Management World 2011

Despite the explosion of data services in recent years, the enormous potential of data has still yet to be realized by the communications industry. So how has the industry responded so far to the "Mobilization" of the Internet and what more needs to be done? This keynote address by O2 Ireland's new CEO, Stephen Shurrock, examines issues including:

• How intelligently broadening product and service offerings are essential to future success
• How operators must address the monetization of data to ensure they continue to grow and innovate
• What O2 doing to engage with the changing needs of customers in new and different ways

Session details coming soon.

The impact of 'digital life' on global society grows daily, and with it the demand on the infrastructure delivering required connectivity. To support the exponential growth in demand for bandwidth, massive investment is needed. But without a sustainable business model for service providers, how will this growth take place? In this keynote address Ben Verwaayen, CEO, Alcatel-Lucent considers:

• The rise of video and, interestingly, social media and how it is changing our society, politics and relationships
• The shift in the networks to support these new applications and improve customer experience
• The urgent need to find a new business model that rewards those who invest in the network
• What needs to change in the industry and in supporting industries?

Increasingly, advanced devices enabled by faster mobile broadband networks are transforming the way people and companies share information, how they buy and sell things, even how they innovate. And this is just the beginning. As we continue to build faster, more powerful devices and networks — and maximize the efficiency and flexibility of cloud computing — our industry has the potential to help the world do more productively and efficiently than ever before. In this keynote address, Kevin Peters, Chief Marketing Officer, AT&T, looks at:

• The need for commitment to work together and interoperate more closely to drive faster innovation
• The critical role of partnerships in future growth
• How to deliver the cloud, unified communications, mobile applications and content exchange capabilities that will drive productivity and spur economic growth worldwide

Communications Service Providers play a more critical role in society today than ever before, enabling rapid growth of the digital economy and meeting the demands of digital life. But many challenges stand in the way of service provider success over the next decade. In this keynote presentation, Olivier Baujard, CTO and Steffen Roehn, CIO for Deutsche Telekom will address tough questions such as:

• What is the role of the service provider over the next decade?
• What business models and regulation policies are required to sustain necessary network investment?
• How do service providers master the challenges of the Gigabit Society, while still burdened with legacy complexity?
• How do service providers need to innovate through partnerships?
• What needs to change in the industry and in supporting industries?

The growing penetration of internet, social networking and connected devices is having a profound effect on communications service providers (CSPs) and their customers. In this keynote address, Erik Hoving, CEO of NetCo and Member of the Board for KPN International addresses important topics including:

• How the communications industry is changing and the impact on consumers and service providers
• Why service providers need to gear up to be part of such dynamic ecosystem, and look towards monetizing and continuing to own the customers while optimizing costs
• How KPN International has started addressing though its strategic initiative

Now in their 5th year, TM Forum's Excellence Awards recognize the global leaders in the communications industry who making a real difference to our industry, and taking business in new and innovative directions.

In today’s crowded market, successful innovation requires creativity, agility and speed. Nowhere is that innovation more evident than in the world of mobile commerce – changing the way we think about money, and transforming lives around the world. In this keynote address, serial entrepreneur and Voice Commerce CEO Nick Ogden explores the vital ingredients for successful innovation, covering tough questions such as:

• The entrepreneur’s mind-set – what it takes to innovate
• The future of commerce, mobile banking and mobile payments
• The opportunities ahead for the communications industry

Facebook is connecting the world, changing the way we socialize, interact and communicate. Already tightly integrated with the majority of smart mobile devices, Facebook now represents more than the world’s largest social network – it has the potential to revolutionize the way we manage contacts, relationships and how we think about communicating. In this unique keynote address, Colm Long, Head of Operations, EMEA for Facebook will explore:

• The impact of social networks on our lives today
• Facebook’s approach to partnership, innovation and open integration
• Facebook’s new Open Compute initiative

Lucy Hood of USC's CTM Institute moderates a panel featuring senior executives from the rapidly converging intersection of communications, technology and content, including leading social media, communications and advertising verticals. The panel will discuss and debate the opportunities and challenges of delivering media to consumers on a variety of devices and locations, and innovations Digital Life makes possible.