TM Forum Training will deliver 17 industry training courses at Management World; each course will be delivered by experts in the field.
| Course levels: |
| To assist delegates in choosing the right course for them we have introduced the following course categorisation. | Introductory courses | Intermediate courses | | These are broadly based courses that provide the delegate with an overiew of a technology or topic. The attendee will leave the course with a good understanding of the area and its relevance to their business. | Intermediate courses assume that the attendee is broadly familiar with the topic and is now seeking ideas for deployment within their organisation. They present a finer level of detail than found in the introductory courses. | | | | Click here for details of Executive Master Class | | |
| Suggested Training Tracks |
|  I have arranged the training schedule so topics may be taken as “training tracks” to facilitate more in depth learning.
It can be tough to decide which training course to take. To assist in this process I have defined the following tracks based around specific topics of interest. You are not required to take all the courses in a track, but taking the courses in the order shown will really help in gaining the maximum benefit from TM Forum training at the show.
Note: the distilled courses are introductory level courses. eTOM and SID Distilled courses are the foundation courses for eTOM and SID Knowledge Certification .
| Track | Courses | Intended audience | | NGOSS Primer Lite | | All levels of staff who require an introduction to the NGOSS framework and its key component eTOM | | NGOSS Primer | | As above, but with an interest in the Telecom Applications Map | | eTOM Deep Dive | | Architects, technical staff and business process modelers. | | SID Deep Dive | | Architects and information modelers. This combination takes you right down into using the SID in real work. | | Implementer's Choice | Choose OR
AND add | For those who already know the basics, these all new courses will provide practical steps to deployment. | | Billing and Service Management | | For those interested in best practices in customer facing activities including billing, SLA and service management. | Contact George Greenlee at ggreenlee@tmforum.org with any questions about the Training Tracks or general training questions. |