TM Forum’s Business Benchmarking Program provides quantitative reports documenting the results of benchmarking studies, as well as reports that provide insights and analysis of current industry topics.
Benchmarking Reports
Service provider members who contribute data anonymously into our secure database receive FREE personalized reports and assessments of their performance against other participants. The reports provide full statistics and data distributions, as well as correlations.
Reports with aggregated results are available for a fee to non-participating service providers. Click here for a list of recent reports.
Suppliers can purchase a subscription to receive aggregated study results. The reports provide comparative industry data to use in sales discussions—from a trusted, independent source.
Business Intelligence Reports
TM Forum’s Business Intelligence Quarterly is the essential guide to business transformation for service providers, focused on the how to, rather than the why. Each issue provides real-life metrics and business intelligence from the Forum’s Business Benchmarking Program, plus a mix of case studies, best practices in action, comparisons of progress with other industries, implementing Frameworx, and expert opinion on topics such as the role of standards in procurement, and conformance.
Business Intelligence Quarterly is a benefit of TM Forum membership and is available free to all members as a pdf download. |