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Date:
Tuesday, May 20, 2008
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Sponsored by:
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Speakers:
- Rene Sotola, Vice President, CGI
- Bruce Bindel, Executive Consultant, CGI
In the quest for maximum customer retention, CSPs are already facing the need to support an avalanche of new "heterogeneous" products and services ranging from voice, data, entertainment, content, and location-based services, packaged in bundles and provisioned both by the CSPs and their partners. The lack of a single unified approach increases this complexity, as some CSPs are migrating to IMS while others are content with supporting SIP or peer-to-peer IP offerings. Consequently, providers will face a new challenge: supporting order orchestration in a "hybrid" BSS/OSS with a significant increase in the complexity of ordering, potentially increasing order fall-out and costs. Successful order management and provisioning is a key to the introduction of new products and services and increased competitiveness. This podcasts examines the ramifications of the next generation hybrid BSS/OSS on order orchestration and possible ways to address them.
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Also Available:
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About the Speakers
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Rene Sotola, Vice-President, Global Telecommunications Sector, CGI
Rene Sotola provides strategic direction for the next generation offering development of CGI's Communications practice. A noted expert within the industry, he is a regular speaker at numerous US and international events and contributor to various publications and analyst briefings. His experience includes senior management and technical roles in Europe and the US, serving as CTO and Division Manager at various times. He is a Chartered Engineer in IEEE, a Chartered Member of the British Computer society and holds two M.S. degrees.
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Bruce Bindel, Executive Consultant, CGI
Bruce Bindel is an Executive Consultant with 15 years experience within CGI's Communications practice. He has worked in both Europe and North America as an Architect and Manager for solution development, integration and deployment, and is currently working on the strategy and design for CGI's next generation communications offerings. |
About the Sponsor
CGI is a leading IT and business process services provider with approximately 26,500 professionals operating in 100+ offices worldwide. In the communications industry, CGI provides full-service offerings and industry-specific solutions to help companies successfully become next-generation service providers. Founded in 1976, CGI's ability to help providers deliver new revenue streams while improving productivity and customer service has led to a partnership with 7 of the 10 largest global telecom carriers. For more information, visit www.cgi.com.
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