| Number | Date | Title | Summary |
| GB945 Release 8.1 |  | | March 12, 2010 | GB945 Frameworx Release 8.1 | The Frameworx (successor of NGOSS) is the ongoing TM Forum initiative to deliver an integrated architecture overarching to the Business Process Framework (eTOM), Information Framework (SID), Applicati... |
| GB922 Release 8.1 | | | March 11, 2010 | GB922, Information Framework (SID) Suite, Release 8.1 | Information Framework (SID) Release 8.1 represents a fix release from 8.0 that is a major release of the TM Forum Information Framework, with enhancements to existing addenda and the introduction of t... |
| GB921 Release 8.1 | | | March 11, 2010 | GB921, Business Process Framework Suite, Release 8.1 | The TM Forum Business Process Framework (commonly known as eTOM) describes all the enterprise processes required by a service provider.... |
| GB942 Release 2.1 | | | March 11, 2010 | GB942 Integration Framework Suite Release 2.1 | As a key part of TM Forum's Frameworx (successor of well known NGOSS), the Integration Framework provides a unifying function between the Frameworks.... |
| GB942MAP Release 2.1 | | | December 23, 2009 | GB942MAP, Solution Frameworks Mappings, Release 2.1 | This is a fix release, (Release 2.1) to replace example eTOM L4 processes with the complete set developed for selected eTOM L2 processes in section 2.2. This guidebook presents mappings between/among ... |
| GB942U Release 2.0 | | | October 30, 2009 | GB942U, Integration Framework User Guidelines, Release 2.0 | This guidebook produced by the Architecture Harmonization (AH) team focuses on guidance for using Business Services (aka Contracts), such as granularity guidelines, implementing Business Services, and... |
| GB942MAP Release 2.0 | | | October 30, 2009 | GB942MAP, Solution Frameworks Mappings, Release 2.0 | This guidebook presents mappings between/among the TM Forum Solution Frameworks – the Business Process Framework (eTOM), the Information Framework (SID), Application Framework (TAM), and the Integrati... |
| GB942CP Release 2.0 | | | October 29, 2009 | GB942CP, Integration Framework Concepts and Principles, Release 2.0 | This guidebook produced by the Architecture Harmonization (AH) team focuses on the unification of the interface, information model activities with the Solution Frameworks Business Services (also known... |
| GB929 Release 3.2 | | | October 01, 2009 | GB929, Applications Framework (TAM) Map, Release 3.2 | Release 3.2 of GB929, Applications Framework Map (TAM).... |
| GB941 Release 2.0 | | | July 24, 2009 | GB941, Revenue Assurance Solution Suite, Release 2.0 | GB941, Revenue Assurance Solution Suite aims at broadening the target audience from the original group of RA technical practitioners to a broader set of business stakeholders including other contribut... |
| GB945-M Release 1.0 | | | May 15, 2009 | GB945-M, Solution Frameworks Methodology, Release 1.0 | The Solution Frameworks Methodology lays out a repeatable process that can be used by an enterprise to move through a series of evolutionary phases. Each phase supports a customer-centric business mod... |
| GB941 Release 1.3 | | | April 24, 2009 | GB941, Revenue Assurance Solution Suite, Release 1.3 | GB941, Revenue Assurance Solution Suite aims at broadening the target audience from the original group of RA technical practitioners to a broader set of business stakeholders including other contribut... |
| GB938 Release 2.0 | | | January 16, 2009 | GB938, Video Over IP Application Note, Release 2.0 | The IP broadcast video market has extremely high expectations regarding video service quality and reliability. Telco video service quality will inevitably be compared to with those offered by satellit... |
| GB921 Release 8.0 | | | November 17, 2008 | GB921, Business Process Framework, Release 8.0 | The TM Forum Business Process Framework (commonly known as eTOM) describes all the enterprise processes required by a service provider. ... |
| GB921 Model Rel 8.0 | | | November 17, 2008 | GB921, Business Process Framework (eTOM) Suite Model Files, Release 8.0 | You can download the binary model for GB921 Release 8.0 and use for development and/or browsing within a process tool environment.... |
| GB921 Release 7.5 | | | October 08, 2008 | GB921, The Business Process Framework (eTOM) Release 7.5 | The Business Process Framework (commonly known as eTOM) is the ongoing TM Forum initiative to deliver a business process model or framework for use by service providers and others within the telecommu... |
| GB935 Release 3.0 | | | September 09, 2008 | GB935, Business Benchmarking Metrics Framework, Release 3.0 (fix release version 4.4) | The Business Metrics that have been developed within the project, represent areas of business operation that are important in assessing business performance, customer satisfaction/loyalty and efficien... |
| GB942 Release 1.0 | | | September 08, 2008 | GB942, NGOSS Contracts -Concepts and Principles, Release 1.0 | This guidebook focuses on the unification of the interface, information model activities with the NGOSS Contracts across the TM Forum ranging from framework to real implementation across all aspects o... |
| GB922 R8.0 Models | | | July 30, 2008 | GB922, Information Framework (SID) Suite Model Files, Release 8.0 | GB922 Information Framework (SID) Solution Suite Release 8.0 Model Files... |
| GB922 Release 8.0 | | | July 29, 2008 | GB922, Information Framework (SID) Solution Suite, Release 8.0 | Release 8.0 represents a major release of the SID, with the incorporation of nine change requests resulting in enhancements to six existing addenda and the introduction of two new addenda.... |
| GB929 Release 3.0 | | | July 21, 2008 | GB929, TM Forum Applications Framework (TAM) Release 3.0 | Release 3.0 of the TM Forum Applications Framework Guidebook GB929... |
| GB934 R2.0 | | | June 10, 2008 | GB934, Application Note to SLA Management Handbook, Release 2.0 | Release 2.0 of ‘Best Practice for VoIP SLA Management’ presents recommendations for the SLA Management of Speech Quality and Call Connectivity Quality in high quality VoIP Services. The document dra... |
| GB922 R7.5 |  | | June 06, 2008 | GB922 Information Framework (SID) Release 7.5 | Release 7.5 contains the content of TM Forum’s submission of the Shared Information and Data (SID) Model to ITU-T Study Group 4. It contains SID Business View Concepts, Principles, and Domains GB922, ... |
| GB938 R1.0 | | | October 18, 2006 | GB938, Application Note to SLA Management Handbook: Video over IP / Wireline & Wireless Application Note, Release 1.0 | This best practice presents the case for real time monitoring of live IP video sessions, and for the use of well known video quality metrics based on International Standards, rather than the simplisti... |
| GB919 V2.1 | | | January 31, 2006 | GB919, TM Forum Operating Guide, V2.1 | Under Article 3 of TM Forum’s by-laws, the Board is obliged to prepare and maintain this Operating Guide. Whereas the by-laws set out the formal, statutory rules of the Corporation, this Operating Gui... |
| GB930 Release 1.0 | | | December 19, 2005 | GB930, The NGOSS Approach to Business Solutions, Release 1.0 | This document briefly states what NGOSS is, why it is important, and then sets out the main characteristics of the NGOSS approach and its benefits in business terms. A commentary is included on the b... |
| GB937 Release 1.0 | | | December 19, 2005 | GB937, NGOSS FAQ, Release 1.0 | The NGOSS FAQ document provides short, concise answers to 40 or more questions that are frequently asked about the NGOSS programme and NGOSS solutions... |
| GB934 Release 1.0 | | | August 19, 2005 | GB934, Voice over IP Application Note, Release 1.0 | Voice over IP (VoIP) services are widely seen as offering the potential of reduced operating costs for the Service Provider and increased flexibility and reduced service cost for the Customer/End user... |
| GB917 Release 2.5 | | | July 26, 2005 | GB917, SLA Management Handbook, Release 2.5 | GB917 now contains the complete set of tools, concepts, and principles developed within the Wireless Services Measurements Team and the SLA Management Team for specifying and managing Service Level Ag... |
| GB927 Release 4.5 | | | November 24, 2004 | GB927, NGOSS Lifecycle and Methodology, Release 4.5 | The approach described is focused on ‘How to apply and use’ the TMF NGOSS elements in the context of an organization leveraging its investment on the back of industry best practice.
Essentially thi... |
| GB923 V3.0 | | | March 15, 2004 | GB923, Wireless Service Measurement Handbook, V3.0 | The Wireless Service Measurements Handbook identifies the necessary service measurements needed to monitor the types of services running over 2G+ and 3G networks. It also shows how these measurements... |
| GB924 V1.0 | | | September 01, 2003 | GB924, Service Framework Guidebook, V1.0 | This document is an initial draft Guidebook. It provides information on the current situation, highlighting the business problem the industry is facing in this area in creating, deploying and managing... |
| GB912 | | | October 02, 2002 | GB912, TM Forum Rolling Strategic Plan 2008-2011 | This Strategic Plan is developed annually from contributions from members, TM Forum Board of Directors and Advisory Directors. It sets out our vision of what the organisation is striving to achieve in... |