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Management World Americas

Keynote Perspectives

Watch Keynote Videos!

November 9, 9:00 am – 12:30 pm and November 10, 4:30 pm – 6:00 pm

Keynote Agenda

The theme for this year's conference is "Beating the Revenue Crunch: Smart Pipes. Smart Services. Smart Business " and our prestigious Keynote program will debate the moves that successful players have to make in order to prosper in a world where traditional voice and messaging markets are declining and the explosion of data services is failing to deliver matching revenue growth. The looming questions are where, how and when should our industry reposition itself and to what. Is the future one where today's telcos become the service enabling 'smart pipes' to deliver an array of new retail brands or is there still a strong role for the telco as the retailer? What would that change entail?

Hear from top executives as they discuss and debate:

  • Beating the Revenue Crunch: What's the future of the communications industry?
  • Driving Responsible Growth: The Evolutional Impact of Pervasive Cyberfication on Society and our Business Futures
  • Executive Debate: Smart Pipes: Cloud – Who's the Service Provider?
  • Brand Meets Telecom: Convergence or Collision?
  • Enabling Revenue Growth - CableLabs and the Cable Perspective
Click here to view the Keynote Agenda.

Keynote Speakers


Eric Bozich
Eric Bozich
Vice President of Product Management for Cloud-Based Services
Qwest Business Logo

Matt Bross Matt Bross
, Huawei and Former CTO, BT
Huawei Logo

Ralph Brown Ralph Brown
Qwest Business Logo

Dan Burrier Dan Burrier
Chief Innovation Officer,
Ogilvy Mather Logo

Martin Creaner
President and Chief Operating Officer,
TM Forum Logo

Paul Feldman
Paul Feldman
Fletcher, Heald & Hildreth PLC

Matthew Glotzer
Matthew Glotzer
Senior VP,
Fox Digital Entertainment, a division of Fox Filmed Entertainment

Larry Goldman
Partner, Head of Telecoms Software Research,

Mike Hill
Mike Hill
VP Enterprise Initiatives,
IBM Logo

Lucy Hood
Lucy Hood
Ex President,
Fox Mobile & Executive Director,

Zenas Hutcheson
Zenas Hutcheson
Senior Managing Director,
Vesbridge Logo

Franz Kurath
Franz Kurath
Executive Director, Premium & Broadband Content,
AT&T Logo
Dan Burrier
Brian Levy
Former CTO,
Red Bee Media
  Johanne Mayer
Johanne Mayer
Director Communications,

  Adan Pope
Adan Pope
Telcordia Logo
  Kathleen Romano
Kathleen Romano
Executive Director,
Henry Sienkeiwicz
Henry Sienkeiwicz
DISA Logo 

Joseph Sifer
Joseph Sifer
Senior VP,
Booz Allen Hamilton
Chris Weitz
Chris Weitz
Director, Technology Integration
Technology Strategy and Architecture

Deloitte Logo

  Keith Willetts
Keith Willetts Chairman and CEO,
TM Forum Logo

Eric Bozich  Eric BozichQwest Business Logo
Vice President of Product Management for Cloud-Based Services, Qwest

Eric Bozich became Qwest vice president of Product Management in 1998 and oversees the product development and delivery of voice and data communications services to Qwest's business and government customers. He is responsible for the creation of new services including cloud computing, managed services and unified communications.

Bozich has led the roll-out of a wide range of converged voice and data services including Qwest Integrated Access VoIP, iQ Networking (MPLS WAN), IP Contact Center, Metro and Long Haul Ethernet and Managed IP Communications.
Previously, he was executive director of the U S WEST Internet product development team for !NTERPRISE which was created to address the advanced data and network integration needs of customers. Bozich began his career at U S WEST in 1994 as a data applications consultant for !NTERPRISE. Later, he served as the director of Core Services Development in the Internet Services group. In that position, Bozich lead the development of many new services and applications, which included U S WEST.net, Dedicated Internet Access (DIA), Internet access solutions for DSL and a variety of business oriented remote access and virtual private network (VPN) solutions.

Before joining U S WEST, Bozich was with the University of Utah as a technical services manager for five years. Bozich also developed a business plan for @Home in their @Work division and helped launch several "first of its kind" technical trials with Fortune 100 companies using cable infrastructure to deliver data services to remote employees. Bozich has also served as a systems engineer with several systems and network integration businesses.

He graduated with a Bachelor of Science degree in business from the University of Utah and received an MBA from Westminster College in Salt Lake City.

Bozich and his wife, Cobie, live in the Denver area with their three children.

Matt Bross  Matt BrossQwest Business Logo
CTO, Huawei and Former CTO, BT

Matt Bross joined Huawei as global Chief Technology Officer and Vice Chairman of Huawei USA in October 2009. Most recently, he has also been appointed as the Co-President of Huawei USA. In his new role, Mr. Matt Bross will focus on identifying global telecommunications industry and network architecture trends that will guide Huawei's continuous customer-centric innovation of products and solutions. He will also support Huawei's efforts in delivering innovative products and solutions for North American customers.

Matt has had a long and distinguished career in the telecommunications industry. Before joining Huawei Matt served as CEO BT Innovate and Chief Technology Officer at BT Group plc where he was responsible for setting the vision and direction of innovation to drive and optimize BT's innovation ecosystem. He was also responsible for BT's research and venturing efforts globally and was the leading force behind BT's multi-billion pound, 21st Century Network transformation.

Matt has had a long and distinguished career in contributing to the telecommunications industry. Matt has served as a commissioner of the Global Information Infrastructure Commission (GIIC) and Regional Director for Europe since December 2005. In 2008, he was appointed Vice Chairman for a two-year term. The GIIC is a confederation of CxO level executives engaged in the development, deployment, operation, financing, and use of ICT services and products.

Matt has served on the boards of many companies providing strategic, technology and business leadership. Matt serves on the board of the Alliance for Telecommunications Industry Solutions (ATIS), a United States based body focusing on the development and promotion of technical and operations standards for the communications and related information technology industry globally. ATIS is accredited by the American National Standards Institute (ANSI). Matt was appointed Secretary in 2008.

Ralph Brown
CablelabsRalph Brown
CTO, CableLabs

Ralph Brown is CableLabs' Chief Technology Officer. Previously, Mr. Brown served as Senior Vice President of the Broadband Access Department within CableLabs, which is responsible for DOCSIS® and CableHome™ specification development and certification programs.

Prior to CableLabs, Mr. Brown worked for Excite@Home and Time Warner Cable in the area of broadband interactive television.

Mr. Brown earned a Master's degree in Electrical Engineering from Massachusetts Institute of Technology. His Master's thesis was in the field of Speech Recognition. He received his Bachelor's degree in Electrical Engineering, Summa Cum Laude, from North Carolina State University.
Chris Weitz

Ogilvy Mather LogoDan Burrier
Chief Innovation Officer, Ogilvy & Mather, North America

Nine-year-old Dan listens as Ray Bradbury describes a short story, "The Veldt," at a reading, El Camino Community College, Los Angeles: "As the parents walk down the hall to the nursery," Bradbury says, "I don't know what's going to happen. I simply follow them and watch." Dan thinks this is somehow a calling to become a novelist; it turns out, in fact, to be an apt description of a career in advertising. (The parents are eaten by lions.)

At 12, Dan plants a cardboard sign in the middle of his parents' newly mown lawn. "Want your lawn to look like this? Call now." His first direct response ad. Fast forward. Past the B.S. in Electrical Engineering.* Past the minor in English literature.* (University of California, San Diego.) Past work at the IBM Los Gatos Research VLSI design lab, writing a language compiler for a Logic Design Simulator. Past grad school in English Lit at the University of Washington. Time to make money. Dan opens a boutique in Seattle with clients Microsoft, Seafirst Bank and Red Hook Ale. Moves to Los Angeles. Signs with BBDO, working up to group creative director on Apple, Best Western and Ortho, collecting a Lion, Beldings, Ad Age Best and One Show creative awards.

In 1997, Dan takes a call from Boyko and Hayden at Ogilvy and heeds it, working on IBM, Motorola (HelloMoto), Perrier, Cotton, and Andersen, as well as leading the Young Guns creative group. In 2002, Ogilvy asks Dan to take the reins at Ogilvy LA. In 2007, Dan adds San Francisco to the mix with business partner Heather MacPherson. The adventure continues, with incursions into the worlds of fashion, technology, health, hospitality, kids and CSR, via Cisco, Mattel, Kraft, ampm, ARCO, NatureMade, Wells Fargo, Yahoo!, Vodafone, Heal the Bay and Generation Rwanda.

An avid runner, marathoner,* surfer and snowboarder, Dan is a student of Zen (having once been ordained as a Novice Zen Priest*), the father of 17-year-old son Nicolas, and husband to Lauri, a painter, sustainable landscape designer and entrepreneur.

With partners at Cisco and Ogilvy Entertainment, Dan and Lauri founded GOAL4.ORG a temporarily dormant non-profit dedicated to reducing infant mortality in Rwanda. Lauri and Dan have developed programs with LAUSD, Squid and Squash, and Mother of Many to mentor at-risk youth in creative expression and life exploration. Dan sits on the board of the Emma Bowen Foundation; Lauri on the board of Mother of Many.

In his current position of Chief Innovation Officer, Dan is focused on unleashing the alchemy of Ogilvy's (and its clients') people, technologies and practices with the intent to create new, highly-profitable* business models and approaches to market, for the common good.*

* "this is not a contradiction, nor a coincidence; such things just really don't exist."

Martin Creaner TM ForumMartin Creaner
President and Chief Operating Officer, TM Forum

Martin Creaner has been working in the Telecommunications Industry for almost 25 years and is currently President of the TeleManagement Forum (TM Forum). The TM Forum is the industry body for the global communications industry. It has more than 700 member companies in over 195 countries, including all the major carriers and all the leading equipment and software Vendors.

Prior to joining the TM Forum Martin held a number of executive positions with Motorola and British Telecom.

Martin is widely published and is featured and quoted regularly in business and trade journals. Martin is also the author of the leading telecoms business book "NGOSS Distilled".
Paul Feldman Paul Feldman
Attorney-Member, Fletcher, Heald & Hildreth PLC

Paul Feldman is a member of Fletcher, Heald & Hildreth PLC, a Telecommunications Law firm located in the Washington, D.C. area. His legal practice concentrates on the regulation of telecommunications, including wireline and wireless voice, data and broadband Internet services; and video services, including cable TV, IPTV and broadcast television. He advises clients on numerous issues, including Net Neutrality and broadband matters.

Mr. Feldman served as the co-chair of the Federal Communications Bar Association's Wireline/Common Carrier Practice Committee from 1996-1998 and from 2004-2006. He has moderated FCBA continuing legal education seminars, and spoken at many industry conventions, including the 2009 TM Forum Management World Americas.

Mr. Feldman received his B.A. in Philosophy from Columbia College in 1984, and his J.D. from the UCLA School of Law in 1988.
Matthew Glotzer
Senior VP, Fox Digital Entertainment, a division of Fox Filmed Entertainment

Matthew Glotzer is the Senior Vice President of Fox Digital Entertainment, a division of Fox Filmed Entertainment that is engaged in film and television licensing, original production and strategy formation with respect to emerging media platforms.

A founding member of the original Fox Digital Media group in 2004 and now in his 12th year with Fox, Glotzer leads business planning efforts for Fox Digital Studios and Fox Mobile Entertainment, while also working closely with the Company’s flagship film and television production units. He also manages Fox’s day-to-day relationship with Hulu, and played an active role in the formation of the Hulu JV in 2007.

In prior Digital Media roles, Glotzer has worked with Fox’s broadcast and cable television networks, helping them to refine their approach to Internet-based distribution. His long-standing responsibilities also include setting digital policy in conjunction with Fox’s legal and engineering groups, and maintaining close relationships with key players in the consumer electronics, information technology and web service sectors. In this capacity, he has served on Boards of various cross-industry ventures including Digital Cinema Initiatives (DCI), the Coral Consortium and DECE/UltraViolet.

In the past, Glotzer has held positions in Fox’s pay television distribution, corporate business development and home video divisions. His experience prior to Fox includes positions in strategic planning with EMI Music and investment banking with Lehman Brothers.

Glotzer holds a B.A. with honors in Economics from Wesleyan University (Middletown, CT) and a M.B.A. from the Anderson School at UCLA. He is also an Adjunct Lecturer in Digital Media Strategies at Carnegie Mellon University’s Masters in Entertainment Industry Management (MEIM) program.
Larry Goldman  Larry Goldman
Partner, Head of Telecoms Software Research, Analysys Mason

Larry leads Analysys Mason’s research on telecoms-specific software, including OSS, BSS and SDP. He co-founded OSS Observer, now part of Analysys Mason. Larry has over 25 years’ experience in telecoms software and network management. Before founding OSS Observer in 2003, he was OSS Program Director at RHK. Prior to joining RHK, he was Director of the Network Solutions Group at Tellabs, managed OSS development at GTE (now Verizon) and spent 12 years at Hewlett-Packard, where he was a manager responsible for HP OpenView development.
Mike Hill IBMMike Hill
Vice President of Enterprise Initiatives, IBM

Mike Hill is responsible for the development and delivery of new IT technologies and services. With an initial focus on Cloud Computing, Mike is leading the IBM sales, services, and business development teams to provide a portfolio of Cloud-delivered solutions for clients.

Prior to this position, Mike was General Manager of IBM Global Telecommunications Industry, working with IBM clients to help them succeed in a converging ecosystem. By embracing open standards and end-to-end integration, Mike believes that telecommunications companies can increase their ability to sustain value and compete in a changing market
Lucy Hood Executive Director, USC CTM (Institute of Communications Technology Management) USC CTM (Institute of Communications Technology Management)Lucy Hood
Executive Director, USC CTM (Institute of Communications Technology Management)

Lucy Hood is a highly respected industry expert on digital corporate strategy and content , who has recently joined USC to head the Institute of Communications Management Technology (CTM). Prior to CTM, Lucy Hood was President of Fox Mobile Entertainment. She led the team that created many industry firsts, including launching text messaging via AT&T on American Idol, and inventing the Mobisode®.
  Zenas Hutcheson
Senior Managing Director, Vesbridge Partners, LLC

Zenas has been involved with high-tech venture companies since 1981 as an investor, board member, CEO and consultant. Before forming Vesbridge, Zenas was SPVC’s Co-Managing General Partner and the Managing General Partner of the NITI group within SPVC. Zenas joined SPVC in 1997.

Some of Zenas’ representative investments include: Vivo Software (acquired by Real Networks, 41x return), GeoTrust (acquired by VeriSign), Granite Systems (acquired by Telcordia), Acopia Networks and Chosen Security (spun-out of GeoTrust upon acquisition)

Prior to joining SPVC, Zenas was an independent consultant and turnaround specialist in the high-tech arena for nearly 20 years, serving as a senior advisor, board member, chairman or CEO to over 35 companies and taking the role of CEO at CAECO, Vivo Software, and Control Automation and board member at Natural Microsystems, PictureTel, and Concord Data Systems, all of which had extremely successful exits. He started his career at Bain & Co (1979-81) and BoNY (1975-78).
Franz Kurath Franz Kurath
Executive Director, Premium & Broadband Content, AT&T Operations Inc.

Franz Kurath is responsible for premium programming on AT&T U-verse IPTV service as well as broadband content strategy and licensing for AT&T's consumer entertainment online properties. Mr. Kurath is actively involved in AT&T's efforts to bring U-verse TV content cross-platform to connected devices such as PCs, tablets
and mobile phones. Previously, he was responsible for business development activities for U-verse, focusing on interactive advertising, audience measurement, on-demand content and applications. His background includes both traditional and digital media with over fifteen years of studio, network and service provider experience.

Prior to AT&T, Mr. Kurath spent six years at The WB Television Network, leading both the On-Air Design and New Media groups. He was responsible for managing the network's broadcast and online brand, launching the network's Internet presence, and producing a number of interactive television applications. Mr. Kurath produced animation for television series at Hanna-Barbera and while at Paramount Pictures he produced broadcast graphics and effects for network television. Mr. Kurath began his career at TBWA Chiat/Day inc. Advertising.

Mr. Kurath received his B.S. in Engineering Physics from the University of Arizona and his M.B.A. from the University of Michigan.
Brian Levy Brian Levy
Former CTO, Red Bee Media

Brian has thirty nine years of experience in the Communications,. Media and Entertainment Industry. He began his career with British Telecom in 1970 where he became an executive engineer and received a sponsorship to attend Salford University where he obtained an honours degree in electronic communication in 1978. From there Brian moved to the BBC and spent nine years with them working in all aspects of Broadcasting. He then joined AT&T and became the Director of Network Services for the EMEA region. At AT&T Brian led the deployment of the major Interspan frame relay network and deployed AT&T's first IP backbones in EMEA and major Web hosting services. Brian was one of the co-founders of a $67million start-up company Aduronet which developed a transformational network architecture. In 2002 he rejoined BT as the Group Technology Officer for Service strategy and Innovation and initiated BT Vision (IP TV), BT FON (Wi-Fi sharing) and many of BT's services of today. He then joined HP as the CTO for their world wide $1bn business in the Communications, Media and Entertainment sector. He was the CTO for Red Bee Media before becoming an independent consultant.
Johanne Mayer Alcatel-LucentJohanne Mayer
Director Communications, Alcatel-Lucent

With more than 20 years in the OSS/BSS industry, Johanne is responsible for the global marketing of Alcatel-Lucent's industry-leading OSS/BSS and applications integration solutions in the Services group. She is a frequent speaker at OSS conferences and spokesperson with industry analysts and press as well as a member of executive committee of the TM Forum.
Adan Pope CTO & CSO, Telcordia TelcordiaAdan Pope
CTO & CSO, Telcordia

Mr. Pope is a highly experienced and respected communications software executive, with a 20-year career in technical strategy and leadership. His current responsibilities include defining Telcordia's role in helping service providers realize superior business performance, and crafting the next-generation systems and services to achieve that goal. A strong supporter of industry standards, Mr. Pope has contributed directly to the development and adoption of TMF 513, TMF 618 and Multi-Technology Operations System Interface (MTOSI).
Kathleen Romano Executive Director, Verizon Communications VerizonKathleen Romano
Executive Director, Verizon Communications

Kathy Romano has over 30 years of experience at Verizon after beginning her career with Bell of Pennsylvania. She has held positions in nearly every aspect of telecom operations, providing a significant knowledge base and industry leading vision with regard to OSS, billing and revenue assurance. She currently serves as Executive Director of Verizon Services Billing and Revenue Assurance.
Henry Sienkiewicz CIO, Defense Information Systems Agency (DISA) DISAHenry Sienkiewicz
CIO, Defense Information Systems Agency (DISA)

Henry J. Sienkiewicz, is the new CIO for Defense Information Systems Agency's (DISA) and had been serving as the Technical Program Director, for DISA's Computing Services Directorate. Henry holds a Bachelor degree from Notre Dame, and a Masters degree from Johns Hopkins. He served on active duty in the United States Army for 11 years. He retired from the reserves with the rank of Lieutenant Colonel. He has been the direct report to either the CEO or COO of three major information technology companies. Prior to assuming his Senior Executive Service appointment, he was the CEO and founder of Open Travel Software. In 2006, he published his first book, Centerlined.
Henry Sienkiewicz CIO, Defense Information Systems Agency (DISA) Booz Allen HamiltonJoseph Sifer
Senior Vice President, Booz Allen Hamilton

Mr. Joseph Sifer is a Senior Vice President at Booz Allen Hamilton in the firm's Information Technology (IT) practice. He is a senior executive with 25 years of experience in IT and telecommunications systems consulting. He has built a career working in support of government and commercial clients, where he has focused on improved business performance and mission operations through more effective information systems and communications network solutions. Mr. Sifer has been with Booz Allen nearly 17 years, joining as an Associate and earning promotion to Senior Associate and then Principal during his first 5 years. He was elected an officer and vice president of the firm on October 1, 2006.
Chris Weitz OrangeChris Weitz
Director, Technology Integration
Technology Strategy and Architecture, Deloitte

Chris Weitz is a Director of Technology Strategy and Architecture at Deloitte Consulting LLP, based in San Jose. He has over twenty-five years of experience in IT strategy, architecture, integration, and operations, with a focus on IT infrastructure. He works with leading companies around the world, and has successfully driven many large-scale strategy, integration and infrastructure projects, focusing on data center strategy, infrastructure optimization, outsourcing, service models, and IT transformation. He has significant experience in a wide range of industries, including Telecom, High Technology Health Care, Manufacturing, Energy, and Financial Services.

Chris currently is a global leader in Deloitte's Cloud Computing practice, working with leading vendors and service providers to bring value to clients through new and innovative strategies, computing architectures and services models. He works with clients to develop new computing solutions using leading processes and technology.

Chris is a frequent speaker and panelists at leading technology industry events, focusing on cloud computing, the technology industry, and innovation in technology services. He is a graduate of Occidental College in Los Angeles, California, and has worked in Silicon Valley for the past three decades.
Keith Willetts TM ForumKeith Willetts
Chairman and Chief Executive Officer, TM Forum

Keith Willetts is recognised as one of the world's leading authorities on communications management. As co-founder and Chairman of the Board of Directors of the TM Forum, he has been the driving force behind its continuous evolution. Currently Managing Partner at Mandarin Associates Ltd. in the UK, he consults with companies on a wide variety of business development issues. He previously held executive positions at BT and TCSI. A regular presenter and writer, he co-authored the highly influential book, "The Lean Communications Provider". His achievements have been internationally recognised, being honoured twice in the Communications Week "Top 25" awards for industry visionaries, the British Computer Society award and the BT Gold Medal.