List of Members - Member List

Collaboration

TM Forum's Collaboration Program is a "Virtual Research and Development Consortium" made up of TM Forum members for a growing array of industries, including communications - telco, wireless, cable and Internet; cloud; defense; content; and information services.

Digital Services Initiative - See what it's all about

CSG International

http://www.csgi.com

CSG International (NASDAQ: CSGS) is a market-leading business support solutions and services company serving the majority of the top 100 global communications service providers, including leaders in fixed, mobile and next-generation networks such as AT&T, Comcast, DISH Network, France Telecom, MasterCard, Orange, T-Mobile, Telefonica, Time Warner Cable, Vodafone, Vivo and Verizon.

With over 25 years of experience and expertise in voice, video, data and content services, CSG International offers a broad portfolio of licensed and Software-as-a-Service (SaaS)-based products and solutions that help clients compete more effectively, improve business operations and deliver a more impactful customer experience across a variety of touch points.

CSG International’s global headquarters is based in Englewood, Colo. USA. CSG has more than 3,500 employees in 24 countries and more than 36 cities, including Atlanta, Bangalore, Boston, Brisbane, Cape Town, Chicago, Dallas, Edmonton, Galway, Kuala Lumpur, London, Omaha, San Antonio, Sao Paulo and Toronto.

• #1 in wholesale billing and mediation worldwide
• Ranked #1 in North American cable billing market
• 500+ clients in 24 countries
• 100+ Tier 1 clients
• Solutions support more than 50 million broadband subscribers in North America
• Solutions are used by more than 40,000 of our clients’ customer service reps daily
• CSG sends more than 300 million interactive messages on behalf of our clients annually
• CSG handles more than 167 million transactions/day (more than 4 billion/month) for USA clients
• CSG’s solutions touch more than half of all U.S. households
• Award-winning Singleview Billing, Total Service Mediation, & Intercarrier Settlements

Type: Corporate Member

Principal Contact: Ken Kennedy

Date Joined: October 3 2002

Who to Contact: Dwayne Ruffin - Email

Telephone: +1 303 804 4006

Frameworx Conformant Products, Solutions or Implementations

Products in TM Forum’s Products & Services Directory

Market/Sales CSG Offer Management CSG Order Management Quaero	Product Management CSG ACP CSG Offer Management Product Configurator
Customer Management ACSR CSG ACP CSG Integrated Charging & Policy (ICP) CSG Interactivate CSG Singleview Customer Communication Center (CCC) Precision eCare	Service Management CSG ACP CSG ACPV CSG Singleview Precision eCare
Resource Management CSG ACP CSG ACPV CSG Direct Sales Express (DSX) CSG Integrated Charging & Policy (ICP) CSG Interactivate CSG Intermediate CSG Roaming CSG Workforce Express (WFX)	Supplier/Partner Manager CSG Interconnect CSG Optimized Routing CSG Roaming

Staff Certification:

Career Certified Professionals (2)

Jim Copeland: Business Development Manager
Kate Myatt: Business Development Manager

Knowledge Certified Professionals (20)

Aditya Dholi: Business Process Framework (eTOM) Foundation Level, Information Framework (SID) Foundation Level
Bairbre Reen: Business Process Framework (eTOM) Foundation Level, Information Framework (SID) Foundation Level
Carter McHugh: Information Framework (SID) Foundation Level, Frameworx Foundation Level
Damien Hogan: Business Process Framework (eTOM) Foundation Level, Information Framework (SID) Foundation Level
Giorgio Pagano: Business Process Framework (eTOM) Foundation Level, Information Framework (SID) Foundation Level
Jack Der: Business Process Framework (eTOM) Foundation Level, Information Framework (SID) Foundation Level
James Nash: Business Process Framework (eTOM) Foundation Level, Information Framework (SID) Foundation Level
Jason Johs: Frameworx Foundation Level , Information Framework (SID) Foundation Level
Jawahar Sabapathy: Business Process Framework (eTOM) Foundation Level, Information Framework (SID) Foundation Level
John Fendley: Business Process Framework (eTOM) Foundation Level, Frameworx Foundation Level
Mary Tobin: Frameworx Foundation Level , Business Process Framework (eTOM) Foundation Level
Michael Jacob: Business Process Framework (eTOM) Foundation Level
Remek Trzaska: Business Process Framework (eTOM) Foundation Level, Information Framework (SID) Foundation Level
Rob Kay: Business Process Framework (eTOM) Foundation Level, Information Framework (SID) Foundation Level
Sanghamitra Saha: Frameworx Foundation Level , Business Process Framework (eTOM) Foundation Level
Scott Prugh: Information Framework (SID) Foundation Level
Siddharth Pandit: Frameworx Foundation Level , Business Process Framework (eTOM) Foundation Level
Srinivasan Krishna: Information Framework (SID) Foundation Level, Business Process Framework (eTOM) Foundation Level
Tomás O'Flaherty: Business Process Framework (eTOM) Foundation Level, Information Framework (SID) Foundation Level
Tracey Honey: Business Process Framework (eTOM) Foundation Level, Information Framework (SID) Foundation Level

Community Participation:	Contributions:
Number of Active Community Participants: (4) Postings in the past 90 days (1) Number of Contributions (0) Contributions in the past 90 days (0)

Collaboration

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CSG International

Frameworx Conformant Products, Solutions or Implementations

Products in TM Forum’s Products & Services Directory

Staff Certification:

Community Participation:

Contributions:


Collaboration TM Forum's Collaboration Program is a "Virtual Research and Development Consortium" made up of TM Forum members for a growing array of industries, including communications - telco, wireless, cable and Internet; cloud; defense; content; and information services. Digital Services Initiative - See what it's all about Collaboration Program What is Collaboration? Collaboration Program How can I participate? What can I participate in? How does Collaboration work? What are the benefits of participation? Catalyst Program Document Library Collaboration Community Collaboration Topics Transformation Business Analytics and Benchmarking Business Process Management Developing Service-Oriented Architecture Solutions Frameworx Core Core Frameworx Extensions Standardized Interfaces Big Data – IPDR Cable Cloud Catalyst Demonstrations Defense eHealth Enabling & Managing Services Market Groups Resource Management Revenue Management & Customer Experience Security Smart Grid Universities Collaboration A-Z Application Framework (TAM) Asset Management Community Benchmarking Participant Community Benchmarking Public Community Big Data – IPDR BtoB Business Process Framework Extensions Business Enablement Business Metrics & Scorecard and Frameworx Metrics Business Process Framework (eTOM) Cable - eTOM for Cable Cable - OSS/BSS Architecture for Cable Cable Business Intelligence Cable Initiative Catalog Management Catalyst Program Charging and Billing Cloud and New Services Initiative Cloud Billing Cloud Business Models and Services Initiative Cloud/Frameworx QSP Cloud Security & Risk Cloud Service Definitions Cloud SLA Management Concept to Market Customer Experience Data Analytics Data Migration Defense Initiative Developer Network Enterprise Cloud Leadership Council (ECLC) Enterprise Risk Management Enterprise Security Management (eSec) Fault Management Harmonization Federated Service Level Management Frameworx Frameworx Architecture Steering Team (FAST) Fraud Management Information Framework (SID) Integration Program Integration Program/Interfaces Intelligent Device Management Inventory Management IPDR Next Gen IPsphere Lean Six Sigma MTOSI MTOSI GPON Activaction New Business Models Next Generation Wireless Wireline Ordering and Activation OSS/J Policy Based Management Resource Alarm Management Resource and Service Assurance -- Fault Management Resource and Service Assurance -- Performance Management Resource and Service Assurance -- Resource Management Resource and Service Management Revenue Assurance Revenue Management Initiative Security Management Service Level Agreement Management Service Management --IP Management Service Provider Cloud Requirements Service Provider Leadership Council (SPLC) SES (Software Enabled Services) Shared Interface Infrastructure Smart Grid Spectrum Management Wholesale Cost Management Workforce Management


Core Frameworks Business Process Framework (eTOM) Information Framework (SID) Application Framework (TAM) Integration Framework Architecture & Governance Standardized Interfaces Business Metrics Best Practices Business Process Optimization Cloud & Infrastructure Management Customer Experience Management Security and Privacy Data Analytics Innovation Product Lifecycle Management Partner Development Revenue Management Cable Defense Frameworx Support Benchmarking & Automation Conformance Certification Procurement Support TOOLS 3D Model Clickable HTML Model Frameworx Metrics Repository About Frameworx Latest Release Download Center Get Help


Conferences & Webinars View: Conferences & Events Summits Action Week Excellence Awards Webinars About TM Forum Events Past Events Speaker Resources Sponsorship Opportunities TM FORUM CONFERENCES Management World 2013 Nice, France May 13 - 16, 2013 TM Forum Americas 2013 San Jose, CA October 28-31, 2013 ACTION WEEK TM Forum Action Week 2013 June 24-28, 2013 SUMMITS TM Forum's Africa Summit 2013 August 6-7, 2013


Training & Certification View: About TM Forum Training On-Site Training Online Training Upcoming Courses Course Information Certification TM Forum Trainers Making Training Count FAQs TM Forum Training Topics: Frameworx Revenue Assurance Customer Experience Cloud Training ONLINE TRAINING Frameworx Overview Online Our popular introductory Frameworx course has been redesigned and is now available when you are in English and in Spanish. We now offer a number of Cloud Online training courses, exams and a learning game! LEARN MORE ON-SITE TRAINING Bringing official TM Forum training courses led by industry experts to your office LEARN MORE


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Research & Publications Latest Releases View: Perspectives 2013 Case Study Handbook 2013 Insights Research Reports Annual Titles Quick Insights Regional Insights Introductory Guides Newsletters Bookstore Case Studies White Papers Media Kit Browse all Publications Digital Services Initiative - See what it's all about Perspectives 2013 February 2013 Insights Research: Multi-cloud migration: How operators can still seize the day April 2013 Quick Insights: Managing Privacy April 2013


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About TM Forum About TM Forum History News Room Board of Directors Management Team Careers with TM Forum Industry Jobs Board Contact Us 中国的 Collaboration Collaboration Program How can I participate? What can I participate in? How does Collaboration Work? What are the benefits of participation? Project list Catalyst Program Publications Perspectives 2012 Business Benchmarking Business Intelligence Quarterly Insights Research Reports Quick Insights Regional Insights Newsletters Case Studies White Papers Bookstore Media Kits Conferences & Events Conferences Management World Summits Action Week Excellence Awards Webcasts Sponsorship Opportunities Supported Events Membership Membership How to Join Membership Benefits Membership Fees Member List Marketing Solutions Center Contact Us Standards Frameworx Overview Business Process Framework (eTOM) Information Framework (SID) Application Framework (TAM) Integration Framework Business Metrics Frameworx Implementation Procurement Revenue Assurance SLA Management SW Enabled Services Management IPsphere Training About Training Upcoming Training Courses On-Site Training Online Training TM Forum Certification Executive Workshops Course Details Copyright © 1988-2013, TeleManagement Forum. All Rights Reserved Contact Us Careers with TM Forum News Room Privacy Policy Terms of Use Sitemap