Past Articles

Simplified complexity

Device management is a critical aspect of the changing communications market, as intelligence migrates out from the network and into the end devices
By Annie Turner

A challenge for cable, a challenge for the communications world

By Alex Leslie

Do those of us in billing know where we’re heading, and have we thought about why?

Doug Zone, CTO, Metratech

More Than a Good Name Needed for a Successful MVNO

By Tony Wilson, Chief Operating Officer, Martin Dawes Systems

Driving Loyalty through Better Information is Key to Billing Excellence

January 2008

Putting the spotlight on BSS trends in North America
By Ed Finegold, Head of Publications, TM Forum

The Billing Challenges of Music-Based Mobile Services

January 2008

Find out the potential challenges facing this value-added service
By Chris Yeadon, LHS

Industry Perspective from Alex Leslie - Beyond Billing

January 2008

GBA brings BSS leadership to TM Forum
By Alex Leslie, Director of BSS, TM Forum

GBA Map and eTOM Integration: Bringing a Strong BSS Presence to TM Forum

December 2007

First results to be seen at Management World 2008 in Nice

OSS / BSS Integrated Business Intelligence

December 2007

Telco data has to go the next level to be truly customer-centric
By Martin Morgan, Teradata Corp

Industry Perspective from Alex Leslie

December 2007

Holding a Mirror up to Telecom

Business Benchmarking Summit Review: A Very Different Affair

By Alex Leslie, Director of BSS, TM Forum

The 1st Business Benchmarking Summit took place on November 27th in London, United Kingdom