| The Business Strategy Workshop brings together senior executives from around the world to discuss opinions and experiences on real-world issues. It provides a vehicle to enhance networking among Service Provider executives in an environment where the value of benchmarking and performance metrics can be easily digested. The Spotlight will deliver valuable insight into transformation follow through, focusing on the concerns, lessons learned and success factors of your peers. | Topics include: | - How to validate that a business or technology transformation is on track
- Is Mid- Course correction warranted and what makes sense (stop,
continue, modify/adapt) - How can your current and past operational benchmarks act as a
reference to plan for your future? - What is the measure of a successful transformation?
- How to plan to actually finish - on-time and budget!
- What is the optimum size of a transformation program to improve
probability of success - How big is big enough/how small is small enough to get the job done? - Do you have the competency to spot the changes and bring them into
the organization | About the Facilitators: | 
Toni Graham, Benchmarking Program Manager, TM Forum & President, Etezeract | Tonia Graham is CEO of e*Tezeract an ISV in the IP Infrastructure Management software area offering products and services used by both service providers and enterprise. She is also an officer on the TMF Board of Directors and the Program Director of the TM Forum Business Benchmarking Program. Ms. Graham has 30 years of experience in the telecom management, networking, and computer industries. | 
Colin Orviss, Deputy Chairman, TM Forum & SVP, Patni | Colin Orviss has over 35 years’ experience in the Communications arena, working for two European Operators and a major US telecoms corporation. He has worked for Operators in over 30 countries advising on IS re-systemisation and strategic business transformation. Currently, Colin runs the Strategic Consulting practice of Patni Computer Systems. | | | | Facilitators: |  | Toni Graham, Benchmarking Program Manager, TM Forum & President, Etezeract Read Biography |  | Colin Orviss, Deputy Chairman, TM Forum & SVP, Patni Read Biography |
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