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TM Forum Catalysts Tackle Cloud, Cable, Analytics and More at Management World Americas 2011

MORRISTOWN, NJ—October 24, 2011TM Forum today announced that its well-established, rapid-development Catalyst program at Management World Americas 2011 includes 40 companies collaborating on seven projects. The projects address a range of challenging industry issues, including multi-cloud development, cable services deployment, business analytics, standardized alarm management, cloud service management and customer experience management, among others.


Some of the world’s largest service providers, MSOs and suppliers, including AT&T, BT, Cox Communications, Deutsche Telecom, HP, Huawei, IBM, Microsoft, T-Mobile, Telcordia and more, are participating in the Catalyst projects which will be demonstrated in the Forumville expo at Management World Americas 2011, held November 8-10 at The Peabody Hotel in Orlando, Fla.


TM Forum’s Catalyst program takes an innovative approach to creating leading-edge solutions by providing service providers and MSOs, system integrators and industry suppliers with a neutral collaborative environment and a process for working together to rapidly solve common, critical industry challenges. These short-term projects culminate in live demonstrations at TM Forum’s Management World events and contribute to improving TM Forum best practices and standards.

“The Catalyst program continues to be a great proving-ground for TM Forum’s best practices and standards,” said Martin Creaner, President and CEO, TM Forum. “Through their Catalyst participation, our members’ contributions and innovation directly impact the on-going development of our Frameworx suite of standards. As the worlds of cloud, media, data analytics, communications and mobility continue to rapidly converge and evolve, the solutions our Catalyst teams develop pave the way for solving some of the most difficult management and IT challenges service providers face today.”


The Catalyst demonstrations showcased at TM Forum’s Management World Americas 2011 are:


·         Advancing Customer Experience Management Analytics

This project demonstrates a strategic and enhanced set of TM Forum Frameworx-based customer experience management indices that address the analysis, manipulation and structured presentation of complex data from across the enterprise.

Champion:  Telecom Italia
Participants:  Huawei, IBM, NetScout, Network Critical, The Now Factory, Ventraq


·         Alarm Management for Converged Networks

This project defines requirements, use cases and a detailed interface specification for a standardized resource alarm management interface. In addition, it also demonstrates a resource implementation (RI) and compliance test kit (CTK) for easy implementation of the interface.

Champions:  Deutsche Telecom, T-Mobile, Vodafone D2 GmbH
Participants: Comarch, HP, Netage Solutions, OpenNMS Group


·         Enhanced Cloud Services Management

This Catalyst shows how service providers can differentiate themselves through cloud services by leveraging some of their most important assets and TM Forum Frameworx.

Champion:  BT
Participants: Amartus, Cisco, Comptel, InfoVista, MetraTech, Progress Software


·         Executive Dashboard for Data Analytics and Business Benchmarking

This demonstration addresses a burning industry challenge by effectively transforming overloads of operational data into a dashboard that enables timely and actionable business decisions.

Champion:  O2 Slovakia, Sonaecom
Participants: cVidya Networks, MDS Lavastorm Analytics, Subex, TMNG Global, WeDo Technologies


·         Frameworx for New Cable Services

MSOs are challenged to launch new services faster while maintaining operational excellence. This catalyst demonstrates how to deliver new services such as TV Everywhere with increased speed to market, and improved operational effectiveness and monetization capabilities.

Champions:  Charter Communications, Cox Communications and Time Warner Cable
Participants: Cognizant, IBB Consulting, Incognito Software, Infonova, OpenVault, Oracle, Tektronix Communications, TMNG Global


·         Multi-Cloud Developer Experience

This project demonstrates a multi-cloud environment with a rich suite of components and tools for application developers. By enabling developer ecosystems with a standard E2E service management solution that leverages IT and network capabilities, service providers can realize new revenues.

Champions:  AT&T, PT, Sapo
Participants:  BaseN, IBM, Microsoft, Telcordia


·         Using Frameworx to Integrate ITIL Processes

This project shows how ITIL Problem Management and ITIL Incident Management can be implemented using the Business Process Framework (eTOM) and Information Framework (SID).  The demonstration highlights the straight-forward methodology and established techniques for applying ITIL alongside the TM Forum Business Process Framework.

Champion:  Orange, Reliance Communications
Participants:  Huawei, Progress Software



·         To learn more about TM Forum’s Catalyst Program, visit here.

·         If you are interested in participating in a Catalyst, visit here.

·         To register for Management World Americas 2011, visit here.

·         To learn more about Management World Americas 2011, visit here.

·         Use the link here to save the date for Management World Americas 2011 in your Calendar.

·         Press and analysts interested in receiving a complimentary press pass to attend Management World Americas 2011 should contact tmforum@marchpr.com.

·         Stay informed about additions to the Management World Americas 2011 agenda and other TM Forum news by subscribing to TM Forum’s press release RSS feed and newsletters.



TM Forum, Management World Americas 2011, Orlando, Peabody Hotel, Catalyst, cloud, MSO, enterprise, multi-cloud development, cable, data analytics, resource alarm management, cloud service management, customer experience management, Frameworx


About TM Forum:

TM Forum is a global, non-profit industry association focused on simplifying the complexity of running a service provider’s business. As an established industry thought-leader, the Forum serves as a unifying force, enabling more than 775 companies across 195 countries to solve critical business issues through access to a wealth of knowledge, intellectual capital and standards.


The Forum provides a unique, fair and safe environment for the entire value-chain to collaborate on pressing industry issues, helping companies of all sizes gain a competitive edge and the flexibility and speed they need to underpin future growth.


For more information about TM Forum, visit www.tmforum.org.

Global TM Forum Media Contact
Elizabeth Coyne

PR Director
+1 973 641 3247


United States TM Forum Media Contact

March Communications

Nate Hubbell


+1 617 960 9857