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 Services Evolution: New Markets & Opportunities



Do you need to improve the management and operations of your online services in Africa?

TM Forum’s Management World Africa (July 14-17, 2008, Johannesburg) builds upon the foundation of our global membership and extensive expertise in managing the creation, delivery and monetizing of information, communications and entertainment services evidenced in service providers around the globe.

This inaugural TM Forum event in Johannesburg not only brings the wealth of existing knowledge to Africa, but also offers an agenda adapted to the markets and opportunities that exist across the continent today and into the foreseeable future.

Don’t miss this opportunity to:
  • Identify the trends in the evolving communications sector in Africa, determine the opportunities and examine the deficiencies in RA, Network and IS functions
  • Hear visionary presentations from and network with industry experts and practitioners – both local and international perspectives
  • Explore and learn about TM Forum initiatives NGOSS and eTOM and what they can do for your business and what they have done for others to date.

Read our Top 10 Reasons to Attend
Read the Introduction from the Conference Chairs
Review the Conference Agenda

Case-Study and Agenda Topics will include:
  • A market overview and opportunities in Africa
  • Innovation in new services – IPTV, mobile email and mobile money services
  • Leveraging technology – OSS, SOA, SDP and Mobile WiMax
  • Improving the customer experience and reducing errors
  • Case studies in operational excellence
  • Billing and Revenue Assurance

Key Presentations
The event included case study presentations and topics from:
 
france telecom Telkom South Africa BT Group orange
Korea Telecom Internet Solutions South Africa Saudi Telecom Botswana Telecom
Ericsson Price Waterhouse Coopers Swedtel
Africa Analysis Tech Mahindra MoreMagic Detecon
Synchronica Red Knee Nokia Siemens Networks Dimension Data
Oracle VPI Systems amdocs TM Forum
 
For more information please see the Conference Agenda

Training
Training Make the most of your time at this event by combining the conference with focussed workshops, including:
TM Forum Business Process Framework (eTOM) Distilled
TM Forum Business Process Framework (eTOM) Implementer’s Workshop
TM Forum Information Model (SID) Distilled 

NEW: Business Process Framework (eTOM) and Information Framework (SID) Knowledge Certification exams available Tuesday evening, July 15th (TM Forum members only!).

 

Learn more



Travel & Lodging
Hilton Sandton The event was held at the Hilton Sandton, Johannesburg.
 Video Interviews
Sami Matri, France Telecom
Sanjay Kaul, Ericsson
Michael Devlin, VPI Systems
Abhijit Lavate,
Tech Mahindra
Adrian Dunsby and Ahmed Chohan, Pricewaterhouse Coopers
Colin Orviss, Vice-Chairman, TM Forum
Dobek Pater, Africa Analysis
Hugo Vaughan, Vodacom
Keith Reynolds, NSS
Kyle Park, Korea Telecom
Mark Wardle, BT