Today’s competitive landscape is driving cable operators toward increasingly complex product offerings as well as raising customer expectations for service level excellence. Cable operators are being challenged to develop and launch these new services faster to better monetize their assets while at the same time reducing costs, improving operational efficiencies and increasing customer satisfaction. Frameworx provides a blueprint, a set of proven practices and an ecosystem that can help the cable industry meet these challenges.
See also Multi-Party Monetization of Digital Services
See also Rapidly Launch and Fulfill New Services Catalyst
Products such as ‘TV Everywhere’ involve interactions with multiple partners and require new and complex business processes to manage real-time service delivery as well as facilitate billing and settlement.
Frameworx for Cable demonstrates how to deliver new services such as TV Everywhere with increased speed to market, improved operational effectiveness and multi-partner monetization capabilities by employing a Business Process Framework Quick Start guide tuned for the cable industry.
TM Forum Standards in Use or Development
- Business Process Framework (eTOM)
- Information Framework (SID)
- Application Framework (TAM)
- IPDR/Cable Labs Online Content Access (OCLA)
- Policy Information Exchange (PIE)
- Leverage NEW Cable Quick Start Guide
Define your business processes to accelerate the development and launch of complex new cable services such as TV Everywhere.
- Rapidly Launch & Fulfill New Services
See how TV Everywhere services can rapidly deliver business value with industrial strength, standard-based solutions
- Assure and Monetize Content
Combines QoS enablement, service assurance and settlement, driving business monetization in complex, multi-partner value chains
This Catalyst will provide a ‘Quick Start’ Pack that will show the business processes necessary to deliver ‘TV Everywhere’ using the Frameworx business process model (eTOM). Common Cable concepts have been mapped to Frameworx so that those from a Cable background can quickly get to grips with the Quick Start pack.
Two demonstration systems will showcase this ‘Cable Quick Start Pack’ at work.
First, vendors will demonstrate how a “TV Everywhere” service can be rapidly designed, delivered and fulfilled on top of the subscriber’s existing digital services. The main objective of this demonstration is to validate that Frameworx Certified, pre-integrated and productized BSS/OSS solution stack can deliver new cable services efficiently, and at the same time de-risk OSS/BSS transformation by sharing the investment with and leveraging the experience of other industry segments, in particular mobile and wireline telecom operators, cloud services providers and convergent services providers. Therefore, the core of the demonstration system is Oracle’s Rapid Offer Design and Order Delivery, the first solution that has received TM Forum’s Frameworx Conformance Solution Certification.
Second, building on the work presented in Dublin, the Catalyst will also show how content can be monetized for all those involved in the value chain, from creators and aggregators to MSOs. This will address the complexities of AAA, multi-sided billing, Service Delivery at requested Qos, QoS validation and settlement via IPDR “E” interface. The IPDR standard has been mapped to the Frameworx common Data Model (SID). This allows the IPDR, common in MSO environments, to be manipulated by other Frameworx processes and applications so that Cable Operators can benefit from other CSPs using Frameworx. Other Catalyst Demos Downloads