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Revenue Management

Solution Center

TM Forum Revenue Management Standards and Best Practices in Use by Service Providers and their Suppliers

TM Forum has a set of tools that helps service providers to change the way they do business.
  • Use our Benchmarking Program to measure yourself against the industry and the competition
  • Use our Business Performance Measurement System to measure yourself using Business Metrics defined by the industry
  • Use TM Forum best practices and standards to continuously improve and mature the way you manage your revenue and move money to the bottom line as a result/Use these tools as part of a methodology to change the culture in your company to be revenue oriented and performance driven

TM Forum Frameworx

TM Forum’s Frameworx suite of standards provides the blueprint for effective operations, enabling you to assess and improve performance by using a proven, service-oriented approach to operations and integration. Frameworx features business processes, models, guidebooks and architectures to enable revenue management processes and systems to be leveraged to maximize profitability. Key Frameworx components for Revenue Management include:
Revenue Management Benchmark

The TM Forum Business Benchmarking Program carries out metric-based Benchmarking Studies to reveal business performance results and Secure Surveys to address critical operational topics. Revenue Management topics addressed in the Benchmarking Program include Billing Performance, Revenue Assurance Maturity and Revenue Assurance Performance.


Revenue Assurance

The TM Forum Revenue Assurance Program takes a methodical and practical approach to addressing revenue leakage issues. The extensive suite of documents and tools accelerate your company’s ability to increase your revenue assurance maturity and help you recognize immediate financial benefit.

Revenue Assurance Solution Suite includes:
  • Revenue Assurance Metrics
  • Revenue Assurance Maturity Model
  • RFx Guidelines

Revenue Management Initiative Collaboration Community Projects

TM Forum Collaboration projects are where best practices and standards are defined and refined. The Revenue Management Initiative has a very active set of projects addressing service provider defined issues. To study what the groups are doing, to follow the discussions or to get involved, visit the following groups in the Online Community:

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