Management World Americas | | | Surviving to Thriving: New Business Models, New Services, New Profits
December 8-10 2009
Management World Americas - A Huge Success!
TM Forum's 10th annual Management World Americas conference proved to be a huge success. Not only from a numbers perspective but also on the seniority of attendees present, the rich content delivered at the conference and training sessions, the innovative live demos in Forumville, as well as hosting the most talked about business networking event to date.
Key Statistics - 1200 attendees
- 61% of attendees were VP’s and Senior Managers
- 30% of delegates were service providers
- 300+ unique companies across 50 countries
- 130+ executive speakers
- 60+ companies represented in the expo and Forumville
- Over 50% of delegates attended for business networking
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| | | | Missed This Year's Conference? View the Show Daily
Thursday, December 10th
Wednesday, December 9th
Tuesday, December 8th
Conference Summits
If you were a conference pass holder for Management World Americas 2009, the Conference Presentations will be available for download by the end of this week. To download the presentations please use the following instructions: - Visit the conference agenda page.
- Log into the TM Forum web site at the top right hand corner of the page
- Select a conference session; if the presentation is available there will be an option to download
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Go to the Community | | | | | | Five Days of Management World | | | | | | | | | This year's premium conference is split into 4 Summits featuring world-class speakers, expertise, practical advice, case studies and solutions for business success. |
Management World Americas 2009 Summits:
| The New Services & Business Model Summit looks beyond survival and to future growth as businesses and markets see light at the end of the tunnel. It explores the different perspectives of new service providers as well as the traditional mobile, fixed line, and cable companies. The summit examines new business opportunities, 2-sided business models, and how to generate revenue and profit from new services.
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|  | The IT & Operational Excellence Summit looks at today’s changing economic climate and investigates best practice for reducing costs, generating new revenue and keeping your customers happy. Learn from practical lessons and existing implementations which are focused on industry standards and frameworks and the new technologies and architectures that underpin business and operational developments and how they are delivering new services to market quickly and more accurately.
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|  | The Revenue Management & Billing Summit explores the entire charging, billing and assurance process. The Summit investigates what it takes to be successful and how the latest revenue assurance strategies can effectively reduce revenue loss, fraud and optimise profitability. New content-rich services need to be billed and charged for quickly and accurately as speed to market becomes a critical success factor as markets become more and more competitive. It will look at how to monetize these new services quickly as well as personalized revenue models and online charging.
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|  | The Customer Experience Summit will look at the entire customer engagement cycle - enabling high service quality, the ability to exceed your customer’s expectations and create long term loyalty. There is a unique opportunity for customer data to be used wisely and enable all the players within the value chain to offer quality, timeliness and relevance in all the services they offer. Understanding the entire customer engagement cycle is imperative to ensuring high-service quality, exceeding your customer’s expectations and creating long term loyalty.
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| | | | | | | Utilize TM Forum Solution Frameworks and Standards to reduce costs and gain competitive advantage. Visit conference training page or see courses below. |
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