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Management World 2010

Service Model Catalyst

Enabling the Cloud Services Supply Chain for CSPs
Qwest will demonstrate how they are able to quickly deliver bundles of communication products and equipment which their Small to Medium-sized business (SMB) customers require to operate their businesses. Read more

Business Proposition

CSPs can utilize their current systems and network to offer comprehensive, configurable, and dependable communications, cloud , and equipment bundled product offerings which can be tailored to fit the unique needs of their SMB customers. Read more

TM Forum Standards in Use
for Development

Standard: PSA TM Forum 211



Team Member Contributions

Champion

Participants

Demonstration Scenarios

Scenario Background

Scenario 1: On-Boarding a CRM SaaS application through a Partner Service Gateway

Scenario 2: Fulfilling additional seats to an existing cloud voice service




[Open Quote]The Service Model Catalyst demonstrates how by participating in the cloud services supply chain QWEST is leveraging its core competencies to better meet customer needs. This model provides CSPs with a significant value proposition because now they can attract and retain business customers through the increased value of receiving converged voice and cloud services from one trusted provider.[Close Quote]
– Don Toland, Qwest Chief Business Architect








Downloads and Links
Preshow Presentation
Inside Track article, March 12, 2010
Comptel Datasheet

Forumville
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