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TM Forum Webinars

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Business Process Framework and ISO Conformance and Support for Managed Services

Date: Tuesday, February 28, 2012


Sponsored by


With Guest Speaker from


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Michael Wu Quansheng

Director- BSS/OSS Managed Services, Huawei

Beata Tang
Head of the BSI Hong Kong, BSI Group

George Greenlee
SVP Portfolio & Product Management, TM Forum

Frameworx certification is in high demand from communication service providers and suppliers who want to reduce costs and risks today and in the future by using standards that leverage industry concepts such as SOA and ITIL.

Join this webinar to find out how to utilize Frameworx, IT Service Management (ITSM), and Information Security Management System (ISMS) standards and practices. Learn how Huawei’s BSS/OSS Managed Services achieved Frameworx Conformance Certification. We will also cover:
  • The latest updates on Frameworx and its relationship to ITIL
  • An update on ITSM and ISMS as well as their linkage to Business Process Framework (eTOM)
  • How Frameworx and ITSM reduce operational challenges for BSS/OSS Managed Services
  • The steps to achieve Frameworx and ISO certifications
  • The benefits of conforming to Frameworx and ISO standards
  • How Business Process Framework and ITSM support BSS/OSS Managed Services and how Huawei complies with industry standards and best practices (Frameworx, ISO 20000/27001)
Register now and learn about the benefits of achieving Frameworx and ISO certification and how conformance can help reduce service provider operational costs and risks.

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