| Speaker Details |
 | Michal Henn Head of BI Consulting & Professional Services, Amdocs Management Limited Michal Henn has over 17 years of Business Intelligence experience, which includes delivering full-scale business intelligence and data warehousing projects for major corporations in the telecommunications, finance and banking industries. She now uses her expertise to shape Business Intelligence services for the Amdocs Consulting group, focusing on developing innovative services capabilities, including analytical CRM, real-time decisioning, customer experience management, and other business intelligence and data warehousing solutions to support evolving business intelligence trends. |
| Sessions |
BD
Wednesday
9:45 AM
- 10:30 AM
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Using Big Data Analytics to Enhance the Customer Experience
Keynote Panel: Using Big Data to create an “actionable reality”
• Tying Big Data Analytics into overall business metrics
• Transitioning from individual siloes of data analytics to a bigger picture that successfully and meaningfully puts Big Data Analytics into the full enterprise context
• Overcoming disconnects between what one sees and what is reality
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