Welcome Keynote: The Innovation Race - Fueling New Revenues

The bets are placed. The race is on. Who will be the winners in the race for growth? Which service providers have the necessary innovation and business agility to survive and thrive? What needs to change in your business to guarantee success?

This year’s Management World Americas explores the opportunities and challenges of delivering growth in today’s hyper-competitive, saturated market. How do you deliver more, with less? What does it take to deliver truly innovative, successful and profitable new services?

TM Forum’s CEO, Martin Creaner, introduces this year’s conference with and the challenges facing our industry in this welcome address.

Keynote: Fueling Growth through Partnerships

As the central nervous system of digital life, the communications industry is at the heart of the emerging cloud economy, connecting people, technology and commerce. The role of service providers is transforming from service provider to service enabler, with service providers adding value to innovative new services through partnerships across industry verticals.

As the world’s largest communications company by revenue, AT&T knows all about delivering growth. And as the pioneer of the game-changing Apple iPhone, David Haight is an expert in building successful partnerships. In this keynote address, Haight examines:

• How important are device innovation and partnerships to future growth in communications?
• How will wireless connectivity impact the range of new devices and applications?
• Are carriers flexible enough to let devices own the customer relationship? 
• Where will device development lead and what will the consumer/enterprise experience be like in the next 2, 5, 10 years?

Keynote: Battling in the Innovation Race

In a market of continuous consolidation and fierce competition, the stakes for new entrants to the US communications industry couldn’t be higher. And with the physical limitations of 4G spectrum kicking in, the odds of success for new entrants are challenging at best.

But LightSquared – an innovative new service provider founded by some of the most experienced names in the industry – has a unique proposition and perspective. In this keynote address, Patrick Parodi of LightSquared examines:

• What will be the role of this service provider in the future?
• What services does/will it offer and how will they be monetized?
• What needs to change to enable new services and their monetization, both within the company and in the industry as a whole?
• What will the development of new business models mean for the future landscape of the US wireless industry?

In the news: Sprint confirms LightSquared LTE tie-up

Securing the Future: Overcoming the security and compliance struggles facing today’s communications enterprises

Cyber security is today a serious concern for governments, businesses and individuals alike, with the pressure to secure digital life close to that placed on physical security. But with several of the world’s largest organizations suffering embarrassing security breaches, the question becomes: who can you trust?

With some of the most trusted brands in the world, the stakes on service provide security are higher than ever, as they battle to maintain their reputation while embracing new business models that open up new threats. Yet this experience itself can be a valuable commodity, and one Verizon has become expert in delivering.

In this keynote address, Bryan Sartin, one of the industry’s foremost forensic examiners explores topics including:

• What are the best methods of countering Identity related threats?
• How can organizations protect themselves from becoming a target of opportunity?
• How can it be that incidents are increasing and numbers of records compromised are decreasing?
• Which poses the bigger danger — insider threats or partner companies?

Keynote Panel Discussion: The Customer's Always Right? Delivering the Supply Chain for Success

Winning the innovation race requires business agility and efficiency, allowing today’s service providers to respond to market opportunities quickly and successfully. But in a world of complex legacy infrastructure and shrinking margins, service provider CIOs are placing new demands on their supply chain, causing a seismic shift in what they expect, and how it is delivered.

The panel will discuss and debate critical topics including:

• What are the largest challenges facing the industry today?
• How are CIOs needs changing, and how are suppliers responding to these changing demands?
• What is the role of standards in today’s market, and why are they important?
• Which supplier business models will prevail, when considering today’s options of managed services and cloud?

Panelists: