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Insights Webinar

March 8, 2012

Date: Thursday, March 08, 2012
Shaping OSS/BSS Architectures to Deliver Superior CRM for the Telecoms Industry

Speakers:
  • Dr. Ralf Guckert, BSS Head of Product Management, Ericsson
  • Mike Ehrenberg, Technical Fellow, Business Solutions Division, Microsoft

Join us as we discuss the CRM requirements that will be necessary to differentiate in increasingly competitive markets, customer support for new mobile broadband services and the IT transformation challenge.

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