White Papers

White PapersInformative White Papers submitted by our members are listed below. If your company would like to submit a white paper, please see instructions in Submit a White Paper
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White Papers - Most recent
Date Title Company Applicable TM Forum Work
Wednesday, March 03, 2010 Service Provider eBilling – Myths and Truths CTI Group Revenue Management
Friday, January 01, 2010 What Lies Below eTOM Level 3? Huawei Technologies Co., Ltd Business Process Framework (eTOM)
Thursday, November 05, 2009 Align Process Metrics to Measure Customer Experience in a Telecom Journey TechMahindra Limited Business Process Framework (eTOM), Sevice Level Agreement (SLA)
Monday, November 02, 2009 Bringing Next Generation Network Services to life with Product Lifecycle Management Convergys Product Lifecycle Management (PLM)
Monday, October 26, 2009 Managing Configuration, Change, and Compliance with EMC Ionix and VMware vCenter EMC
Monday, October 26, 2009 System Integration using MTOSI TechMahindra Limited Interface Program: MTOSI
Monday, October 05, 2009 Assessing Success Factors for Telecom IT Managed Services: A Capabilities and Experience Assessment Amdocs
Wednesday, September 16, 2009 E2E SQM And TMF GB938 Huawei Technologies Co. Ltd. Managing Service Quality (SLA)
Monday, August 31, 2009 Performance Management Solutions For Next Generation Multi-vendor And Multitechnology Networks Wipro Technologies Ltd
Monday, August 31, 2009 Impacts Of Service Management Of New Generation Services On Performance Management System Wipro Technologies Ltd

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