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To run your business with maximum agility and to deliver growth, you need to automate your core business operations with commercial off-the-shelf systems. TM Forum's Frameworx suite of standards and support services provide the blueprint for effective business operations, enabling you to take a service-oriented approach to your business.

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Service Configuration Management

The Service Configuration Management application is similar to the service design/ assign functions outlined elsewhere in this publication, but supports aggregate customer facing services. To explain this area in general, it is necessary to see a clear difference between services and networks /resources. Services can be viewed as being comprised of a number of building blocks - e.g. bandwidth, security, maintenance packages, SLAs, QoS, specific features e.g. voicemail.. Service Configuration management might be either the set up of network / resource components for a customer, or a class of customers of a generic service build. Service configuration can be derived from order details in addition to inherent business rules from service specifications and the service view in the Service Inventory Management application.

Service Configuration Management

Product/Service Name	Company
ADONIS	BOC
AKTAVARA x:akta	Aktavara AB
Alcatel-Lucent 8950 Service Fulfillment	Alcatel-Lucent
Alcatel-Lucent 8950 Service Provisioning	Alcatel-Lucent
Amdocs B/OSS Manager	Amdocs Management Limited
Amdocs Cramer Resource Manager	Amdocs Management Limited
Amdocs Cramer Service Catalog	Amdocs Management Limited
Amdocs Service Order Manager	Amdocs Management Limited
Amdocs Unified Service Manager	Amdocs Management Limited
APMG Approved ISO/IEC20000 Training	EPAEON LTD
APMG Approved ITIL Training	EPAEON LTD
Application Development & Management	Tech Mahindra Limited
Application Service Management	Tech Mahindra Limited
Axiros axPerience, Axiros axACS and Axiros axDHCP	Axiros GmbH
Azure Media Services	Microsoft Corporation
B/OSS	Tech Mahindra Limited
BPO Services	Tech Mahindra Limited
Business Intelligence	Tech Mahindra Limited
Business Operations Optimization	LTC International Inc
Business Support System (BSS)	ZTEsoft Technology Co., Ltd
CE3: Customer Experience Enhancement Engine	Tech Mahindra Limited
Cerillion Service Manager	Cerillion Technologies Limited
Chameleon OSS Integration Framework	Amartus
Clarity Inventory Manager	Clarity
Clarity Service Manager	Clarity
Cloud Manager	AmberNet Technologies, Inc.
Comarch Configuration Management	Comarch S.A.
Comarch Inventory Planning	Comarch S.A.
Comarch OSS Mediation	Comarch S.A.
Comarch Service Activation	Comarch S.A.
Comptel Fulfillment	Comptel
Consultancy	Chalmers Associates
Converged Fulfillment for Business Services	Oracle Corporation
Converged Fulfillment for Consumer Services	Oracle Corporation
Crestel- Convergent Billing Framework	Elitecore Technologies Limited
Design Studio	Oracle Corporation
Device management	Nokia Siemens Networks
EMC Ionix - IT Management Solutions Family	EMC
EMC Ionix for Data Center Automation and Compliance	EMC
EMC Ionix for IT Operations Intelligence	EMC
Enterprise Application Integration	Tech Mahindra Limited
E-Security	Tech Mahindra Limited
Factdelta Events Rating	Factdelta
Factdelta Order Fulfillment	Factdelta
Factdelta Product Design	Factdelta
Factdelta RA Management	Factdelta
HP Service Activator	Hewlett-Packard
Huawei - Enterprise Customer Relationship Management Solution	Huawei Technologies Co. Ltd
Huawei NGBSS - Customer Relationship Management Solution	Huawei Technologies Co. Ltd
Huawei NGBSS - Provision	Huawei Technologies Co. Ltd
Integrated Media Delivery Platform	Computer Sciences Corporation
Intelligent Routing	Enghouse Networks Limited
IP Service Activator / Configuration Management (IPSA/CM)	Oracle Corporation
IT and Business Service Management Consulting & Integration	Bright Consulting
IT Solutions Consulting	Tech Mahindra Limited
MetaSolv Solution (MSS)	Oracle Corporation
MIB (MVNO-In-a-Box)	Tech Mahindra Limited
Mobile Value Added Services	Tech Mahindra Limited
NeOSS	Korea Telecom
NetBoss XT	NetBoss Technologies, Inc
NetCracker Configuration Management	NetCracker Technology
Network Integrity	Oracle Corporation
NetworkObjects	NetworkMining
NETx	The Quality Group it vision GmbH
NI-Collector	Nakina Systems
NI-Controller	Nakina Systems
Number Portability	Enghouse Networks Limited
Octopus NP - Number portability management	Siemens AG Oesterreich
Octopus SIM - SIM card management	Siemens AG Oesterreich
Ontology 3	Ontology Systems
Openet Policy Manager	Openet
Operation Support System (OSS)	ZTEsoft Technology Co., Ltd
Operational Efficiency	Aricent
Order & Service Management (OSM)	Oracle Corporation
OS3 Network Change Management & Maintenance	SMI Telecoms LLC
OS3 Trouble Mangement	SMI Telecoms LLC
OSS Consulting & System Integration Services	Objective Technologies SA
OSS R&D Outsourcing	TXM Global Services S.A. de C.V.
OSS Strategic Consultancy	CACI Ltd
OSS Systems Integration	TXM Global Services S.A. de C.V.
OV Policy	OpenVault
PETER-SERVICE BIS	PETER-SERVICE
Rapid Offer Design and Order Delivery	Oracle Corporation
Resolve	gen-E
ROC Route Optimization	Subex
S2Net-Automation	Fastwire
S2Net-Broker	Fastwire
S2Net-Designer	Fastwire
S2Net-Diversity	Fastwire
S2Net-Inventory	Fastwire
S2Net-NotificationServer	Fastwire
S2Net-ResourceManager	Fastwire
SaaS4Telco - Framework for SaaS solutions	Siemens AG Oesterreich
Service Governance Advisory Services	EPAEON LTD
Sigma Service Catalog Manager	Sigma Systems
Sigma Service Creation Toolkit	Sigma Systems
siriOSS® iCON - Intelligent configurator	Siemens AG Oesterreich
siriOSS® PSA - Provisioning and service activation	Siemens AG Oesterreich
Software OSS/BSS Implementation	BPS Service Consulting and Development Ltda
StableNet Telco	Infosim GmbH & Co. KG
System Center	Microsoft Corporation
System Integration	Tech Mahindra Limited
System Integration 2.0	Tech Mahindra Limited
Tech Mahindra’s Offerings Leveraging Tele Management Forum Standards	Tech Mahindra Limited
Telcordia Granite Inventory	Telcordia Technologies
Telcordia Network Engineer	Telcordia Technologies
Telecommunication Operator Transformation	Tech Mahindra Limited
Test Call Generator (TCG)	Giza Systems
Tom Sawyer Perspectives	Tom Sawyer Software
Tom Sawyer Visualization	Tom Sawyer Software
Tribold EPM	Tribold
Unified Assurance	Tektronix Communications
Unified Inventory Management (UIM)	Oracle Corporation
VAZIR™	Square Hoop Limited
Vector – Subex Service Fulfillment Solution	Subex
wiSLA (well integrated SLA)	BI Telecom
Xyna Factory	GIP AG

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Service Configuration Management


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TM Forum Standards To run your business with maximum agility and to deliver growth, you need to automate your core business operations with commercial off-the-shelf systems. TM Forum's Frameworx suite of standards and support services provide the blueprint for effective business operations, enabling you to take a service-oriented approach to your business. What is the value of standards? How can I participate in standards development? Frameworx Frameworx Overview Frameworx Quick Start Library Business Process Framework (eTOM) Information Framework (SID) Application Framework (TAM) Integration Framework Business Metrics Frameworx Implementation Support Frameworx Implementation Support Frameworx Conformance Certification Business Benchmarking Business Metrics Automation Certification Training & Certification Best Practices Procurement Revenue Assurance Service Level Agreement Management Software Enabled Services Management IPsphere Frameworx 12 Suite of standards that enable successful business transformation Latest Downloads Select the standard you would like to download. Application Framework (TAM) 12 Business Process Framework (eTOM) 12 Information Framework (SID) 12 Integration Framework 12 Revenue Assurance Solution Suite 3.6 Business Performance Measurement System (BPMS 5.7)


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