TM Forum's Collaboration Program is a "Virtual Research and Development Consortium"
made up of TM Forum members for a growing array of industries, including communications
- telco, wireless, cable and Internet; cloud; defense; content; and information
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Insights Research: Customer experience - Enterprise customers
How-to Guide: Becoming a customer-centric business October 2014
Quick Insights: Agile Fulfillment October 2014
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TM Forum is a global trade association trusted by the world’s largest enterprises, service providers and suppliers to help them continuously transform to succeed in the digital economy. We help our members reduce costs and risks, improve business agility and grow their business through a wealth of knowledge, tools, standards, training and practice advice.
We bring together more than 85,000 professionals from 900+ member companies to share experiences, collaborate and rapidly solve critical business challenges including IT transformation, business process optimization, big data analytics, cloud management, customer experience management and cyber security. Our three strategic programs—Agile Business & IT, Customer Engagement and Open Digital —enable us to provide a platform for overcoming the barriers to an open digital world.
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The Forum provides member benefits that Inform, Innovate, Accelerate and Optimize members’ business decisions and operations. By providing a neutral and open platform for collaboration between service providers, enterprises and their suppliers, the Forum helps its members overcome the barriers to an open digital economy.
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