of Munich, Germany.

Ivan Hlavanda is responsible for Revenue Assurance management at Telefónica O2 Slovakia. In the past three years he has successfully implemented Process Driven Management - a composition of Business Process methodology, Swtich2Bill Revenue Assurance methodology, Business Critical Process Maps, and associated metrics using both recognised standards as well as his own proven approaches. Ivan has worked as a consultant in these areas for the past ten years for T-Mobile Slovakia, Logica, O2 UK and is contributing to TMF initiative within Revenue Assurance stream.

Mrs. Leticia San Juan is an IT Manager specialized in implementing Complex Cross Company Projects at Telecom Personal Argentina, the Mobile Communications Unit of Telecom Argentina. Leticia has been working in Telecom Personal since 1997, in Sales, CRM, Collections, Provisioning, Mediation, Roaming and Revenue Assurance IT development areas. She has also worked as a Price Waterhouse consultant in IT Telcos’ Areas from 1991 to 1997, focused on project management of ERPs and Billing Systems implementations. Leticia has a degree in Information Technology from Buenos Aires University.

Ron Weintraub is the CIO of Etisalat Nigeria, a leading 2.5/3G mobile operator. Ron has over 30 years of telecoms and IT experience. In the past 12 years, he has delivered eTOM-based business transformations for operators in Emerging Market countries including Nigeria, Turkey, Russia, Bulgaria, Slovakia, Croatia, & Macedonia & has launched wireless operators in Bulgaria, Germany, and Italy.

Ma Ning is VP of BSS product line of Huawei Software who takes the responsibilities of Huawei BSS products and solutions from 2007. Before this, Ma Ning worked as the president of Huawei Software Research & Innovation Institute from 2003. He joined in Huawei in 1997 and was in charge of Intelligent Network product and solution for 6 years.

Doug has played a major role in developing, designing and implementing major enterprise billing solutions. Doug has contributed to BSS projects in Europe, Africa, Latin America, Australia and Asia. Doug is an MIT graduate with a Master of Science with a specialization in Optimization and Finance.

Professor George Huitema is Senior Research Scientist and member of the Smart Energy Systems Group at TNO, a large Dutch independent research organization. After receiving a PhD in mathematics George joined KPN Research in 1988. Since 2003, by the transfer of the R&D of KPN, he works for TNO. His area of interest include billing and customer care. At present George develops strategic billing guidelines in the domain of distributed energy generation. He works in several applied research projects on smart grid developments. In particular he participates in PowerMatching City, in the EU EcoGrid project and HEGRID on Hybrid Energy Grid Management. Professor Huitema is Fellow of the SOM research school of the faculty of Economics and Business at the University of Groningen, member of the TM Forum Communities Revenue Management and Smart Grid, and a regular speaker on international energy and billing conferences.

Currently Head of Billing Lifecycle Management, Malek is responsible for the Rating & Billing Platform management Team at Swisscom, Switzerland's leading telecom provider. He previously worked for Accenture as an IT consultant before taking an Enterprise Billing Architect role at Cable & Wireless Global in the UK. He moved to Switzerland in 2001 and joined Swisscom Mobile as a lead architect, focusing on developing Swisscom's strategic billing architecture. Between 2005 and 2007, Malek managed several IT projects including the successful deployment of a new Network Provisioning System, which was subsequently developed as a central provisioning system for the whole of Swisscom Mobile.

Director of New Domains and Technical Sales Arnaud Chevalier is one of Kabira’s leading experts on service delivery systems for wireless and wireline broadband networks. He is responsible for driving strategic discussions with leading prospects and customers to anticipate the future of the communications industry’s products and services, and for turning these into new product offerings for Kabira – including Policy and Mobile Payments. Arnaud joined Kabira in 2000 as a Consultant working on France Telecom messaging gateway, and has been instrumental in helping Kabira’s team win critical projects in charging, fulfillment and mobile payments domain with major Telco operators. Arnaud’s engineering background brings him a wealth of communications solutions experience. He holds a Physicist Engineer Diploma from ESPCI Paris (Ecole Supérieure de Physique & Chimie Industrielles), France, as well as a DEA graduate from Telecom ParisTech (ENST), France.

Dave Labuda co-founded Portal Software in 1994, creating the first real-time billing and revenue management solution for internet and communications service providers. After stepping into the CEO role in 2004, he successfully sold the company to Oracle in 2006. Dave then served as CTO of Oracle's Communications Global Business Unit until February 2008. He started his career at Sun Microsystems working for 8 years in the UNIX Operating Systems group. He holds Bachelors and Masters Degrees in Computer Engineering from Case Western Reserve University and has 11 patents issued with several more pending.

Alastair Hanlon has global responsibility for Business Development and Marketing and for the Telecommunications vertical within Convergys. Prior to his current appointment, Alastair held a number of market-facing positions at Convergys, including leading Product Management for Convergys’ billing product line, Industry Lead for Telecoms in EMEA and Innovation Director within the Convergys Innovation Center, working on the development of the new technologies. Prior to Convergys, Alastair worked for Geneva Technology and Deloitte Consulting in London.

Mr Sascha Krueger is Vice President Communications Industries EMEA at SAP and thereby acts as the link between SAP’s product development and the field (customers, partners, etc.). Mr. Krueger has extensive experience from the software and telecommunications industries having held a multitude of roles in development, solution consulting and management consulting. He holds a degree in business and computer science and is the author of various SAP books and other publications. During his carrier he served multiple players in the Telecommunications industry like Deutsche Telekom, T-Mobile, Vodafone, TeliaSonera, Orange etc.

To be provided at a later date.

Jan Sipke van der Veen started his carreer at KPN Research in 1998, where he specialized in services for fixed and mobile IP networks. He is currently working in the Service Enabling & Management department of TNO Information and Communication Technology. His main focus now lies on large-scale IT systems.

Ilkka Aura, the former CEO of Qvantel Oy and currently Chairman of the Board. Twenty one years of international business experience in both publicly traded multinationals and small start-ups. Proven track record in repositioning companies on the value chain to strengthen their position in competition and creating substantial shareholder value. Four years at TeliaSonera in Finland and US and eight years as solution provider for communication service providers.

With the company since December, 2001. Part of the H3G launch team – set-up & programme management for commercial go live of Drei. Management of strategic projects within the organisation, such as product portfolio launch, Sarbanes Oxley implementation, outsourcing, system architecture streamlining (introduction of PSFT, exchange of middleware etc.). Overall project management of e-billing project.

With the company since December, 2001. Part of the H3G launch team – set-up & programme management for commercial go live of Drei. Management of strategic projects within the organisation, such as product portfolio launch, Sarbanes Oxley implementation, outsourcing, system architecture streamlining (introduction of PSFT, exchange of middleware etc.). Overall project management of e-billing project.

Ann Hatchell is responsible for the development and execution of go to market strategies for Bridgewater Systems solutions and products – including value proposition development, pricing, joint marketing with channels and partner ecosystem. Ann joined Bridgewater in 2005 and has 20 years experience in the high technology industry.

Keith Russell is the Sales Director of Striata Asia-Pacific and has over 20 years experience in the IT industry. Keith started his career with British Gas in the Billing and Systems departments. Keith moved to Hong Kong in 1995, where he worked for a further 8 years in business development in the Telecoms billing field for KSCL and Convergys, before joining Striata.

Neil is a Principal Consultant with Consult Hyperion, the IT management consultancy that specialises in secure electronic transactions, where he provides specialist consultancy to an international client base. Before joining Consult Hyperion, he founded an award-winning mobile technology business and, prior to that, was Technical Director at Aspects Software. He graduated in Edinburgh with a BSc in Electronics and an MSc in Information Technology and is an e-commerce business award winner.

Deniz Guven is the manager of Alternative Delivery Channels at Garanti Bank, responsible form the overall business in the Internet, ATM, Call Center and Mobile Banking Channels since 2007. He is concentrating on the emerging technology and the shifting consumer behavior and leading several projects on alternative channels. He has extensive management experience in sales, marketing, operations and developments in the conjunction of banking and information technology industries. He is leading an innovative and well recognized business developement team. Mr.Guven’s previous experiences include management in sales, marketing, strategic planning and international projects in Demirbank, HSBC and Finansbank.

Jonathan Jensen is Head of Products for Payment Services at BT Agilemedia, identifying payments opportunities in the online market. Previously Jonathan worked in BT Billing on billing convergence and billing strategy. Jonathan has ten years experience in billing and payment services, both within BT and previously at Copernicus Global Billing Services and in the telecommunications industry. Prior to billing Jonathan worked in the IT industry. Jonathan represents BT on the TM Forum Revenue Management Initiative and is a contributor to The Really Mobile Project.

Armin Fischer is a Senior Consultant with Detecon International in the Competence Practice Strategy & Marketing". After graduating from ESCP in 2004 (MSc in International Management) he joined Deutsche Telekom's International Career Programme. A management consultant with Detecon since 2006, Armin Fischer is a specialist in marketing and sales strategies for international fixed and mobile operators. In the field of payment services, he has worked for international carriers as well as telco industry think tanks on evaluation and implementation projects touching on carrier operated payment systems. NFC, mobile remittance services and mobile banking. Mr. Fischer is a regular participant and speaker at international conferences on mobile payment and has published on the topic in Detecon’s Management Report Journal.