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Service Inventory Management


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Service Inventory Management
Service Inventory Management represents the applications which contain and maintain information about the instances of services in a telecom organization.

A Service Inventory application may store and manage any or all of the following entities:

  • Customer facing service (CFS) instances, and their attributes
  • Resource facing service (RFS) instances, and their attributes
The Service Inventory may also store and manage service relationships:
  • The mapping of services (RFSes or CFSes) to other services and/or service components, the components being either:
  • Other child services
  • Resources and the resource domain managers used to implement the service, or
  • Services and resources in Supplier/Partner systems used to implement the service
This mapping is stored either intrinsically in the core Service Inventory, or discretely via Service-Supporting Resource Inventory applications. Service Inventory may include the following relationship types between entity instances:

Realization by Composition – A mapping from a service to the child services and/or resources which specifically compose that service (e.g. the RFS instance or instances whose whole purpose is to implement a CFS, the assignable resources which realize an RFS). If a parent service is torn down, child objects with a Composition relationship are typically removed or reallocated (e.g. transitioned to spares inventory).

Realization by Aggregation – A mapping from a service to the services and/or resources which support this service in addition to other services. (e.g. a network access RFS which supports a number of different network CFSes). If a parent service is torn down, child objects with an Aggregation relationship are typically maintained as long as at least one other parent service still exists.

Dependency – A link between services and/or resources which is not strong enough to qualify as Composition or Aggregation, but where various Fulfillment, Assurance, and Change Management processes need to be aware of the relationship. Dependency relationships support the ability for change management processes to evaluate if a dependent service or resource may be impacted by changes to a specific service or resource.

Service Inventory Management
Product/Service NameCompany
ADONIS BOC
Alcatel-Lucent 8950 Service Fulfillment Alcatel-Lucent
Alcatel-Lucent 8950 Service Provisioning Alcatel-Lucent
APMG Approved ISO/IEC20000 Training EPAEON LTD
APMG Approved ITIL Training EPAEON LTD
Application Development & Management Tech Mahindra Limited
Application Service Management Tech Mahindra Limited
ArcheTOM Productivity Tool ArchiTelco
Azure Media Services Microsoft Corporation
B/OSS Tech Mahindra Limited
Beesion Swarm Beesion Technologies
BPO Services Tech Mahindra Limited
Business Intelligence Tech Mahindra Limited
Business Operations Optimization LTC International Inc
Business Support System (BSS) ZTEsoft Technology Co., Ltd
CC&B Solution for 3G ZTEsoft Technology Co., Ltd
CC&B Solution for Wireless ZTEsoft Technology Co., Ltd
CE3: Customer Experience Enhancement Engine Tech Mahindra Limited
Cerillion Service Manager Cerillion Technologies Limited
Chameleon OSS Integration Framework Amartus
Clarity Inventory Manager Clarity
Clarity Service Manager Clarity
Cloud Manager AmberNet Technologies, Inc.
Comarch Cloud Service Management & Billing Comarch S.A.
Comarch Inventory Planning Comarch S.A.
Comarch Self-Organizing Network (SON) Comarch S.A.
Comptel Fulfillment Comptel
Comptel Service and Resource Inventory Comptel
CONDIS - Asset and inventory management Siemens AG Oesterreich
Consultancy Chalmers Associates
Converged Fulfillment for Business Services Oracle Corporation
Converged Fulfillment for Consumer Services Oracle Corporation
EMC Ionix for Data Center Automation and Compliance EMC
EMC Ionix for Service Discovery and Mapping EMC
EMC Ionix for Service Management (IT SM/ITIL) EMC
Enterprise Application Integration Tech Mahindra Limited
E-Security Tech Mahindra Limited
Factdelta eCommerce Factdelta
Factdelta Inventory Management Factdelta
Factdelta Order Fulfillment Factdelta
Factdelta Product Design Factdelta
HP Service Activator Hewlett-Packard
ICT Consulting EXIS I.T.
Ignite - Data Analytics and Business Intelligence Cliintel
Infonova BSS R6 Infonova
IP Service Activator / Configuration Management (IPSA/CM) Oracle Corporation
IT and Business Service Management Consulting & Integration Bright Consulting
IT Solutions Consulting Tech Mahindra Limited
M3O Business Event Manager Vitria Technology, Inc.
MetaSolv Solution (MSS) Oracle Corporation
MIB (MVNO-In-a-Box) Tech Mahindra Limited
Mobile Value Added Services Tech Mahindra Limited
MVNO in a White box Computaris
NetBoss XT NetBoss Technologies, Inc
NetCracker Resource Inventory Management NetCracker Technology
NetCracker Services Inventory NetCracker Technology
Network Integrity Oracle Corporation
NetWORKS Enghouse Networks Limited
NETx The Quality Group it vision GmbH
NI-Collector Nakina Systems
Octopus NP - Number portability management Siemens AG Oesterreich
Octopus SIM - SIM card management Siemens AG Oesterreich
Ontology 3 Ontology Systems
Operation Support System (OSS) ZTEsoft Technology Co., Ltd
Operational Efficiency Aricent
OSS Consulting & System Integration Services Objective Technologies SA
OSS Strategic Consultancy CACI Ltd
OSSEra Service Manager OSSEra, Inc.
S2Net-Automation Fastwire
S2Net-Broker Fastwire
S2Net-Designer Fastwire
S2Net-Diversity Fastwire
S2Net-Inventory Fastwire
S2Net-NotificationServer Fastwire
S2Net-ResourceManager Fastwire
Service Governance Advisory Services EPAEON LTD
siriOSS® iCON - Intelligent configurator Siemens AG Oesterreich
siriOSS® PSA - Provisioning and service activation Siemens AG Oesterreich
Software OSS/BSS Implementation BPS Service Consulting and Development Ltda
StableNet Telco Infosim GmbH & Co. KG
System Integration Tech Mahindra Limited
System Integration 2.0 Tech Mahindra Limited
Systems Integration Services Inca Informatics Pvt. Ltd
TBMS Activate SunTec Business Solutions Pvt Ltd
TBMS Bill SunTec Business Solutions Pvt Ltd
TBMS-T Convergent Transaction Pricing and Billing Solution SunTec Business Solutions Pvt Ltd
Tech Mahindra’s Offerings Leveraging Tele Management Forum Standards Tech Mahindra Limited
Telcordia Granite Inventory Telcordia Technologies
Telcordia Network Engineer Telcordia Technologies
Telecommunication Operator Transformation Tech Mahindra Limited
Tom Sawyer Perspectives Tom Sawyer Software
Tom Sawyer Visualization Tom Sawyer Software
TrueSource – Subex Data Integrity Management Subex
Unified Inventory Management (UIM) Oracle Corporation
VAZIR™ Square Hoop Limited
Vector – Subex Service Fulfillment Solution Subex
Wholesale Settlement Redknee Inc.
wiSLA (well integrated SLA) BI Telecom
Xyna Factory GIP AG

 

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