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MAY 23-26, 2011 | DUBLIN, IRELAND

Home » Conferences & Events » Previous Events » Management World 2011 » Conference Agenda » Conference Agenda At A Glance

Management World 2011

Management World 2011

Conference Agenda At A Glance

Keynote Perspectives

The Innovation Revolution: Growing business by enabling digital life
Innovative Players: Future Partners and Competitors

View The:

Cable Stream
Cloud Stream
Defense Stream
Innovation Spotlight

Delivering Agile IT & Operations Forum

Driving Business Innovation Forum

Managing Revenues & Customer Experience Forum

Strategies for Delivering IT & Operational Excellence Summit

Implementing IT and Operational Excellence Summit

Next Steps in Cloud Services Summit

Enabling Service Innovation Summit

Optimizing Customer Experience Summit

End-to-End Revenue Management Summit

Defense Spotlight

Tuesday May 24, 2011

2:00 pm - 3:30 pm

2:00 pm - 3:30 pm

2:00 pm - 3:30 pm

2:00 pm - 3:30 pm

2:00 pm - 3:30 pm

2:00 pm - 3:30 pm

Spotlight on Network Managemet

4:10 pm - 6:15 pm

Leveraging Your IT Investments

4:15 pm - 5:45 pm

How to Enable the Customer Experience with Smart IT

4:15 pm - 5:45 pm

Meeting the Needs of Larger Enterprise Customers

4:15 pm - 5:45 pm

Future of the Telecom Provider

4:15 pm - 5:45 pm

Changing your Culture to Offering Killer CE

4:15 pm - 5:45 pm

Flexible Billing & Payment Models

4:15 pm - 5:45 pm

Wednesday May 25, 2011

Transformation Best Practices & Approaches

11:15 am - 12:45 pm

	How to Balance Cost and the Customer Experience with Smart IT
11:15 am - 12:45 pm View

Cloud Provider Business Models for Telcos

11:15 am - 12:45 pm

Service Delivery Strategies

11:15 am - 12:45 pm

Leveraging Social Media to Measure your Customer Experience

11:15 am - 12:45 pm

Integrated Billing, Charging & Revenue Management

11:15 am - 12:45 pm

Proving the Value of Standards

2:15 pm - 3:45 pm

TM Forum Case Studies Series 1 - Improving Service Delivery

2:15 pm - 3:45 pm

When will BSS/OSS Applications Migrate to the Cloud?

2:15 pm - 3:45 pm

New Service Opportunities: Part 1

2:15 pm - 3:45 pm

Improving Enterprise Customers’ Experience

2:15 pm - 3:45 pm

Fraud Management

2:15 pm - 3:45 pm

Network Convergence

4:30 pm - 6:00 pm

TM Forum Standards Case Studies Series 2 - Using Frameworx for Governance

4:30 pm - 6:00 pm

	The Carrier Grade Cloud: Secure, Robust and Billable
4:30 pm - 6:00 pm View

New Service Opportunities: Part 2

4:30 pm - 6:00 pm

Customer Analytics: The Hidden Gold Mine

4:30 pm - 6:00 pm

Improving Financial Performance via Analytics

4:30 pm - 6:00 pm

Thursday May 26, 2011

	Joint Session: Security Strategies
9:00 am - 10:30 am View

	Joint Session: Security Strategies
9:00 am - 10:30 am View

Where Standards Matter in the Cloud

9:00 am - 10:30 am

New Service Deployment

9:00 am - 10:30 am

Consumer Trends

9:00 am - 10:30 am

Risk Management

9:00 am - 10:30 am

	Joint Session: Enabling Analytics to be Used Across your Business
11:15 am - 12:45 pm View

	Joint Session: Enabling Analytics to be Used Across your Business
11:15 am - 12:45 pm View

	Myths & Realities of Cloud Brokerage
11:15 am - 12:45 pm View

	Tools & Techniques
11:15 am - 12:45 pm View

Creating Loyalty

11:15 am - 12:45 pm

New Pricing Schemes/Policy Based Pricing

11:15 am - 12:45 pm

TM Forum reserves the right to make changes to the conference agenda without prior notification.
Please refer to the web site for the most up to date information.