Keith Willetts is Chairman and CEO of the TM Forum and is also a board member and advisor to a number of other companies He is widely regarded as one of the world's leading authorities on the management of information, communications and entertainment services. His varied career working with service providers, software suppliers and consulting practices give him a very rounded view of the industry and where it is going. His achievements have been internationally recognized, being honored twice in the Communications Week "Top 25" awards for industry visionaries; awarded the British Computer Society's Gold Medal for innovation and the BT Gold Medal for innovation. He writes and speaks regularly about the industry as authored the influential book, "The Lean Communications Provider".

Aileen Smith has been working in the Communications Industry for over 12 years, and is presently the Chief Operating Officer and VP of Business Development at the TM Forum.

Prior to joining the TM Forum, she has held a number of technical and management positions within Alcatel and Motorola, where she had responsibility for a number of large-scale development and integration programs as well as driving a number of OSS industry standards.

President & Chief Technical Officer
Martin Creaner
mcreaner@tmforum.org

Martin Creaner has been working in the Telecommunications Industry for 20 years and is currently President of the TM Forum.  The TM Forum is based in New Jersey and defines the OSS/BSS standards for the global Telecommunications industry.  It has over 600 member companies in over 60 countries including all the major fixed and mobile Network Operators and all the leading equipment and software Vendors. 

Prior to joining the TM Forum Martin held a number of executive positions with Motorola, the global mobile equipment company, and British Telecom.

Martin advises the boards of a number of telecoms companies, and is the Chairman of Selatra Ltd., which is a mobile content developer and publisher.

Martin is widely published and is featured and quoted regularly in business and trade journals.  Martin is also the author of the leading OSS/BSS book “NGOSS Distilled”.

Jim Warner is Vice Chairman of the TM Forum and Heads their Content, Media and Advertising practice. In this role, he leads all Forum activities focused on the emerging market for Digital Media Services. In particular, he runs the Forum’s Content Encounter live demonstration and development ecosystem which is focused across monetizing converging services across value chains of comprised of telecom, cable, media, entertainment and Internet players.

Prior to this, Jim was President & CEO of the Forum, and their Director of Marketing where he created the Management World Conference & Expo. He has over 25 years in the communications and media industry. He also heads The Westport Group, a marketing agency that specializes in brand development, event management and customer relationships.