| Speaker Details |
| Kapil Singhal Global Service Executive - Unified Communications; Global Infrastructure, Computer Sciences Corporation |
| Sessions |
CEM
Tuesday
12:45 PM
- 1:10 PM
|
Driving Operational Excellence in CEM
Managing the internal customer experience
• Removing the complexities of aggregating, activating and managing new enterprise communication services
• Securely supporting BYOD (Bring Your Own Device) and BYOA (Bring Your Own Application)
• Results of successful enterprise communications
|