The telecommunications and networking market suffered badly in 2002. Some sectors will bounce back in 2004, but others will not recover before 2005.

The prevailing market conditions have created both revenue and cost challenges for operators. To get control over expenditures and revenue is the first step.

Enterprise architecture and governance models are the key issues that have to be solved by the management.

This document describes the Capgemini Point of View for a Telco Enterprise Architecture.

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