TM Forum's Collaboration Program is a "Virtual Research and Development Consortium"
made up of TM Forum members for a growing array of industries, including communications
- telco, wireless, cable and Internet; cloud; defense; content; and information
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Insights Research: Customer experience - Enterprise customers
How-to Guide: Becoming a customer-centric business October 2014
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As the SDF is a natural extension to the development of NGN, it is expected that some elements of the SDF will be added into TM Forum’s present training course on NGN and NGN Management