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Revenue Management and Customer Experience Summit

Summit
The summit looks at the all important aspects of charging for and gathering revenue for the new generation of services. Billing and revenue management is an integral and vital part of the customer experience. The processes that belong to billing provide a unique opportunity for collection of vital data on customers. If that data is used wisely it can enable service providers to leap frog the competition in the quality, timeliness and relevance of the services they offer

In parallel with this the summit will examine how the customer experience becomes a foundation to a successful and profitable service covering the entire spectrum from how customer experience can be defined through to how services can be assured. 


Hot Topics
Mohammed  RafeeStrategies of Revenue Assurance
Mohammed Rafee,
Asst General Manager, Idea Cellular Ltd
Susan McNeiceHarness the Power of Your Data - research results and case studies
Susan McNeice,
Global Program Manager, OSS/BSS Global Competitive Strategies, Stratecast
&

Bill ZimmerBill Zimmer,

Communications, Media & Entertainment (CME) Solutions Portfolio Manager, Hewlett-Packard

Training
18 Courses led by industry experts TM Forum Training offers something for everyone, including:

Reserve your space now and become the champion of your company’s projects.


Forumville

Visit Forumville and experience the world of TM Forum, including real-world member case studies, implementable Prosspero certified solutions and live Catalyst project demonstrations.

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Registration

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Conference Agendas
Summit Agenda
Full Conference Agenda

Featured Speakers
John CushmanJohn Cushman
Vice President
AT&T Inc
Jeremy KaganJeremy Kagan
CEO
eBIZ mobility
Eckhard Freund Eckhard Freund
Head of Project Management
TELEFONICA
Harri Välimaa Harri Välimaa
Development Manager
TeliaSonera

Summit Sponsor:
Oracle Logo
 
Other Summits:
Transformation Summit
Digital Commerce & Advertising Summit