Solution Frameworks (NGOSS)

Enabling Business Process Automation

TM Forum’s Solution Frameworks (NGOSS) are the widely adopted set of standards and best practices for transforming your business and operations.  Using the Solutions Frameworks will deliver a many times over return on investment through application to business and technical challenges, for example:   

  • rapidly drive down operational costs through industry-proven business process optimization techniques
  • streamline software development by enabling unprecedented reuse and risk reduction
  • sharply reduce full lifecycle systems costs through standardization of interfaces
  • revolutionize procurement processes through creation of a common language
  • dramatically improve time to market for new services by enabling step-by-step implementation of service-oriented enterprise architectural concepts

Visit our Case Study Library to see over 150 case studies on how the Solution Frameworks have been used for success by service providers, systems integrators, software developers and the entire value chain.

The Solutions Frameworks provide a comprehensive “toolkit” that may be used as an integrated system end-to-end or as components to solve particular problems. The Frameworks can be applied throughout organizations by process engineers, operations staff, software developers and system integrators.

 

Click Here for a more in-depth look at TM Forum’s Solution Frameworks


Key Elements of TM Forum’s Solution Frameworks


Using the Solution Frameworks
Business Process Redesign:
Use the Business Process Framework to
inventory and rework your critical business
processes, saving money in a matter of
weeks.
Development of systems transformation
and strategy:  Using the key principles
from across the frameworks, define
direction for migration to future-proof,
maintainable, flexible systems. 

Define and Specify Management Solutions:
Using the Frameworks as a system
throughout your development process,
specify, design, and architect standards-
based software products and solutions.

Systems Integration: 
Use the Information Framework (SID) and
the Integration Framework as the basis for
standardized interfaces with reusable
components.

Current Deliverables

GB942, NGOSS Contracts -Concepts and Principles, Release 1.0
GB945-M, Solution Frameworks Methodology, Release 1.0
GB945-P, Solution Frameworks Primer, Release 1.0


Business Process Harmonization and Performance Consulting
This case study highlights how Wipro helped one of India’s leading Telecom Service Provider align its Business process architecture to TM Forum’s industry standard eTOM framework leading to standardized processes across Business Units and established a robust real-time performance measurement system linking operational (process) KPIs to Business goals and objectives. A customized eTOM framework was developed to standardize Critical business processes identified from CRM and Technology operations across four Business Units.
Read More
On the Way to Integrated Inventory
Implementing a Unified Sales Catalog and Guided Selling Process For a Personalized Customer Experience
Service Governance System Based on Integration Framework (TNA) and Solution Framework (NGOSS) Principles
Telekom Malaysia Case Study
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Videos
Josh Saloman How the Solution Frameworks Interrelate
John Reilly An Introduction to the Information Framework (SID)
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Latest News

TM Forum Blueprint Program Will Shape the Service-Oriented Enterprise


An NGOSS “Contract Factory” For Agility and Shorter Time to Market


Books
Business Transformation with TM Forum Solution Frameworks and SOABusiness Transformation with TM Forum Solution Frameworks and SOA
by Serge Garcia, Iwan Gramatikoff & John Wilmes

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