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Most large communication service providers (CSPs) have grown complex OSS environments through historical accumulation, mergers and acquisitions and custom development. These OSS environments are now being put under severe pressure to cope with the explosion of network and IT resources on the infrastructure perspective, and the exponential growth of products and service bundles from the commercial perspective. Data, business rules and order management are fragmented and duplicated, hindering efficient and rapid rollout of converged bundles of services and exceptional customer service. The solutions are very labour intensive and error-prone, while providing little to no order lifecycle and status visibility, exception and order fallout handling, and order change management.
Oracle Communications provides the only fully convergent, modular and standards aligned service fulfilment solution that cost effectively speeds service introduction and enables accurate order delivery. Oracle Communications’ Rapid Service Design and Order Delivery (RSDOD) Solution is based on COTS products that allows CSPs to transform their OSS environment -- by facilitating rapid design to launch new or modify existing services, while ensuring “right first time, every time” delivery of orders for any type of services across any heterogeneous network landscape. RSDOD provides CSPs with the following key business benefits:
RSDOD is a comprehensive solution consisting of Oracle Communications Order and Service Management (OSM), Oracle Communications Unified Inventory Management (UIM), Oracle Communications ASAP, Oracle Communications IP Service Activator (IPSA) and Oracle Communications Design Studio. Complementary products from the Oracle OSS portfolio include Oracle Communications MetaSolv Solution (MSS). Optional complementary products include the Information Framework (SID) certified Oracle Communications Data Model (OCDM).
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Rapid Service Design & Order Delivery (RSDOD): Solution Components