TM Forum's Collaboration Program is a "Virtual Research and Development Consortium"
made up of TM Forum members for a growing array of industries, including communications
- telco, wireless, cable and Internet; cloud; defense; content; and information
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Perspectives The drive for digital success April 2014
Quick Insights: Managing Risk - Fighting fraud in the digital ecosystem? March 2014
Regional Insights: Latin America 2014 - Markets slow, the digital world speeds up March 2014
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Empowering Service Providers With an Efficient Software Enabled Services (SES) Management Solution Across the Services Lifecycle
Supporting these needs, the TM Forum Software Enabled Services (SES) Management Solution program’s business objectives are to:
To accomplish these objectives the Software Enabled
Services (SES) Management Solution program defines a conceptual
management structure enabling the delivery of next generation services —
independent of the underlying software or network technologies used to
implement those services. This service delivery management structure
addresses the full services lifecycle, covering such important use cases
as concept-to-cash, service marketplace, service composition or
aggregation, and service catalogs.
describes the service delivery management landscape and provides a
reference model and a reference architecture of the essential building
blocks needed to manage the delivery of next-generation services. The
reference model and architecture form the basis for detailed service
delivery management requirements.
Existing TM Forum
frameworks, such as Business Process Framework (eTOM), Information
Framework (SID), and Applications Framework (TAM), are leveraged or
enhanced to meet these requirements. New service delivery management
capabilities will be identified and created as needed, e.g., to support
the management of content and media-rich services.