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Management World Middle East 2010
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Management World Middle East 2010
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Management World Middle East 2010
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Management World Middle East 2010
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Management World Middle East 2010
brought together industry experts from the mobile, fixed line, cable, internet, media and entertainment industries to explore new growth from new business models and new services, cost savings from operational excellence and maximized revenue from loyalty and customer retention. It examined the competitive markets; their very different needs and the economic outlook for the future. The conference also looked to a global audience to learn the practical lessons of the past as well as strategies for survival and profitability.
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The conference focused on introducing new services and technologies in markets that are deploying consolidation and customer excellence strategies to counter the economic climate, increasing competition due to a changing regulatory environment and customer churn.
Key hot topics for Management World Middle East 2010 included:
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Reflection; the impact of the global economy on the region
Lowering CapEx and OpEx; what are the efficiencies from convergence and transformation?
Customer experience, loyalty and retention
The challenges for markets as they migrate from monopoly to duopoly or fully open markets?
Regulatory authorities and transformation; what are the directions given by the Telecommunications Regulatory Authority (TRA)?
Making money from new business models (e.g. Cloud services and 2-sided business models)
Content and the digital value chain; delivering new content based services (IPTV, etc.)
Mobile broadband services and next generation broadband (LTE/4G/WiMAX)
Consolidation and expansion strategies to cut costs, be profitable and grow
Pricing and service innovation
Fixed/ mobile convergence
Revenue management and charging
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Consolidation, Competition & Customer Excellence
Hilton Jumeirah, Dubai, U.A.E.
March 2-3, 2010
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