Virtual Press Kit


 Biographies
Biographies of TM Forum Executive Staff
Biographies of key TM Forum Staff
 General Information
General Information on the TM Forum
TM Forum Media Contacts & Press Room Information
Media Contacts, United States and Europe, OSS Resources, Press Room Information
TM Forum Forum Background and History
Information on the TM Forum, background and history
 TMW News
Press Releases related to TeleManagement World
NGOSS Distilled by John Reilly & Martin Creaner
Read this comprehensive step-by-step explanation of the NGOSS components, a book written by John Reilly, co-chair of the TeleManagment Forum's Shared Information and Data Model project, and Martin Creaner, TeleManagement Forum Chief Technical Officer.
RISING TIDE (November 14, 2005 - Primedia Business Magazines)
By Tim McElligott
Can a rising tide really raise all boats? Satyam Chairman B. Ramalinga Raju addressed the crowd at TeleManagement World last week and said, yes, it could ­ and should.
TM Forum Recognizes Exceptional Contributors to Telecom OSS Standards Creation
The TeleManagement Forum recognized five exceptional contributors at its TeleManagement World show in Dallas on Wednesday. TM Forum CTO Martin Creaner introduced the contributors and highlighted their work with the Forum
 Case Studies
Industry uptake of the TM Forum’s NGOSS standards is overwhelming. Service providers around the world are implementing NGOSS in their back offices to streamline operations, introduce efficiencies into their processes and ultimately
serve their customers better.
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Bridging CRM Strategy and Tactics through eTOM
A tier one North American ILEC was struggling with inefficiently managed CRM system and processes, which was severely affecting its bottom-line. The inability to manage a clear CRM strategy led to “role creep” among work centers and job functions, with many centers performing the same jobs using their own processes. This led to an increase in staff headcount and thus increased OPEX.
Rising above 3G Management Challenges at Partner IL
Rising above 3G Management Challenges at Partner IL
TM Forum Case Study Handbook November 2007
TM Forum Case Study Handbook November 2007
 Testimonials
"The SID and the eTOM have helped us tremendously in structuring, guiding and leading discussions and architectural work at BGC. Through the eTOM we were able to revisit our processes and to prepare them for the online broadband telecom business with key challenges such as instant fulfillment, self-repair and all of this for brand new services such as iDTV, VoIP in a bundle and technology-agnostic based selling mode."
Bell Canada Company Testimonial - Multi-Technology Network Management in Use
Company Testimonial From Bell Canada: Multi-Technology Network Management in Use
Microsoft Communications Sector Overview Testimonial
Accelerate OSS/BSS agility by migrating to a new generation OSS based on XML and Web services
Telco Enterprise Architecture Point of View - Cap Gemini Ernst & Young
Enterprise architecture and governance models are the key issues that have to be solved by the management. This document describes the Capgemini Point of View for a Telco Enterprise Architecture
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