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Billing is about the customer. It has moved from a back office function to a strategic role within an organization. Billing must now be a key component in the management of customers, enabling product bundling, allowing a single view of the customer and driving the fast introduction of new, billable products and services. Using the GBA Map and its relationship with eTOM as a reference tool, this course will provide a complete understanding of the environment that will support and enable converged, next generation services. It will provide a roadmap, as well as insights, examples and tools to allow students to understand the issues underpinning a next generation billing strategy. It also describes methods of measuring the success of that strategy, and the effectiveness of each of the major processes that support it. |
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| Course Details |
| Code: |
D07-08 |
| Title: |
Next Generation Billing Overview |
| Instructor: |
Tony Poulos |
| Day: |
Monday, November 5, 2007 (8:30am - 5:30pm) |
| Course level: |
Introductory |
Intended for:
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Service provider and vendor staff who are working on next generation network and service definitions and who need an overview of the environment and strategies for addressing issues. |
| Pre-requisites: |
None |
| Length: |
One day |
| Technology Being Taught: |
This course introduces some of the key issues around next generation billing and provides a framework for their understanding and management. |
| Highlights: |
Using the GBA Map and its relationship with eTOM as a reference tool, this course will provide a complete understanding of the environment that will support and enable converged, next generation services. |
| Upon completion, delegates will be able to: |
- Identify new types of revenue streams;
- Identify key hardware and software components in the realization of NG Services;
- Understand the GBA Billing Map and its relationship to eTOM;
- Discuss example services and potential solution strategies;
- Identify key standards bodies for NGN and NG services.
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| Agenda: |
- What makes NG services different? An overview of NG services and businesses models;
- Introduction to the GBA Billing Map;
- Brief overview of NGN and IMS networks and their charging elements;
- Analysis of IPTV and related services charging strategies;
- Video on Demand;
- Sponsored Programs;
- Advertising;
- Own and third party Content
- Additional NG services.
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| As with all official GBA courses, certificates of achievement will be issued |
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Instructor:
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Tony Poulos
Tony Poulos has been involved with software development and systems integration in travel and telecommunications for over 20 years. He was involved in the development of convergent billing system in the early nineties in Australia and from there he worked in a business development role with Unisys’ Telecommunications Practice in Europe. He was co-founder of Copernicus Global Billing Services, a London based, web-enabled, managed service provider for outsourced billing and payments collection. He now works closely with systems integrators and vendors entering the AsiaPac market. Tony is founder and managing director of Facilitasia, based in Singapore which consults on Business Support Solutions (BSS) including revenue assurance, billing and content enablement in Asia.
He is a regular conference speaker and chairman, writer for trade publications and acts in a voluntary role as the Head of Asia Pacific for the Global Billing Association. He is also a Contributing Analyst for leading research firm, IDC Asia Pacific. | |