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Revenue Management

The TM Forum Revenue Management Initiative brings service providers, their suppliers and partners under one roof to create a community where the people who work on and think about charging, billing, revenue assurance, fraud management, customer experience, Supplier/Partner Management, and all other revenue impacting operational areas can come together and collaborate. Leveraging the TM Forum’s well established Frameworx best practices and standards and Revenue Assurance Solution Suite, service providers and the whole value chain can benefit from the broad and global perspective that has been built into the guidelines, models, interfaces and architectures that form the core of the TM Forum.

Our best practices and standards help our members to:

  • Innovate and reduce time to-market
  • Reduce operating costs
  • Reduce integration costs
  • Reduce risk
  • Build essential partnerships

Revenue Management Videos










Get Started
with Revenue Management

  1. Watch Introductory Video
  2. View Overview Slides
  3. Join the Online Community’s Revenue Management Group 
  4. Read about the Best Practices and Standards in use and the Collaboration Groups where they are developed in the Solution Center
  5. Review Case Studies, Videos and White Papers
  6. Contact Steve Cotton for further information on how to participate


Business Benefits
  • Comprehensive development of best practices and standards across entire Business Management scope of Frameworx:
    • Enterprise Management
    • Strategy, Infrastructure & Product
    • Operations
  • Key emphasis on customer loyalty, leading to repeated revenue generation, through focus on service consumer satisfaction
  • Key emphasis on sustained shareholder return, leading to continued investment through focus on Lean Value Stream Management
  • Reduce cycle time and improve customer satisfaction through utilization of best practices and standards developed by TM Forum
  • Demonstrate industry leadership through participation in extensive collaborative projects

Contributing Companies

TNOComptel SubexWEDO TechnologiesAmdocs

CerillionEricssonRedKneeHuawei

cVidyaSTCNokia Siemens NetworksAlcatel Lucent

StriataMatrixx SoftwareMetratech