| Business Transformation Strategies I | | Transformation with Innovative Business Models – Innovation driven Operational Efficiency | Alpna J. Doshi, Global Business Head, Secretary and TM Forum Board Director, Satyam Computer Services Ltd.;
Philip Dance, CIO, Technology, BT Group plc.;
Michael Lawrey, Executive Director,Operations, Telstra Corporation;
Dr. Sumit Chowdhury, CIO, Reliance Communications Limited | | | | Clearing the Pathway from Innovation to Service Introduction | | Michael Anderson, President, Telcordia Technologies | | | | Putting OSS in Context | | Elisabeth Rainge, Program Director NGN Operations, IDC | | | | The Death of Innovation: The Looming Destruction of the Telecommunications Software Industry | | John (Jay) Borden, President & CEO, Nakina Systems | | | | Transformation – BT 21CN Challenges and Possible Solutions | | David Allen Rogers, Customer Migrations Programme Director, BT Group plc | | Jegan Fernando, Solution Designer, Tata Consultancy Services; | | Rajesh Thekka, Solution Designer, Tata Consultancy Services | |  Back to Top
| IT ROI | | Large scale NGOSS Migration. A Comparative Approach | | Francisco Javier Zorzano Mier, Experto Tecnológico, Telefonica I + D; | | Antonio Carlos Aldeguer, Superintendente, TELEFONICA | | | | Understanding & Transforming Your IT Application Portfolio | | George Berelson, Director, Business Consulting, Virtusa Corporation | | Alan Mott, Director of Systems Planning & Enterprise Architecture, Verizon Communications | | | | Transforming Agile Delivery through Real Time Collaboration | Sanjeev Kumar, Principal, Head of Business process solutions, Infosys Technologies Ltd.;
Dr. Abimbola Oshisanwo, Director Adastral Park Agile Development Centre, BT Group plc. | | | | Using web 2.0 social network APIs in OSS applications | | Stefan Bente, Software Architect, Tata Consultancy Services | | Gunnar Hegle, Electronics & Software Engineer NetCom, Norway | | | | Utilising the TM Forum Process Framework to Applications Framework (eTOM/TAM) mapping to effectively use these TAM Frameworks in the real world | | Piyush Sarwal, OSS Lead, IBM Corporation; | | Kevin Scaggs, Principal Architect, AT&T Inc.; | | Yishai Brown, Director, Amdocs Management Limited; | | Andrew Chalmers, Senior Program Manager, TM Forum | | | | Management Forum’s Catalyst Projects – A Key Instrument for Services Transformation | | Nisar Yakoob, Technical Manager, Alcatel-Lucent | | Back to Top
| Large Scale Infrastructure Management (eTOM/ITIL) | | Mission Critical! — Managing Network & IT Communications When Lives are at Risk | | Bob Titus, VP Global Converged Solutions, NetCracker Technology | | | | Panel Session: ITIL & eTOM - Working Together | | Mike Kelly, Senior Technical Manager, TM Forum; | | Philip Williams, Chief Technology Office, BT Group plc | | Michael Mom, Senior Emerging Tech Specialist - OSS Standards, Telstra Corporation; | | Andrea Stefanelli, Senior Consultant, Hewlett-Packard | | John Long, Process Architect - IBM Tivoli Unified Process, IBM Corporation | | | | eTOM, ITIL and ISO/IEC20000 harmonisation | | Johann Diaz, Director - Telecoms Division, TuringSM | | Matthew Burrows, Head of Consulting, Telecoms Division, TuringSMI | | | | eTOM – ITIL Convergence: a safe journey to Business Process Transformation | | Andrea Stefanelli, Senior Consultant, Hewlett-Packard | | Back to Top
| Business Transformation Strategies II | | Transforming the Way: Service Provider Panel | | Johanne Mayer, Director Communication OSS/BSS, Alcatel-Lucent | | Sergio Coretti, Corporate Architect Manager, Telecom Argentina S.A. | | | | Monetizing the Millennials | | David Croslin, Chief Technologist, CME, Americas, Hewlett-Packard | | | | Service Provider Imperatives for Achieving Strategic Differentiation | | Craig Farrell, CTO, Global Telecom Industry, IBM Corporation | | Back to Top
| SOA | | Leveraging SOA and Aligning IT to deliver the Ultimate Customer Experience | | Tim Hallowell, VP OSS Architecture, Global Crossing | | | | Leveraging the NGOSS Frameworks for a Systematic SOA Analysis & Design Approach | | Iwan Gramatikoff, Director, Edelweiss Service Consulting Jochen Hagen, EVP IP Business Transformation, Deutsche Telekom AG; | | Serge Garcia, Director, Edelweiss Service Consulting SàRL | | | | Prosspero and SOA | | Carsten Hess, Program Manager OSS Middleware, Vodafone Group; | | Marian Kuffner, Senior Software Architect, Sun Microsystems; | | Gerd Hoeckelmann, Head of Research and Development, Ascom Deutschland GmbH, Systems & Solutions | | | | Leveraging NGOSS-Compliant SOA Platform to Deliver Value-Added Services | | Kumar Rajan, Executive Director, Verizon Communications | | | | Applying NGOSS and SOA Case Study: Improving the Customer Experience at Frontier Communications | | Steven Ward, Sr. VP and CIO, Citizens Telecom Services Company L.L.C.; | | Michael Aubin, VP Field Operations, Progress Software | | Back to Top
| SDF | | SDF Panel: Realizing service Marketplaces through SDF, Syndication and B2B Agreements | | Lucia Gradinariu, Advisor Industry Programs, CA | | Sagrario Aleman Perez, Technology Expert, Telefonica I + D; | | Rich Erickson, Lead Member of Technical Staff, AT&T Labs; | | Angelo Morelli, Executive Partner – Network Service Line, Accenture; | | Grant Lenahan, Vice President & Strategist, Telcordia Technologies; | | Michel Burger, Principal Architect BPO, Microsoft Corporation | | | | Creating the Telco Service Factory | | Gary Bruce, Principle Researcher, BT Group plc.; | | Simon Osborne, VP, Development, Axiom Systems Limited | | | | The Strategy for Converged Services Management Based on SDP/IMS | | Jaejin Lee, Executive Director, Korea Telecom | | | | Unlocking SDP Potential through Dynamic Product/Service Management | | Ernest Margitta, Director, Product Marketing, Tribold | | Eric Troup, Platform Strategy Advisor, Microsoft Corporation | | | | Service Delivery Frameworks for Rapid OSS Deployment | | Douglas Tait, Director, Oracle Corporation | | Back to Top
| NGOSS Transformation Case Studies | | Service Inventory as a Key Enabler of Effective Service Delivery at T-Mobile International | | Jakub Zaluski-Kapusta, OSS Product Manager, Comarch S.A. | | | | Telstra Case Study - Product: The Heart of Transformation | | Ernest Margitta, Director, Product Marketing, Tribold | | | | Look Ma --- No Hands! - A Telus Network Automation Case Study | | Brian Lakey, Director, OSS Architecure & Strategy, TELUS | | Rahul Sachdev, Vice President of Marketing & Business Development, Intelliden, Inc. | | | | Seeing is Believing- Real Time Video Transport in a Packet World | | Donald Stalter, President & COO, Dimetis GmbH | | Kenneth Roberts, Managing Consultant, Detecon International; | | Christian Kuhr, Business Analyst, Deutsche Telekom AG | | Back to Top
| Business Models | | Turning OTT Services into Revenue Earners via the Collaborative Garden | | Barbara Lancaster, CEO, LTC International Inc | | | | The convergence of Telecommunications and Internet businesses: Towards New Generation Services Marketplaces | | Sagrario Aleman Perez, Technology Expert, Telefonica I + D; | | Juanjo Rodriguez, Innovation Project Manager, TELEFONICA; | | Oscar Olague, IOT SW Telco Architect, IBM Corporation | | | | Partner On-boarding in Next Generation Networks | | Tim Culver, Director Major Account Programs, Sterling Commerce; | | | | Evolving the Mobile OSS | | Jan Insulander, Director Business Strategy and Marketing, Ericsson | | Per-Erik Gustafsson, Senior Product Manager, Ericsson | | | | Analyze This: “Everyone is a Service Provider” | | Anne-Marie Bosneag, Researcher, Ericsson | | David Cleary, Master Engineer, Ericsson | | Back to Top
| Business Process Frameworks | | Leveraging eTOM Standards to Drive Business Transformation | | Robert Bratulic, Global Subject Matter Expert (SME), Telecom, IBM Corporation | | | | eTOM as a Reference for BPM Practice | | Gabriela Groschopp, Specialist - BPM Office, Telecom Argentina, S.A.; | | Fabiana Chequim, Senior Analyst - BPM Office, Telecom Argentina, S.A. | | | | Microsoft's Online Services Transformation | | Richard Sewell, Group Manager - Online Operations, Microsoft Corporation; | | Yair Alan Griver, Principle Group Program manager - Online Commerce Platform, Microsoft Corporation | | Back to Top
| Mobile & Wireless | | The Wireless Home: Opportunities and Challenges | | Bob Titus, VP Global Converged Solutions, NetCracker Technology | | | | Turning opportunity to Cash – a Cost-effective WiMAX Solution | | Tom Lybarger, Senior Director, Aricent | | | | Evolving the Mobile OSS | | Jan Insulander, Director Business Strategy and Marketing, Ericsson | | Per-Erik Gustafsson, Senior Product Manager, Ericsson | | |