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Podcasts

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Sponsored by Guiding Customers in a Seamless Information Framework (SID) Implementation
Recorded:  Monday, February 20, 2012 09:00 EST
Listen to this podcast and learn how communications service providers can select software solutions that best support their requirements and ensure the software selected is interoperable across all of their B/OSS applications.
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Sponsored by Complex applications of cloud computing in relation to BSS
Recorded:  Thursday, May 12, 2011 11:00 EST
In response to a popular webinar conducted in April 2011 with Convergys and the TM Forum, this podcast addresses questions from the webinar around the complex and demanding application of cloud in relation to business support systems (BSS).
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Sponsored by Reduce Customer Churn and Improve Customer Satisfaction and Retention
Recorded:  Thursday, April 21, 2011 10:00 EST
This podcast will help CSPs learn how to leverage their existing system to gain the 360 visibility into their order provisioning process to ultimately immediately resolve any issues in a repeatable consistent manner before a customer is lost reducing churn, minimizing operational costs, and increasing their revenue.
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