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To run your business with maximum agility and to deliver growth, you need to automate your core business operations with commercial off-the-shelf systems. TM Forum's Frameworx suite of standards and support services provide the blueprint for effective business operations, enabling you to take a service-oriented approach to your business.

GB941, Revenue Assurance Solution Suite, Release 3.0

This release of the Revenue Assurance Solution Suite reflects the latest work to incorporate practical experience gained in the application of the tools and techniques contained in the guidebook and its accompanying addenda. In addition to updates of GB 941 and several of the existing addenda, a new addendum E, Revenue Assurance Controls and Coverage Model was added.

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Downloads		Type
	RN314 Release Notes for Revenue Assurance Solution Suite It is recommended to read this document before proceeding with the solution suite. This document details the contents of the release, changes made in this release and other relevant information.	57.34 kb 100.88 kb
	GB941 Main Revenue Assurance Guidebook This guidebook address such items as: * SID and eTOM models’ support for RA, according to the recent proposal of TM Forum Modeling team to integrate RA into the SID and eTOM * View at Regulatory Compliance through the prism of RA, addressing Sarbanes-Oxley (SOX) and regulation in general. * Linkages between Fraud Management and RA, a section in which several options of how to effectively address RA issues are recommended to CSPs. * RA for Content Services, giving recommendations and highlighting some of the new challenges currently posed to CSPs by the delivery of new advanced content-based services. * Business Scenarios in which RA becomes significant, providing an insight of perceived root causes and a classification of main areas affecting RA.	344.44 kb 627.33 kb
	GB941-A Revenue Assurance KPI Metrics Workbook Instruction Booklet Defines twenty KPIs that provide a common framework to measure three important aspects of revenue assurance: revenue leakage, revenue assurance related process efficiency and data quality.	193.54 kb 151.24 kb
	GB941-A Revenue Assurance KPI Metrics Workbook Excel Document The RA KPI Metrics leverages the guidelines and definitions contained within the Benchmarking Business Metrics Framework (GB935). Together with the RA guidebook, the KPI Metrics Workbook gives Service Providers tools to uncover, recover and inhibit revenue leakage in a methodical fashion, minimizing loss of revenue through missed billing or collection opportunities and over payment of costs.	121.41 kb
	GB941-B Revenue Assurance Maturity Model Provides a common framework to review and describe the relative maturity of revenue assurance in different businesses; states a repeatable method to assign a numerical score to maturity in an organization; provides a consistent framework for benchmarking the maturity of revenue assurance in one company relative to its industry counterparts; and outlines a long-term vision for the evolution of revenue assurance within the industry.	383.49 kb 453.31 kb
	GB941-C Revenue Assurance RFx Guidelines Gathers the most important foundations of guidelines and requirements for a revenue assurance RFx to assist service providers to ask relevant questions and objectively evaluate responses to procure the solution that meets its needs.	359.94 kb 141.48 kb
	GB941-D Revenue Leakage Framework and Examples There is now a wealth of operational experience of revenue assurance and the aim of this addendum is to demonstrate the breadth of this area by documenting a wide range of real-life examples and classifyng them within a revenue assurance framework. The revenue assurance framework presented here is based on the end-to-end order to cash life cycle within communications service providers. It aims to provide a list of real-life examples of revenue assurance issues from a range of potential failure points at which leakage can occur, demonstrating the breadth of the revenue assurance discipline. This document can be used by operators to review the scope of their revenue assurance initiatives to minimize the chance that issues may remain undetected.	960.51 kb 614.88 kb
	GB941-E Revenue Assurance Controls and Coverage Model This document recommends a series of controls that operators should consider implementing in order to reduce the risk of revenue assurance related issues and a method of assessing the coverage and effectiveness of those controls.	448.00 kb 328.20 kb
	GB941-E Revenue Assurance Coverage Model Measures Inventory	115.20 kb

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