Speakers:
Fiona Fulton,
Director, Product Strategy, Convergys
Mohammed Sha,
Head of Global Market Strategy & Insights,Convergys
The benefits of cloud computing are getting the attention of a growing number of organizations and CIOs who see the potential for reducing the need for capital investment, making operational costs more predictable, improving the availability of services and enabling organizations to respond more flexibly to variable demand. These benefits can be realized with standard applications, however, the potential of cloud computing is far broader.
In response to a popular webinar conducted in April 2011 with Convergys and the TM Forum, this podcast addresses questions from the webinar around the complex and demanding application of cloud in relation to business support systems (BSS). Listen to this podcast to find out more about:
- The complex and demanding application of cloud in relation to business support systems (BSS)
- The challenges of scale, performance and availability
- Cloud-related deployments that support the view that a cloud-based approach is an increasingly viable option for telecom service providers that rely on sophisticated and efficient BSS/billing for cloud services and billing in cloud
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About the Speakers:
Fiona Fulton, Director, Product Strategy,Convergys
Fiona specializes in strategy and product management. She has extensive expertise in BSS and the telecom industry which developed from working with numerous network equipment providers and cellular operators. Fiona has a Masters degree in electronics from the University of Edinburgh and is a chartered engineer.
Mohammed Sha, Head of Global Market Strategy & Insights, Convergys
Mohammed is Head of Market Strategy & Insights at Convergys. He has over 9 years of experience in the consulting industry and an extensive background in the telecommunications market. Mohammed has a Masters degree in Business Administration from Lancaster University.