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Management World Americas 2009

Revenue Management & Billing Summit Agenda

The Revenue Management & Billing Summit explored the entire charging, billing and assurance process. The Summit investigated what it takes to be successful and how the latest revenue assurance strategies can effectively reduce revenue loss, fraud and optimise profitability.

New content-rich services need to be billed and charged for quickly and accurately as speed to market becomes a critical success factor as markets become more and more competitive. The Summit looked at how to monetize these new services quickly as well as personalized revenue models and online charging.

Hot Topics
  • Revenue management and assurance
  • Billing and charging
  • Improving time to market of new services
  • Lowering operational costs
  • Managing, monetizing and maximizing revenue streams
   

Summit Sponsor
Oracle
 
Summits
 IT & Operational Excellence Summit New Services & Business Models Summit
Customer Experience Summit
Reducing Revenue & Asset Leakage I
Chair : Larry Socher
Accenture, Global Lead - Accenture Network Services
RB8
Wednesday, December 9
2:00 PM  - 3:30 PM
Reducing Revenue & Asset Leakage I
Assurance of Content; A Revenue and Cost Perspective
In the Telecom industry, transport is becoming a commodity and content is rapidly becoming the key to future business viability. Many in the industry are focused on delivery of content, but unless controls are put in place to assure the profitability of the content delivered, this business will fail to deliver on its promise. This panel comprises service providers who are focused on the assurance of content - from the perspectives of both revenue and cost. Discussion will center around techniques used by the service providers to assure the optimum profitability of the content delivered.
Reducing OPEX: Rapid Identification of Revenue and Asset Leakage in Existing BSS/OSS Infrastructure
Several leading operators have begun to exploit semantic interpretation of legacy system data to provide service management capabilities across legacy infrastructure and to optimize business transformation programs. Recent work has used this approach to quickly automate the search for billing misalignments and stranded assets. This offers a lower risk approach for OPEX reductions across existing infrastructure. This presentation will highlight lessons learned in recent projects and cover timescales and outcomes.
RB8
Wednesday, December 9
2:00 PM  - 3:30 PM
Reducing Revenue & Asset Leakage I
Assurance of Content; A Revenue and Cost Perspective
In the Telecom industry, transport is becoming a commodity and content is rapidly becoming the key to future business viability. Many in the industry are focused on delivery of content, but unless controls are put in place to assure the profitability of the content delivered, this business will fail to deliver on its promise. This panel comprises service providers who are focused on the assurance of content - from the perspectives of both revenue and cost. Discussion will center around techniques used by the service providers to assure the optimum profitability of the content delivered.
Reducing OPEX: Rapid Identification of Revenue and Asset Leakage in Existing BSS/OSS Infrastructure
Several leading operators have begun to exploit semantic interpretation of legacy system data to provide service management capabilities across legacy infrastructure and to optimize business transformation programs. Recent work has used this approach to quickly automate the search for billing misalignments and stranded assets. This offers a lower risk approach for OPEX reductions across existing infrastructure. This presentation will highlight lessons learned in recent projects and cover timescales and outcomes.
RB8
Wednesday, December 9
2:00 PM  - 3:30 PM
Reducing Revenue & Asset Leakage I
Assurance of Content; A Revenue and Cost Perspective
In the Telecom industry, transport is becoming a commodity and content is rapidly becoming the key to future business viability. Many in the industry are focused on delivery of content, but unless controls are put in place to assure the profitability of the content delivered, this business will fail to deliver on its promise. This panel comprises service providers who are focused on the assurance of content - from the perspectives of both revenue and cost. Discussion will center around techniques used by the service providers to assure the optimum profitability of the content delivered.
Reducing OPEX: Rapid Identification of Revenue and Asset Leakage in Existing BSS/OSS Infrastructure
Several leading operators have begun to exploit semantic interpretation of legacy system data to provide service management capabilities across legacy infrastructure and to optimize business transformation programs. Recent work has used this approach to quickly automate the search for billing misalignments and stranded assets. This offers a lower risk approach for OPEX reductions across existing infrastructure. This presentation will highlight lessons learned in recent projects and cover timescales and outcomes.
RB8
Wednesday, December 9
2:00 PM  - 3:30 PM
Reducing Revenue & Asset Leakage I
Assurance of Content; A Revenue and Cost Perspective
In the Telecom industry, transport is becoming a commodity and content is rapidly becoming the key to future business viability. Many in the industry are focused on delivery of content, but unless controls are put in place to assure the profitability of the content delivered, this business will fail to deliver on its promise. This panel comprises service providers who are focused on the assurance of content - from the perspectives of both revenue and cost. Discussion will center around techniques used by the service providers to assure the optimum profitability of the content delivered.
Reducing OPEX: Rapid Identification of Revenue and Asset Leakage in Existing BSS/OSS Infrastructure
Several leading operators have begun to exploit semantic interpretation of legacy system data to provide service management capabilities across legacy infrastructure and to optimize business transformation programs. Recent work has used this approach to quickly automate the search for billing misalignments and stranded assets. This offers a lower risk approach for OPEX reductions across existing infrastructure. This presentation will highlight lessons learned in recent projects and cover timescales and outcomes.
RB8
Wednesday, December 9
2:00 PM  - 3:30 PM
Reducing Revenue & Asset Leakage I
Assurance of Content; A Revenue and Cost Perspective
In the Telecom industry, transport is becoming a commodity and content is rapidly becoming the key to future business viability. Many in the industry are focused on delivery of content, but unless controls are put in place to assure the profitability of the content delivered, this business will fail to deliver on its promise. This panel comprises service providers who are focused on the assurance of content - from the perspectives of both revenue and cost. Discussion will center around techniques used by the service providers to assure the optimum profitability of the content delivered.
Reducing OPEX: Rapid Identification of Revenue and Asset Leakage in Existing BSS/OSS Infrastructure
Several leading operators have begun to exploit semantic interpretation of legacy system data to provide service management capabilities across legacy infrastructure and to optimize business transformation programs. Recent work has used this approach to quickly automate the search for billing misalignments and stranded assets. This offers a lower risk approach for OPEX reductions across existing infrastructure. This presentation will highlight lessons learned in recent projects and cover timescales and outcomes.
RB8
Wednesday, December 9
2:00 PM  - 3:30 PM
Reducing Revenue & Asset Leakage I
Assurance of Content; A Revenue and Cost Perspective
In the Telecom industry, transport is becoming a commodity and content is rapidly becoming the key to future business viability. Many in the industry are focused on delivery of content, but unless controls are put in place to assure the profitability of the content delivered, this business will fail to deliver on its promise. This panel comprises service providers who are focused on the assurance of content - from the perspectives of both revenue and cost. Discussion will center around techniques used by the service providers to assure the optimum profitability of the content delivered.
Reducing OPEX: Rapid Identification of Revenue and Asset Leakage in Existing BSS/OSS Infrastructure
Several leading operators have begun to exploit semantic interpretation of legacy system data to provide service management capabilities across legacy infrastructure and to optimize business transformation programs. Recent work has used this approach to quickly automate the search for billing misalignments and stranded assets. This offers a lower risk approach for OPEX reductions across existing infrastructure. This presentation will highlight lessons learned in recent projects and cover timescales and outcomes.
RB8
Wednesday, December 9
2:00 PM  - 3:30 PM
Reducing Revenue & Asset Leakage I
Assurance of Content; A Revenue and Cost Perspective
In the Telecom industry, transport is becoming a commodity and content is rapidly becoming the key to future business viability. Many in the industry are focused on delivery of content, but unless controls are put in place to assure the profitability of the content delivered, this business will fail to deliver on its promise. This panel comprises service providers who are focused on the assurance of content - from the perspectives of both revenue and cost. Discussion will center around techniques used by the service providers to assure the optimum profitability of the content delivered.
Reducing OPEX: Rapid Identification of Revenue and Asset Leakage in Existing BSS/OSS Infrastructure
Several leading operators have begun to exploit semantic interpretation of legacy system data to provide service management capabilities across legacy infrastructure and to optimize business transformation programs. Recent work has used this approach to quickly automate the search for billing misalignments and stranded assets. This offers a lower risk approach for OPEX reductions across existing infrastructure. This presentation will highlight lessons learned in recent projects and cover timescales and outcomes.
Accurate & Efficient Billing & Charging I
Chair : Tony Poulos
TM Forum, Ambassador
RB10
Wednesday, December 9
4:00 PM  - 5:30 PM
Accurate & Efficient Billing & Charging I
Billing and Revenue Management in Highly Competitive Markets
Service Providers seek new ways to maximize revenue and provide innovative, differentiated services in an increasingly competitive market while meeting changing consumer demands. Service Providers must improve time to market of new offers, create stronger customer loyalty, build attractive brands and at the same time, lower operational costs. In this session, learn how a leading North American quad-play provider leverages a Billing and Revenue Management platform to manage and maximize all revenue streams for any customer type, service offering, payment method, partner relationship and business model.
MTS‘s Journey Towards a Convergent Platform
MTS Allstream will present their deployment of SAP's convergent platform for their consumer market and will show how they managed to increase customer satisfaction and significantly reduced bad debt by aggregating customer billing data from four different billing systems (Wireline, Wireless, ISP and TV) to provide a single invoice per customer and centralize all revenue and collections activities.
Mobile Payments
Mobile payment is new and a rapidly-adopting alternative payment method – especially in Asia and Europe. Globally the combined market for all types of mobile payments is expected to reach more than $600B by 2013. Instead of paying with cash, check or credit cards, a consumer can use their mobile phone to pay for wide range of services both digital and hard goods. There are four primary models for mobile payments: ¦ Premium SMS based transactional payments ¦ Direct Mobile Billing ¦ Mobile web payments (WAP) ¦ Contactless NFC (Near Field Communication) In the USA, the aim is to turn phones into virtual credit cards or checkbooks, enabling the kind of click-and-buy commerce and online banking that people have come to expect on their PCs, but shrinking down those services to fit onto cell phones presents serious challenges.
RB10
Wednesday, December 9
4:00 PM  - 5:30 PM
Accurate & Efficient Billing & Charging I
Billing and Revenue Management in Highly Competitive Markets
Service Providers seek new ways to maximize revenue and provide innovative, differentiated services in an increasingly competitive market while meeting changing consumer demands. Service Providers must improve time to market of new offers, create stronger customer loyalty, build attractive brands and at the same time, lower operational costs. In this session, learn how a leading North American quad-play provider leverages a Billing and Revenue Management platform to manage and maximize all revenue streams for any customer type, service offering, payment method, partner relationship and business model.
MTS‘s Journey Towards a Convergent Platform
MTS Allstream will present their deployment of SAP's convergent platform for their consumer market and will show how they managed to increase customer satisfaction and significantly reduced bad debt by aggregating customer billing data from four different billing systems (Wireline, Wireless, ISP and TV) to provide a single invoice per customer and centralize all revenue and collections activities.
Mobile Payments
Mobile payment is new and a rapidly-adopting alternative payment method – especially in Asia and Europe. Globally the combined market for all types of mobile payments is expected to reach more than $600B by 2013. Instead of paying with cash, check or credit cards, a consumer can use their mobile phone to pay for wide range of services both digital and hard goods. There are four primary models for mobile payments: ¦ Premium SMS based transactional payments ¦ Direct Mobile Billing ¦ Mobile web payments (WAP) ¦ Contactless NFC (Near Field Communication) In the USA, the aim is to turn phones into virtual credit cards or checkbooks, enabling the kind of click-and-buy commerce and online banking that people have come to expect on their PCs, but shrinking down those services to fit onto cell phones presents serious challenges.
RB10
Wednesday, December 9
4:00 PM  - 5:30 PM
Accurate & Efficient Billing & Charging I
Billing and Revenue Management in Highly Competitive Markets
Service Providers seek new ways to maximize revenue and provide innovative, differentiated services in an increasingly competitive market while meeting changing consumer demands. Service Providers must improve time to market of new offers, create stronger customer loyalty, build attractive brands and at the same time, lower operational costs. In this session, learn how a leading North American quad-play provider leverages a Billing and Revenue Management platform to manage and maximize all revenue streams for any customer type, service offering, payment method, partner relationship and business model.
MTS‘s Journey Towards a Convergent Platform
MTS Allstream will present their deployment of SAP's convergent platform for their consumer market and will show how they managed to increase customer satisfaction and significantly reduced bad debt by aggregating customer billing data from four different billing systems (Wireline, Wireless, ISP and TV) to provide a single invoice per customer and centralize all revenue and collections activities.
Mobile Payments
Mobile payment is new and a rapidly-adopting alternative payment method – especially in Asia and Europe. Globally the combined market for all types of mobile payments is expected to reach more than $600B by 2013. Instead of paying with cash, check or credit cards, a consumer can use their mobile phone to pay for wide range of services both digital and hard goods. There are four primary models for mobile payments: ¦ Premium SMS based transactional payments ¦ Direct Mobile Billing ¦ Mobile web payments (WAP) ¦ Contactless NFC (Near Field Communication) In the USA, the aim is to turn phones into virtual credit cards or checkbooks, enabling the kind of click-and-buy commerce and online banking that people have come to expect on their PCs, but shrinking down those services to fit onto cell phones presents serious challenges.
RB10
Wednesday, December 9
4:00 PM  - 5:30 PM
Accurate & Efficient Billing & Charging I
Billing and Revenue Management in Highly Competitive Markets
Service Providers seek new ways to maximize revenue and provide innovative, differentiated services in an increasingly competitive market while meeting changing consumer demands. Service Providers must improve time to market of new offers, create stronger customer loyalty, build attractive brands and at the same time, lower operational costs. In this session, learn how a leading North American quad-play provider leverages a Billing and Revenue Management platform to manage and maximize all revenue streams for any customer type, service offering, payment method, partner relationship and business model.
MTS‘s Journey Towards a Convergent Platform
MTS Allstream will present their deployment of SAP's convergent platform for their consumer market and will show how they managed to increase customer satisfaction and significantly reduced bad debt by aggregating customer billing data from four different billing systems (Wireline, Wireless, ISP and TV) to provide a single invoice per customer and centralize all revenue and collections activities.
Mobile Payments
Mobile payment is new and a rapidly-adopting alternative payment method – especially in Asia and Europe. Globally the combined market for all types of mobile payments is expected to reach more than $600B by 2013. Instead of paying with cash, check or credit cards, a consumer can use their mobile phone to pay for wide range of services both digital and hard goods. There are four primary models for mobile payments: ¦ Premium SMS based transactional payments ¦ Direct Mobile Billing ¦ Mobile web payments (WAP) ¦ Contactless NFC (Near Field Communication) In the USA, the aim is to turn phones into virtual credit cards or checkbooks, enabling the kind of click-and-buy commerce and online banking that people have come to expect on their PCs, but shrinking down those services to fit onto cell phones presents serious challenges.
Accurate & Efficient Billing & Charging II
Chair : Arturo Pereyra
Oracle Corporation, Communications Industry Director
RB11
Thursday, December 10
9:00 AM  - 10:30 AM
Accurate & Efficient Billing & Charging II
Maturity Achievement by Using & Expanding the TMF RA Model
Bezeq International established an efficient department that deals with the RA process. It was a challenge to get top management on board and achieve a practical RA process that affects the bottom line (EBITDA). This presentation will emphasize the way to establish a successful and mature RA department using the KPIs and measurements that the TMF Benchmark Program recommends.
Real Time Charging Models in Hyper Growth Markets
As operators in hyper-growth markets like India continue to capture market share, the ability to deliver real-time, profitable business models in a cost-sensitive market is key to success. Mobile prepaid customers, traditionally low ARPU and high EBITDA customers, are in the majority in developing markets, yet operators are realizing that their prepaid charging environments can play a much bigger role. In mobile communications they serve as a launch pad for "next gen" offers (calling bundling, revenue sourcing, and personalized tariffing) that can drive new revenue streams.
Telefónica O2 CZ - Interconnect Billing FMC Solution
This presentation offers a combined operator and integrator story about setting up and successfully implementing an interconnect Fixed-Mobile-Convergence billing solution. From the operator point of view it will present key business drivers, strategy and process framework for implementation of projects, explaining the phases and their objectives. From the system integration side it will examine the deployment approach, key functional improvements, timing and resources and the lessons learned.
RB11
Thursday, December 10
9:00 AM  - 10:30 AM
Accurate & Efficient Billing & Charging II
Maturity Achievement by Using & Expanding the TMF RA Model
Bezeq International established an efficient department that deals with the RA process. It was a challenge to get top management on board and achieve a practical RA process that affects the bottom line (EBITDA). This presentation will emphasize the way to establish a successful and mature RA department using the KPIs and measurements that the TMF Benchmark Program recommends.
Real Time Charging Models in Hyper Growth Markets
As operators in hyper-growth markets like India continue to capture market share, the ability to deliver real-time, profitable business models in a cost-sensitive market is key to success. Mobile prepaid customers, traditionally low ARPU and high EBITDA customers, are in the majority in developing markets, yet operators are realizing that their prepaid charging environments can play a much bigger role. In mobile communications they serve as a launch pad for "next gen" offers (calling bundling, revenue sourcing, and personalized tariffing) that can drive new revenue streams.
Telefónica O2 CZ - Interconnect Billing FMC Solution
This presentation offers a combined operator and integrator story about setting up and successfully implementing an interconnect Fixed-Mobile-Convergence billing solution. From the operator point of view it will present key business drivers, strategy and process framework for implementation of projects, explaining the phases and their objectives. From the system integration side it will examine the deployment approach, key functional improvements, timing and resources and the lessons learned.
RB11
Thursday, December 10
9:00 AM  - 10:30 AM
Accurate & Efficient Billing & Charging II
Maturity Achievement by Using & Expanding the TMF RA Model
Bezeq International established an efficient department that deals with the RA process. It was a challenge to get top management on board and achieve a practical RA process that affects the bottom line (EBITDA). This presentation will emphasize the way to establish a successful and mature RA department using the KPIs and measurements that the TMF Benchmark Program recommends.
Real Time Charging Models in Hyper Growth Markets
As operators in hyper-growth markets like India continue to capture market share, the ability to deliver real-time, profitable business models in a cost-sensitive market is key to success. Mobile prepaid customers, traditionally low ARPU and high EBITDA customers, are in the majority in developing markets, yet operators are realizing that their prepaid charging environments can play a much bigger role. In mobile communications they serve as a launch pad for "next gen" offers (calling bundling, revenue sourcing, and personalized tariffing) that can drive new revenue streams.
Telefónica O2 CZ - Interconnect Billing FMC Solution
This presentation offers a combined operator and integrator story about setting up and successfully implementing an interconnect Fixed-Mobile-Convergence billing solution. From the operator point of view it will present key business drivers, strategy and process framework for implementation of projects, explaining the phases and their objectives. From the system integration side it will examine the deployment approach, key functional improvements, timing and resources and the lessons learned.
RB11
Thursday, December 10
9:00 AM  - 10:30 AM
Accurate & Efficient Billing & Charging II
Maturity Achievement by Using & Expanding the TMF RA Model
Bezeq International established an efficient department that deals with the RA process. It was a challenge to get top management on board and achieve a practical RA process that affects the bottom line (EBITDA). This presentation will emphasize the way to establish a successful and mature RA department using the KPIs and measurements that the TMF Benchmark Program recommends.
Real Time Charging Models in Hyper Growth Markets
As operators in hyper-growth markets like India continue to capture market share, the ability to deliver real-time, profitable business models in a cost-sensitive market is key to success. Mobile prepaid customers, traditionally low ARPU and high EBITDA customers, are in the majority in developing markets, yet operators are realizing that their prepaid charging environments can play a much bigger role. In mobile communications they serve as a launch pad for "next gen" offers (calling bundling, revenue sourcing, and personalized tariffing) that can drive new revenue streams.
Telefónica O2 CZ - Interconnect Billing FMC Solution
This presentation offers a combined operator and integrator story about setting up and successfully implementing an interconnect Fixed-Mobile-Convergence billing solution. From the operator point of view it will present key business drivers, strategy and process framework for implementation of projects, explaining the phases and their objectives. From the system integration side it will examine the deployment approach, key functional improvements, timing and resources and the lessons learned.
Reducing Revenue & Asset Leakage II
Chair : Amir Gefen
cVidya Networks Ltd., Director of Industry Relations, CTO Office
RB13
Thursday, December 10
11:00 AM  - 12:30 PM
Reducing Revenue & Asset Leakage
A Unified Approach to Prepaid and Postpaid Customers
Telecommunications operators are re-thinking their strategies on the convergence of prepaid and postpaid payment methods - with good reason. Customers want the benefits of prepaid and postpaid alike and their service providers are embracing the opportunity. Traditionally, prepaid and postpaid customers are managed by separate systems and treated as different market segments. A unified approach to prepaid and postpaid customers is needed. This is only possible with the introduction of a convergent prepaid postpaid solution.
Business Optimization and the Revenue Operations Center
Service providers today are looking at optimizing operations and maximizing profitability with the least amount of investment. Revenue leakage, increasing consumer bad debts and over-charging by partners are some of the common issues providers are grappling with. This presentation focuses on how to improve and optimize existing processes and systems through which 90% of revenue and cost flow.
Dealer Commission Assurance using TM Forum Standards
Dealers Commissions make up as much as 15% of the total expenses of telecom operators. Vodafone D2 Germany, a leading tier-1 service provider, implemented a Dealers Commissions Assurance solution and will share practices for assuring commission plans, optimizing the dealers commissioning process and preventing commission payment errors. This case study will describe the solution, its business benefits to operators, and how TM Forum standards for revenue assurance contributed to its success.
RB13
Thursday, December 10
11:00 AM  - 12:30 PM
Reducing Revenue & Asset Leakage
A Unified Approach to Prepaid and Postpaid Customers
Telecommunications operators are re-thinking their strategies on the convergence of prepaid and postpaid payment methods - with good reason. Customers want the benefits of prepaid and postpaid alike and their service providers are embracing the opportunity. Traditionally, prepaid and postpaid customers are managed by separate systems and treated as different market segments. A unified approach to prepaid and postpaid customers is needed. This is only possible with the introduction of a convergent prepaid postpaid solution.
Business Optimization and the Revenue Operations Center
Service providers today are looking at optimizing operations and maximizing profitability with the least amount of investment. Revenue leakage, increasing consumer bad debts and over-charging by partners are some of the common issues providers are grappling with. This presentation focuses on how to improve and optimize existing processes and systems through which 90% of revenue and cost flow.
Dealer Commission Assurance using TM Forum Standards
Dealers Commissions make up as much as 15% of the total expenses of telecom operators. Vodafone D2 Germany, a leading tier-1 service provider, implemented a Dealers Commissions Assurance solution and will share practices for assuring commission plans, optimizing the dealers commissioning process and preventing commission payment errors. This case study will describe the solution, its business benefits to operators, and how TM Forum standards for revenue assurance contributed to its success.
RB13
Thursday, December 10
11:00 AM  - 12:30 PM
Reducing Revenue & Asset Leakage
A Unified Approach to Prepaid and Postpaid Customers
Telecommunications operators are re-thinking their strategies on the convergence of prepaid and postpaid payment methods - with good reason. Customers want the benefits of prepaid and postpaid alike and their service providers are embracing the opportunity. Traditionally, prepaid and postpaid customers are managed by separate systems and treated as different market segments. A unified approach to prepaid and postpaid customers is needed. This is only possible with the introduction of a convergent prepaid postpaid solution.
Business Optimization and the Revenue Operations Center
Service providers today are looking at optimizing operations and maximizing profitability with the least amount of investment. Revenue leakage, increasing consumer bad debts and over-charging by partners are some of the common issues providers are grappling with. This presentation focuses on how to improve and optimize existing processes and systems through which 90% of revenue and cost flow.
Dealer Commission Assurance using TM Forum Standards
Dealers Commissions make up as much as 15% of the total expenses of telecom operators. Vodafone D2 Germany, a leading tier-1 service provider, implemented a Dealers Commissions Assurance solution and will share practices for assuring commission plans, optimizing the dealers commissioning process and preventing commission payment errors. This case study will describe the solution, its business benefits to operators, and how TM Forum standards for revenue assurance contributed to its success.
RB13
Thursday, December 10
11:00 AM  - 12:30 PM
Reducing Revenue & Asset Leakage
A Unified Approach to Prepaid and Postpaid Customers
Telecommunications operators are re-thinking their strategies on the convergence of prepaid and postpaid payment methods - with good reason. Customers want the benefits of prepaid and postpaid alike and their service providers are embracing the opportunity. Traditionally, prepaid and postpaid customers are managed by separate systems and treated as different market segments. A unified approach to prepaid and postpaid customers is needed. This is only possible with the introduction of a convergent prepaid postpaid solution.
Business Optimization and the Revenue Operations Center
Service providers today are looking at optimizing operations and maximizing profitability with the least amount of investment. Revenue leakage, increasing consumer bad debts and over-charging by partners are some of the common issues providers are grappling with. This presentation focuses on how to improve and optimize existing processes and systems through which 90% of revenue and cost flow.
Dealer Commission Assurance using TM Forum Standards
Dealers Commissions make up as much as 15% of the total expenses of telecom operators. Vodafone D2 Germany, a leading tier-1 service provider, implemented a Dealers Commissions Assurance solution and will share practices for assuring commission plans, optimizing the dealers commissioning process and preventing commission payment errors. This case study will describe the solution, its business benefits to operators, and how TM Forum standards for revenue assurance contributed to its success.
RB13
Thursday, December 10
11:00 AM  - 12:30 PM
Reducing Revenue & Asset Leakage
A Unified Approach to Prepaid and Postpaid Customers
Telecommunications operators are re-thinking their strategies on the convergence of prepaid and postpaid payment methods - with good reason. Customers want the benefits of prepaid and postpaid alike and their service providers are embracing the opportunity. Traditionally, prepaid and postpaid customers are managed by separate systems and treated as different market segments. A unified approach to prepaid and postpaid customers is needed. This is only possible with the introduction of a convergent prepaid postpaid solution.
Business Optimization and the Revenue Operations Center
Service providers today are looking at optimizing operations and maximizing profitability with the least amount of investment. Revenue leakage, increasing consumer bad debts and over-charging by partners are some of the common issues providers are grappling with. This presentation focuses on how to improve and optimize existing processes and systems through which 90% of revenue and cost flow.
Dealer Commission Assurance using TM Forum Standards
Dealers Commissions make up as much as 15% of the total expenses of telecom operators. Vodafone D2 Germany, a leading tier-1 service provider, implemented a Dealers Commissions Assurance solution and will share practices for assuring commission plans, optimizing the dealers commissioning process and preventing commission payment errors. This case study will describe the solution, its business benefits to operators, and how TM Forum standards for revenue assurance contributed to its success.