Improving Assurance at Multiple Levels: Complex Event Processing to Manage Customer, Service and Network Assurance

Date: Thursday, May 14, 2009
Solutions Webinar

Sponsored by:

Progress Software


Date: Thursday, May 14, 2009
Time: 10:00am Eastern Time [Convert to your local time]
Duration: 1 Hour
Speakers:
  • Dr. Giles Nelson, Senior Director of CEP Strategy, Progress Software
  • David E. Olson, Director of CEP Product Marketing, Progress Software

Chairperson: Joan Huffine, TM Forum

In these challenging times, organizations are looking for new revenue streams and ways to drive out unnecessary costs whilst delivering a superior customer experience.

Complex Event Processing (CEP) allows you to know the state, performance and quality of service in real-time and thereby react to opportunities or threats fast enough to make a difference.

Join us for this free webinar to find out how CEP can:

  • Monitor, analyze and act on events in and out of customer-facing services and network resources
  • Apply rules based on specific KPIs and business scenarios to control customer- and business-critical events
  • Provide real-time control for location-based services
  • Enhance your assurance strategies by fitting within your environment
  • Reduce revenue leakage
  • Deliver targeted, personalized services to your customers

Are you looking for new avenues for revenue and ways to drive out unnecessary costs?

Invest an hour of your time to find out how Complex Event Processing can help you outpace the competition and build a sustainable market position.