Training sessions will take place on Monday, February 22nd and Tuesday, February 23rd
 Exams:
Business Process Framework (eTOM) Knowledge Certification exam (Monday, 6:00pm-7:00pm)
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Click on the course titles to open a detailed description of each in a new window.
| Management World Africa 2010 Training Courses | |
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Course levels
To assist delegates in choosing the right course for them we have introduced the following course categorisation.
| Introductory courses | Intermediate courses |
| These are broadly based courses that provide the delegate with an overiew of a technology or topic. The attendee will leave the course with a good understanding of the area and its relevance to their business. | While there are no subject matter knowledge pre-requisites for most introductory courses, Intermediate courses assume that the attendee is broadly familiar with the topic and is now seeking ideas for deployment within their organisation. They present a finer level of detail than found in the introductory courses. |