TM Forum

TM Forum Standards

To run your business with maximum agility and to deliver growth, you need to automate your core business operations with commercial off-the-shelf systems. TM Forum's Frameworx suite of standards and support services provide the blueprint for effective business operations, enabling you to take a service-oriented approach to your business.

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Industry Applauds TM Forum Excellence Award Winners at Management World 2012

Press Releases

May 22, 2012

TM Forum announced today that China Mobile Communications Corp., Huawei Technologies Co. Ltd., Reliance Communications Ltd., and Oracle Corp. secured this year’s four Excellence Awards at TM Forum's flagship Management World 2012 conference and expo in Dublin, Ireland. Honored at an exclusive Gala dinner on Monday evening, May 21st at the historic Royal Hospital Kilmainham in Dublin, the four winners represent the leading and most innovative companies in the industry.

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Press Releases

New Book by Keith Willetts Gives No-Holds-Barred Look at Impact of Digital Economy

Press Releases

May 22, 2012

In a revealing new book “Unzipping the Digital World,” launched today at TM Forum’s flagship conference and Expo, Management World 2012, TM Forum’s Founder and Chairman,...

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Press Releases

TM Forum Commits to Enabling Vibrant Future for Service Providers

Press Releases

May 22, 2012

During today’s opening keynotes at TM Forum’s flagship conference, Management World 2012, TM Forum’s chairman Keith Willetts told a packed audience that the digital...

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Press Releases

Solutions for Enabling Connected World Come to Life at TM Forum’s Management World 2012

Press Releases

As service providers look to adapt their business operations to take advantage of today’s rapidly changing digital services ecosystem, TM Forum announced that its...

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Apr 30, 2012

TM Forum Training

OTT Times Two

Blog, John Reilly

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May 18, 2012

Packet Data Signature Database

Introduction ...

Blog, Bill Semper

The TM Forum is aware of the challenges being faced by network operators in the area of traffic management. Demands on network bandwidth are increasing due to the...

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May 15, 2012

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What is Collaboration?

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TM Forum Standards

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Industry Applauds TM Forum Excellence Award Winners at Management World 2012

New Book by Keith Willetts Gives No-Holds-Barred Look at Impact of Digital Economy

TM Forum Commits to Enabling Vibrant Future for Service Providers

Solutions for Enabling Connected World Come to Life at TM Forum’s Management World 2012

OTT Times Two

Introduction ...


What is Collaboration? TM Forum's Collaboration Program is a "Virtual Research and Development Consortium" made up of TM Forum members for a growing array of industries, including communications - telco, wireless, cable and Internet; cloud; defense; content; and information services. Collaboration Program What is Collaboration? Collaboration Program How can I participate? What can I participate in? How does Collaboration work? What are the benefits of participation? Catalyst Program Document Library Collaboration Community Collaboration Topics Transformation Business Analytics and Benchmarking Business Process Management Developing Service-Oriented Architecture Solutions Frameworx Core Core Frameworx Extensions Standardized Interfaces Cable Cloud Catalyst Demonstrations Defense Enabling & Managing Services Market Groups Resource Management Revenue Management & Customer Experience Security Universities Collaboration A-Z Application Framework (TAM) Asset Management Community Benchmarking Participant Community Benchmarking Public Community BtoB Business Process Framework Extensions Business Enablement Business Metrics and Scaffold Business Process Framework (eTOM) Cable - eTOM for Cable Cable - OSS/BSS Architecture for Cable Cable Business Intelligence Cable Initiative Catalog Management Catalyst Program Charging and Billing Cloud and New Services Initiative Cloud Billing Cloud Business Models and Services Initiative Cloud/Frameworx QSP Cloud Security & Risk Cloud Service Definitions Cloud SLA Management Concept to Market Customer Experience Data Analytics Data Migration Defense Initiative Developer Network Energy Smart Grid Enterprise Cloud Leadership Council (ECLC) Enterprise Risk Management Enterprise Security Management (eSec) Fault Management Harmonization Federated Service Level Management Frameworx Frameworx Architecture Steering Team (FAST) Fraud Management Information Framework (SID) Integration Program Integration Program/Interfaces Intelligent Device Management Inventory Management IPDR Next Gen IPsphere Lean Six Sigma MTOSI MTOSI GPON Activaction New Business Models Next Generation Wireless Wireline Ordering and Activation OSS/J Policy Based Management Resource Alarm Management Resource and Service Assurance -- Fault Management Resource and Service Assurance -- Performance Management Resource and Service Assurance -- Resource Management Resource and Service Management Revenue Assurance Revenue Management Initiative Security Management Service Level Agreement Management Service Management --IP Management Service Provider Cloud Requirements Service Provider Leadership Council (SPLC) SES (Software Enabled Services) Shared Interface Infrastructure Spectrum Management Wholesale Cost Management Workforce Management


TM Forum Standards To run your business with maximum agility and to deliver growth, you need to automate your core business operations with commercial off-the-shelf systems. TM Forum's Frameworx suite of standards and support services provide the blueprint for effective business operations, enabling you to take a service-oriented approach to your business. What is the value of standards? How can I participate in standards development? Frameworx Frameworx Overview Frameworx Quick Start Library Business Process Framework (eTOM) Information Framework (SID) Application Framework (TAM) Integration Framework Business Metrics Frameworx Implementation Support Frameworx Implementation Support Frameworx Conformance Certification Business Benchmarking Business Metrics Automation Certification Training & Certification Best Practices Procurement Revenue Assurance Service Level Agreement Management Software Enabled Services Management IPsphere Frameworx 12 Suite of standards that enable successful business transformation Latest Downloads Select the standard you would like to download. Application Framework (TAM) 12 Business Process Framework (eTOM) 12 Information Framework (SID) 12 Integration Framework 12 Revenue Assurance Solution Suite 3.6 Business Performance Measurement System (BPMS 5.7)


Conferences & Webinars View: Conferences Summits Action Week Excellence Awards Webcasts About TM Forum Events Past Events Speaker Resources Sponsorship Opportunities TM FORUM CONFERENCES Management World 2012 Dublin, Ireland May 21 - 24, 2012 Management World Americas 2012 Orlando, Florida December 4 - 6, 2012 SUMMITS TM Forum's Africa Summit Johannesburg, South Africa September 18 - 19, 2012 TM Forum's Customer Experience Management Summit Kuala Lumpur, Malaysia November 27 - 28, 2012 ACTION WEEK Baltimore, Maryland July 16 - 20, 2012


Training & Certification View: About TM Forum Training On-Site Training Online Training Upcoming Courses Course Information Certification TM Forum Trainers Making Training Count FAQs TM Forum Training Topics: Frameworx Revenue Assurance Customer Experience Cloud Training ONLINE TRAINING Frameworx Overview Online Our popular introductory Frameworx course has been redesigned and is now available when you are in English and in Spanish. We now offer a number of Cloud Online training courses, exams and a learning game! LEARN MORE ON-SITE TRAINING Bringing official TM Forum training courses led by industry experts to your office LEARN MORE


CERTIFICATION You can start your career certification in just a week. MORE DETAILS SUPPORT YOUR CASE TO ATTEND TRAINING Download this simple document to show your manager how your company will benefit when you attend TM Forum Training.


Research & Publications Latest Releases View: Perspectives 2012 Business Benchmarking Business Intelligence Quarterly Insights Research Reports Quick Insights Regional Insights Newsletters Case Studies White Papers Bookstore Think Tank Media Kits Browse all Publications Unzipping the Digital World May 2012 Business Intelligence Quarterly: Navigating the operational costs and challenges maze May 2012 Insights Research: Managed Services for OSS/BSS May 2012


About TM Forum About TM Forum Introduction to TM Forum Background Board of Directors Management Team Careers with TM Forum Industry Jobs Board Contact Us 中国的 Collaboration Collaboration Program How can I participate? What can I participate in? How does Collaboration Work? What are the benefits of participation? Project list Catalyst Program Publications Perspectives 2011 Business Benchmarking Business Intelligence Quarterly Insights Research Reports Quick Insights Newsletters Case Studies White Papers Bookstore Media Kits Conferences Management World 2012 TM Forum's Middle East Summit TM Forum's Latin America Summit Spotlights Training Webcasts Supported Events Membership Membership Membership Benefits How to Join Member List Marketing Solutions Center Contact Us Standards Frameworx Overview Business Process Framework (eTOM) Information Framework (SID) Application Framework (TAM) Integration Framework Business Metrics Frameworx Implementation Support Revenue Assurance SLA Management Software Enabled Services Management IPsphere Training About Training Upcoming Training Courses On-Site Training TM Forum Certification Executive Workshops Course Details Copyright © 1988-2012, TeleManagement Forum. All Rights Reserved Contact Us Careers with TM Forum News Room Privacy Policy Terms of Use Sitemap